This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.
The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.
ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.
ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.
Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.
- Toledo, OR, USA
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My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit. There are no parts to replace these units which means no ABS brakes. After looking in to this issue it seems to be a issue with the 2017 and 2018 models.
While operating my truck the ABS warning light will activate and and deactivate intermittently. Yes, my vehicle can by inspected upon request. While braking the ABS will not engage causing emergency braking to be much more difficult and dangerous. The ABS failure has been confirmed by my mechanic. My vehicle has not been inspected by the manufacturer, police or insurance reps. The problem was initially hidden by the dealership that sold me the truck. I don't know how they managed to do it, but the issue was not disclosed by them.
The ABS and hydraulic brake failure comes on multiple time while driving. I-??m told this disables 4x4, anti lock brakes and cruise control. Part is on back order and could take up to 4 months to arrive and cost up to $800 to replace
The abs light as well as the service electric braking system continues to go off. I-??ve taking the truck to the shop and they say I need a new abs brake module. I-??ve been waiting over 5 months and now they tell me parts may be available in September 2023. The truck -?? dings-?? everytime the abs light comes on about every 2 seconds and is driving me crazy. The truck only had 50k miles. Again the constant dinging is driving me insane. Dealer says there-??s no way to turn the ding off and I just have to deal with it. I shouldn-??t just have to deal with it. Truck is still under warranty.
For the second time we are getting the intermittent "Service Electronic Braking System" warning on our 2017 Ram 3500HD. The first on 4/21/2020 @ 15293 miles resulted in replacement of the ABS Hydraulic Control Unit and Controller Module under warranty. Now the same issue is occurring again @ 26500 miles and of course out of warranty. When this happens both the Anti Lock Brakes and Stability Traction Control functions are not operative per the warning lamps. This can be a significant safety concern. Twice in 10,000 miles should trigger a concern and maybe a redesign-recall..
Abs hydraulic motor and control unit fails and lights flash and ding on the dashboard this is my third pump being replaced and now not under warranty. Also notice alot of trucks having the same issue
My Ram 3500 DRW has about 45000 miles and it now requires the replacement of the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. I discovered this issue prior to the warning light flashing and sounding when I had to do sudden braking in order to avoid an obstacle in the road encountered during a storm last week. I just barely got my Ram to stop and not swerve off into the ditch as the pumping of the brakes did not stop the truck. The truck just slid as if it did not have ABS capability. I was told by the Ram dealership in Spartanburg SC that these two repair parts are not available due to increased demand due to what the technician said was a "known issue" for the last couple of years. You cannot even order these parts today as the Ram parts system doesn't even allow you to add the parts to your shopping cart. To add insult to injury, the service manager told me that these two repair parts needed to repair my truck will not be available until August 2023! This is my work truck and I do not have another vehicle to use as I wait for these parts to be available. I can continue to drive the truck but will do so at my and my family's risk all the while with the ABS warning message flashing and warning chime sound constantly dinging. Not to mention not having emergency braking capability when it is needed the most.
Warning indicator light for service ABS / traction control light comes on intermittently. We use this vrhicle to pull a 5th wheel trailer and we are concerned about brake failure.
I have had my ram 3500 for 6000 miles and first time had a issue with the abs and traction control light flashing and disabling abs and traction control took to dealer they replaced the abs module and reprogrammed test drove with no issues not even 3000 miles later the issue starts again I take it back to the dealer and they state that it is a known issue with the module and hcu needs to be replaced quoted over 1000 dollars and said the parts are not able to be ordered till August of 2023
The reason for this report is to let you know that my anti lock brake system has been malfunctioning for at least 10k miles. This is the same symptoms that you can read about on the internet. Flashing warning lights on the dash board and loss of cruise control. The warning alarm for the most part now is alerting continuously. When it first started the Chrysler dealer said that it was no longer in warranty. The truck is still like new and has 55k miles. I would like to see Chrysler do what is RIGHT and correct this widespread safety issue!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have the ABS light and traction control light coming on intermittently and the warning "Service ABS system" and "Service Electronic Braking System. Code is C0020-01 - ABS Pump Motor Control-General Electrical Failure. ABS module and HCU are replaced under warranty once.
A D V E R T I S E M E N T S
- Shawnee, OK, USA