This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000 (steering) had an exceeded a reasonable time for repair. The manufacturer advised that the dealer would only receive one repair kit per week. The dealer added the contact to a waiting list but could not provide a date for the contact to return the vehicle for the recall repair. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000(steering) had exceeded a reasonable time for repair. The contact stated that the dealer informed her that the parts were not available and on a national back order. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The contact had not experienced the failure.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign id number 13V529000 (steering) and was informed by the dealer that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2012 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification November 2013. The contact stated that her local dealer informed her that the parts would not become available until April or may of 2014. The contact had not experienced a failure. Updated 03/05/14
The contact owns a 2012 Dodge Ram 3500. The contact stated that he received a recall notification for NHTSA campaign number: 13V529000 (steering) and was advised by the dealer that they can only order one part per week and they were unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
- Lucedale, MS, USA
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The contact owns a 2012 Dodge Ram 3500. The contact stated he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed by the dealer that the parts were unavailable. The manufacturer was notified. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact attempted to have the vehicle repaired under NHTSA recall campaign number: 13V529000 (steering). The dealer informed him that the parts were unavailable. The manufacturer was notified; however, the vehicle was not repaired. There are no failures at this time.
The contact owns a 2012 Dodge Ram 3500. The contact stated that NHTSA campaign number: 13V529000 (steering) had surpassed a reasonable time for repair. The manufacturer and dealer were contacted and stated the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure. Updated 2/11/14
I have recently received a recall notice (N49) to replace the left tie rod on my truck. According to the dealer and Chrysler llc, there is a part shortage and there is only 1 part, per dealer, per week, that is supplied. The dealer told me there are 20 people in front of me on the list, which means I am anticipating a 5 month wait and that I should not drive the truck due to potential failure leading to damage and personal injury. That is an unacceptable waiting period to go without a vehicle or being forced to drive in a dangerous situation. The recall notice states to file a complaint if the repair is not completed "in a reasonable time." I also contacted Chrysler llc at 800-334-9200 and made a complaint to them and they offered no other solutions: Loaner, reimbursement for rental, etc.
Vehicle pulls to the left abruptly within the first month and after 4 alignment from the local dealer within 6 months of use the truck still pull to the left side.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experience a failure.
Received safety recall NHTSA 13V-520 concerning left tie rod ball stud. Contacted dealer and was told parts are unavailable and to call back mid-February for a possible appointment if parts become available. Recall notice states defect could cause loss of directional control.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The contact was very concerned about the time frame when the remedy part would become available. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
While driving with a 4 horse trailer attached ( 2 horses inside) we wit a rough spot in the highway and the steering wheel and truck started shaking violently. We applied the brake immediately and had to slow down to get it to stop. It was extremely hard to control and stop. It has happened several times and is very, very scary! we have heard it is called the death wobble.
My safety issue is when a lance truck camper, model 1172 is attached to truck. The cg is 6-8 behind the rear axle (even though both Dodge and lance data sheets indicate it should be over or in front of rear wheel). In addition, when fresh water tank is full (and without a normal camping load), the GAWR of the rear axle is exceeded. 400 pounds of weight is taken off the front axle when the camper is attached to the truck. An inspection of the front tires revealed significant cupping with less than 5000 miles on the new vehicle. The truck with the camper attached is very unstable driving down the highway. I contacted both lance and the dealer I purchased the camper from. Both say there are no issues and everything is in specs.
I was backing out of my driveway with the wheel turned slightly to the right. My truck felt as though it had shifted into 4WD. I stopped, moved forward approximately five feet. Stopped and backed five feet. I then heard an air leak. I looked under my truck and found the tie rod had disengaged, dropped into the inside of the rim, and punctured the rim. My truck was disabled at this time and I called for a tow to the dealer. I researched and found this to be an issue with the 2008-11 Ram truck. There was a recall (L16). This is an extremely dangerous failure for anyone moving forward at normal speeds.
A D V E R T I S E M E N T S
- Northville , VT, USA