3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,951 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ram 3500 fuel system problems

fuel system problem

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2012 Ram 3500 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Feb 252015

3500

  • 60,000 miles

A D V E R T I S E M E N T S

Recalls: P65 diesel fuel heater, potential fuel leak and fire. Ram does not have parts to fix, refuses loaner vehicle until parts are avaliable. Vehicle not safe to drive N49 left tie rod, requested appointment to have repaired appointment never made by dealer. Emmission control problems related to O2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to Ram. Engine stops running requires code clearing thru obd2 system to get running out of "limp" mode. Dealers aware of issues, multiple tsb, but no fix works.

- Pikeville, KY, USA

problem #6

Nov 132013

3500

  • 156,894 miles
I was towing a 5th wheel and the check eng. Light come on and the truck stalled whent from 60mph. To 30 mph. I stoped for the night in the morning I got it to holiday Dodge in austin mn. And was told the a code of P0087 was on and it was a low fuel rail perssure. But the part need was on back order and no Dodge shope had one it would take 4 to 6 weeks to get one. After this repair was done it has been into Dodge 8 time for the same thing and has cost me a lot. But I stell don't have a sefe truck. Its not safe do to the truck runing at 60mph then droping to 30mph or not runing at all. Towing a trailer and the eng. Stops on the interstate trying to get the truck and trailer off the highway with no power is not safe.

- Knox, IN, USA

problem #5

Dec 082014

3500 4WD 6-cyl

  • 25,000 miles
In December, I received the P65 fuel heater electrical connector recall which warns of a fuel leak and risk of fire. It is now February and parts are still not available to fix this and avoid the fire risk. If Chrysler can come up with the parts to supply their production lines, why can't Chrysler come up with the parts for the recall? based on this recall and other Chrysler recalls, the delays procuring recall parts while supplying production line parts appears to be a deliberate strategy by Chrysler to delay or avoid the expense of implementing recalls.

- Murrysville, PA, USA

problem #4

Dec 222014

3500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). The contact stated that the part for the repair was not available for three months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Ocalla, FL, USA

problem #3

Oct 152014

3500 4WD 6-cyl

  • 124,000 miles
My driver was traveling at 80 mph in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 mph a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 mph! thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Parts from the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though I would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death. This vehicle was towed to a Dodge Ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effected were the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.

- Salt Lake City, UT, USA

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problem #2

Nov 132013

3500

  • 156,894 miles
The contact owns a 2012 Dodge Ram 3500. The contact stated that while hauling a trailer at 60 mph, the check engine warning light illuminated as the vehicle lost acceleration power. The vehicle was taken to the dealer several times for the failure where the dealer replaced the pressure relief valve, the fuel filter twice, the fuel pump was replaced three times, the fuel canister housing was replaced four times, and the software was updated but the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 156,894 and the current mileage was 177,000.

- Knox , IN, USA

problem #1

Jul 052013

3500

  • 12,000 miles
I pull a light weight 40' gooseneck trailer, and while driving I noticed the fuel mileage dropped tremendously and the coolant temp stayed around 220deg and I noticed a horrible loss of power which would not let me drive any faster than around 40-45mph! I took it to the dealership and they performed a boost test on the turbo and said that it's supposed to produce 32 pounds of boost but mine was only producing 26 pounds of boost, and then I was informed they could not justify replacing the turbo because it has not thrown a code on the instrument panel, well if you tell me it's supposed to produce one number and it's doing another then I believe that's enough justification to replace the part beings I paid $50,000 for a brand new truck! the loss of power causes traffic back-ups even if I'm in the slow lane! the temp out of the exhaust reaches 800deg's and melts my mudflap and has caused it to start smoldering after I come to a complete stop! I was later informed about the "re-gen" process and was told it would kick in and out of "re-gen" but I don't believe mine has came out of re-gen beings I'm still getting 5mph with or without a trailer! the engine light and ABS light comes on numerous times a day an then go off and now the engine light stays on all the time! this is a brand new Dodge 3500 6.7L turbo diesel 4X4.

- Texarkana, AR, USA

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