This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.
My ABS and Traction control lights activated visually and with audible alarms. I brought it to the dealer. It only has 23,000 miles on it with a manufacturer extended warranty. The dealer told me that the ABS pump motor control as well as the HCU has failed and need to be replaced. They also told me that the parts are not going to be available until the EARLIEST February of 2024. The vehicle is not safe to drive without these safety systems working especially towing. They told me the parts are under Engineering review. They suggested I park the vehicle until parts are available. NOT ACCEPTABLE!!! I have looked at owner forums and this issue is common and needs to be addressed by NHTSA and the vehicles recalled due to safety.
Service ABS system and traction control light continually flashes on and off. Does not allow me to use cruise control and it also turns off my ABS which is unsafe.
My ABS / Electronic Stability control warning lights keep coming on intermittently and also sometimes staying on for hours at a time. I cannot use my cruise and my ABS will not work with these problems making this a very dangerous truck to drive. I have read that there are many other trucks with this issue. More specficially the 2017-2018 Ram 2500's. I believe there should be a recall for these parts as this is a intergral function in these HD trucks.
My vehicle keeps throwing up a service ABS and service electronic braking system intermittently and the braking system is greatly diminished. Vehicle has been inspected and the replacement parts for the breaking system are on national back order without a recall open.
Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.
Faults for the ABS (anti-lock brake system) and EBS (electronic braking system) have been coming on intermittently for a couple months. Now the faults are permanently on indicating the ABS and EBS needs serviced. The fault code is c0020-01which indicates the known malfunction involving the anti lock brake system module and anti lock brake system control. While these faults are present the cruise control also doesn-??t work. This is a well documented and known issue with certain model years Ram 2500 and 3500. My truck had approximately 57,000 miles when the faults began.
ABS light comes on screen along with traction control. Immediate loss of cruise control while traveling 70 MPH pulling 10,000 lbs on a highway. If brakes go on that everyone's safety on the road is at risk. I have not had it to dealer but have had a mechanic put his code reader on it. Warning lamps for this were the ABS light and traction control light.
At around 50,000 miles the ABS light started coming on. This affects traction control and speed control. Dealer said it was the ABS Control Module and is a known issue but not a recall. Finally repaired at my cost of $ $1,103.32. st 57,377 miles on 9/13/2022. Less than 12 months later it is doing it again on 7/29/2023 at 69,649 Miles. This seems to be hazard as the ABS does not work or traction control. Also cuts off the cruise control when it occurs.
Intermittent Abs Failure. Kicks off cruise control and looses ABS brakes and traction control. Very dangerous. Lost this ability while pulling my RV Camper on wet roads. Went into other on coming lane do to sliding and skidding. I guess this is a very well known issues with no recall or information from Mopar\ Ram to the owners. This almost killed me My wife and my 3 year old grandson.
The abs pump and module are bad and there is no replacement parts available through ram. The truck only has 32k miles. They say the parts are on back order. The truck has no abs function nor does it have vehicle traction control. This should be a recall as it-??s happening to thousands of trucks. This is a blatant safety violation. Yet the new trucks are still being built with these parts that are somehow not available.
My 2018 Ram 2500 6.4l is experiencing intermittent ABS, traction control, electric braking warnings on the dash which affects cruise control once alarm is active. This issue seems to be globally.
Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.
A D V E R T I S E M E N T S
- Memphis , TN, USA