This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Ram 3500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received a recall of NHTSA campaign id number 13V529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the replacement part was unavailable to perform the repair. The manufacturer was notified and they were unable to provide an expected date for the availability of the part. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact stated the repair for NHTSA campaign number (13V529000) steering, had exceeded a reasonable wait time. The dealership continued to advise the contact the part had been ordered, however it had not been received. The contact had not experienced the failure.
The contact owns a 2012 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The contact received the notification letter December 2013. The dealer advised that the part had to be recalled and a newly designed part would possibly become available by the end of April. The VIN was not available. The vehicle did not exhibit a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received a notification of NHTSA campaign id number 13V529000 (steering) however, the contact was not able to have the vehicle serviced because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
- Green-River , WY, USA
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The contact owns a 2012 Dodge Ram 3500. The contact stated that the parts were still not available to have the repairs for NHTSA campaign number: 13V529000 (steering) performed. The manufacturer was made aware of the issue vehicle had not experience a failure.
In August 2012 the engine warning light came on. It was taken to Dodge dealer numerous times for repair. They would reset saying Chrysler would not allow repairs. In October the Dodge dealer kept the vehicle until a week or so before christmas 2012. The engine warning light has stayed off. However within a few days of the vehicles return, I received a recall notice regarding the left tie rod ball stud....which could cause crash without warning. I immediately called the Dodge dealer. He said Chrysler was not supplying the repair parts. He put me on a list. I have called the dealer many times and he says I am at the top of the list for repairs but Chrysler is only shipping one or two parts for the repairs per month.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall service. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact stated that the parts needed for NHTSA campaign number: 13V529000 (steering) were not available. The contact was concerned about his safety. The dealer was contacted and the manufacturer was made aware of the problem. The contact had not experience a failure. The VIN was not available.
The contact owns a 2012 Dodge Ram 3500. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Re: safety recall N49 / NHTSA / 13V - 529 on Mar 12, 2014 I received this recall notice. I'm currently wintering in yuma, AZ and about to return to alberta on March 28. The fisher Dodge, yuma confirmed the recall is necessary however they have 200 vehicles on backlog and they receive about one replacement part per week. I then phoned my home dealer (cochrane Dodge) and they have 6 pages of backlog and only receive a replacement part every couple of weeks. I am pulling a 10,000 plus pound fifth wheel trailer at interstate speeds for about 2500 kms. Needless to say, my wife and I are very concerned. The your safety recall letter states "if your dealer fails to remedy this defect...within a reasonable time, you may submit a written complaint". I think several months (if not years) is too long to wait for this steering component recall repair.
The contact owns a 2012 Dodge Ram 3500. The contact stated that in January 2104, he received recall NHTSA campaign number: 13V529000 (steering). The contact stated that he attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
Dodge Ram 5500. Consumer writes in regards to tie rod ball stud recall notice for several vehicles. The dealer informed the consumer, they could only perform the recall, on one vehicle at a time, and the vehicles would have to be inspected, before the part could be ordered.
The contact owns a 2012 Dodge Ram 3500. The contact stated that in December 2013, she received notification of NHTSA campaign number: 13V529000 (steering). The contact attempted to have the vehicle serviced numerous times but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 04/12/14
The contact owns a 2012 Dodge Ram 3500. The contact stated the front end of the vehicle would abnormally pull toward the passenger's side. The vehicle was taken to the dealer where an alignment and tire rotation was performed. The dealer also advised that the tires were prematurely worn from the side, which could have possibly been a result of NHTSA campaign id number: 13V529000 (steering). The contact's vehicle was included in the recall but he was unable to have the vehicle serviced because the parts needed for the repair were not available. The contact called several local dealers and all advised that the part was not available for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 21,000. Updated 04/29/14
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering ) in February 2014. The contact stated that he attempted to have the vehicle repaired but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced the failure. The VIN was unavailable.
The contact owns a 2012 Dodge Ram 3500. The contact stated that he was very concern about his safety since the parts for recall NHTSA campaign number: 13V529000 (steering) were still not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact stated that he received notification of NHTSA campaign number: 13V529000 (steering) January 2013. The contact stated that he tried to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign id number:13V529000 (steering) and stated that the parts were not available. The manufacturer was contacted and could not provide a reasonable time frame in which the vehicle would be serviced. The contact had not experienced a failure.
Driving on freeway, went to change lanes and then all of a sudden the front of the vehicle started to shake erratically almost causing me to wreck and/or hit other vehicles. Could not stop the vehicle and it started to lose control. Had to come to a complete stop on the freeway in order for the vehicle to stop shaking. I have made several complaints and attempts to have the vehicle repaired but the dealership keeps telling me that they cannot fix and do not have the parts. I have also contacted Chrysler directly and they do not have a time frame for the parts. I explained the severity of the situation almost crashing and their response was "that would be unfortunate". no help at all! said I would need to go on a waiting list.
A D V E R T I S E M E N T S
- Clewiston , FL, USA