This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS failure caused cruise control to disengage at 75 mph with another car close behind that almost rear ended m vehicle. Also, ABS failure cases skidding in wet road conditions resulting to near contact with highway barrier.
I have 2018 Ram 3500 that keeps showing the message that I have no ABS or traction control. My main concern is steering and brakes are the two most important parts of control and that they are compromised by faulty parts that you cant replace because of back orders and on top of that when you replace them there is a chance that they go bad again according to all the problems I have been reading on forums. This is very dangerous and needs to be investigated.we pay entirely to much money for a truck that have inferior brake parts!!!!!!!
Experienced a failure of the ABS Control Module and Electronic Traction Control during a light snow storm in September of 2022. Dash warning lights come on and go off intermittently. When warning lights come on and cruise control is being used, cruise control is deactivated. Dealership confirmed ABS CPU failure on 11/17/2022. Still waiting on replacement parts and are projected to be in around 4/18/2023. Warning lights continue to come on and go off intermittently. Never know how long cruise control will work before deactivated by warning lights for ABS service light and Electronic Traction Control coming back on.
ABS & traction control lights go off and on, dealer wants $2600 to replace HCU and rotors. RAM forum has lots of complaints about this. Dodge knows it-??s a problem and will not address it. Dealers can then take advantage of customers.
- Grapeland , TX, USA
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NOTE: 11/18/22 filed a complaint with NHTSA - they will share it with manufacturer case number(ODI) - 11494143 QUESTION: What component or system failed or malfunctioned, and is it available for inspection upon request" ANSWER: ABS module problem Code : c0020-01 service electronic brake system Service Antilock brake system The display indicators for all of these systems come on intermittently. They effect the use of the cruise control as well. QUESTION: How was your safety or the safety of others put at risk? ANSWER: There is always the potential that any or all of these systems can fail at any moment when I am on the road driving; especially with 18k-20k pounds of load behind me. QUESTION: Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Yes. Galleria Tire Center in Pelham, Al. confirmed the display of all these warnings and also provide me with the code that I posted above on first question. QUESTION: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: NO QUESTION: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" ANSWER: warning lamps come on intermittently and stay of for random times. Always wondering if one of the systems are going to fail. We pull an 18k RV with this truck and it would be tragic if we have a system failure that results in an accident. Online posts also verify that many other RAM owners are experiencing the same problem with their trucks. This most certainly needs to have a recall on it. Very dangerous. Manufacturer has great liability and litigation exposure if they do not act on this and accidents happen. They have been warned.
Hydraulic Control Unit failure on the automatic braking system. C0020-01 ABS pump motor control general electrical failure Failed at 38,000 miles I've contacted many dealers to find that parts are not available ABS and traction control light on all the time now
My truck is a 2018 Ram 3500 with only 12,500 miles on it, and it is not driven in the winter. Recently it has been has intermittent activation of the ABS and traction lights. It has been on consistent for over a month now. I code scan showed C0020-01 ABS module general electrical failure. I search online and talking with the dealership revealed this is a fairly common issue on 2017 and 2018 trucks and the fix with either the HCU, ABS module or both. I see NHTSA has opened and investigation into the matter so I am just reporting mine as additional truck with issues. It has not been repaired yet. Thanks.
While reviewing NHTSA's website I noticed PE22-012 concerning Loss of Brake Performance on 2017-2018 Ram 2500 and 3500 trucks. My 2018 Ram 3500 recently started giving me an ABS, traction control and/or "Service Electronic Braking System" warnings. I first noticed the ABS light shortly after I most recently rotating the tires. The tires were rotated for the 3rd time on 14 Dec 2022 with 44,158 miles on the truck. I rotate all 5 tires (spare included in the rotation). I didn't think much of it at first as I was driving in PA on snow covered dirt roads the first time the ABS light came on. After that it became more frequent with the traction control light typically also illuminating. And now more recently a message on the dash information center appears after the lights come on. The lights don't always go out after a key cycle but will often turn off in the middle of a trip. I have not taken the truck to be inspected. Nor have I noticed a degradation of braking ability. I also have never had to brake hard enough to activate the ABS on this truck, nor have I tried it just to see.
44,000 MILES, 2018 RAM 3500 DUALLY 4WD ABS Traction control unit failure and this disables traction control and cruise control. No safety braking is working and there are no solutions from RAM dealers. All they want to do is swap parts until they can find a solution and that's is if they can even get parts. If ABS is a mandatory government requirement on USA roads, why is RAM allowed to sell these trucks? There needs to be an investigation of fraud and the public being put at risk of death on our highways.
The hydraulic control unit is repeatedly having problems. 09-01-2020- Inspect Brake System. Serviced at Carlock Chrysler Dodge Jeep Ram in Tupelo, MS at 19,056 miles. No parts replaced that I can recall, but the warning light and dinging stopped. The warning that was emailed to me included this information- Your vehicle's ABS Warning Light recently indicated the Antilock portion of the braking system is not functioning. If the ABS Warning Light remains on or turns on while driving, the conventional brake system will continue to operate normally unless the Brake Warning Light is on. Have your vehicle serviced at your dealership immediately. This was at 18,302 miles. 1/13/23- It sent a report with the same issue again. The mileage at this time was 45,260. The light and warning had been going on and off since at least October every time I hit a bump in the road. I tried obtaining a replacement hydraulic control unit, but it was backordered. I have another vehicle to use so I only used this one when I absolutely have to. I have read on forums that this problem is widespread and I truly believe something needs done about it. Replacing a hydraulic control unit every 30,000 miles or so at the expense of $1200 plus dollars each time is not economically feasible. The first time it was checked, the truck was under warranty. I do believe mine is extremely low miles for it's age and should not be having this issue repeatedly. 2019-2022 Have a recall, however my 2018 is having the exact same problems.
ABS and traction control lights activate and error message states to service electronic braking system. No ABS functions as a result. Dealership diagnosed problem as the ABS HCU(hydraulic control unit). Issue can not be corrected due to unavailability of parts. This is a safety issue that should be recalled as it is a known problem by the manufacturer.
ABS and Traction Control lights stay on due to the HCU (Hydraulic Control Module) failure, a known problem reported from the garage. I've been waiting for a replacement part for 6 months. I was told to check back in the middle of March 2023.
While driving on a paved 4-lane road near Mount Rushmore National Memorial in dry conditions, the dash warning system began intermittently flashing "Service Electronic Braking System". The orange ABS and traction control lights also began flashing. The foregoing visual warnings were accompanied by an intermittently ringing audio warning. Retrieval of error codes from the ABS control system with a INNOVA 5610 scan tool showed: DTC CODE C-0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. This code relates to failure of the ABS Hydraulic Control Unit (HCU) and indicates that repair requires replacing the failed HCU with part 68143491AB (replaces part 68143491AA HCU). (SEE Fiat-Chrysler Automobiles STAR Online Publication case number S2005000004. This STAR Online publication (released on 4/28/22020) further states that if replacing the HCU does not solve the failure, the ABS control module may require replacing as well.)
ABS and Traction Warning lights illuminate, and go out, repeatedly. Dealership diagnosis indicates that the ABS Hydraulic Control Unit needs to be replaced. ABS is not functioning. Initial estimate for repair was two months, but has been updated to four months as of today (January 27, 2023).
Abs hydrolic module out again for second time ealerships has no parts tells me not safe to drive. Told me they have 12 vehicles with same issue waiting for parts"??" This needs to be a recall. These trucks cost to much h for ongoing issues over same parts.
Intermittent loss of breaking performance. Constant on off error saying service ABS and service electronic brake controller. This also effects traction control. This goes on and off several times per minute. When the warning comes on, it also disengages the cruise control if set. I carried it to the dealer, and they ran a scan, told me it was the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. They said the part was on backorder, so I guess I am stuck with driving a vehicle that is unsafe, as it has ABS and traction control issues, and no part in stock to fix it. This is wonderful news for such an expensive and robust vehicle. Nice to know that a very heavy truck pulling a trailer with a load on it no longer has working safety features for the brakes and traction control. There seriously needs to be a recall on this issue as safety is at the heart of the problem, and these trucks still have to work daily as they were designed to do. It appears there may be a recent class action lawsuit on point in the state of Texas only. It would be a much better solution if a recall was initiated heading off multiple state class action lawsuits that do not fix the problem but simply make the attorney's rich. These issues need fixed, not just a small check for compensation to the truck owner who will then likely never fix it. I feel time is of the essence.
A D V E R T I S E M E N T S
- Mount Olive, MS, USA