This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I-??ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I-??ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
The ABS light came on and went off intermittently, which also disabled the cruise control when the light was on. Eventually the light stayed on. Most recently the start button quit working properly. We have had it at the dealership twice with no results. We have talked to the dealership many times and been getting the run around. The latest was today and was told the parts are back ordered until 2024. They have not given us any paperwork because we do not have to pay. We also have and had the radio (main computer) replaced a couple of times and the screen still blinks randomly.
- Osceola, WI, USA
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ABS and traction control light on. This is a well known issue with the Ram 2500 years 17-18. I pull a toy hauler with 2 motorcycles in it. This is a 28 foot trailer. I did not not get in an accident but I have no traction control or ABS at this moment. Tires will spin very easily in this truck in the rain. Had the back end step out leaving work crossing traffic as I had no ABS intervention and it was coming off of a big hill. The dealer should be covering this. I have an appointment to have it looked at and was told the ABS units are on back order till February which makes perfect since because they are all failing. Hopefully by the time I have my appointment this will be covered after reading about the lawsuit against them. Apparently they recalled the 19-22 vehicles for the same issue.
ABS system failure, recirculation pump failure, code C0020, Ran off road while ABS and traction control was off during wet conditions. Unsafe to drive due to safety failure on ABS.
ABS/traction control sensor issue. I believe it to be a faulty sensor or sensor connection issue which is causing my service brake light to chime and light up at every bump in the road. While driving even just a short distance my service brake light/alert chime goes on and off sometimes every 2-3 seconds and while driving on the freeway my cruise control disengages every time the brake warning pops up. Upon researching this issue I've found thousands of Dodge Ram owners complaining of the exact same issues and dealerships are suggesting they know nothing about this problem.
ABS module or HCU bad. Anti lock brakes not working. Cruise control not working. 4WD not working. Caused issue driving with a load when ABS did not engage and almost rear ended another vehicle.
C0020-01. Electronic Braking System and stability control system continually go in and out of alarm kicking the truck out of cruise control suddenly. This was repaired once under warranty by replacing the hydraulic control unit at 40,000 miles and it is now doing the same thing again at 90,000 miles. This is a significant safety issue as it prevents the use of cruise control and turns off the stability control system on the truck. The parts to repair the system are not available due to them being in -??Engineering Review-?? until 2024. The only guidance from Ram was to continue driving the vehicle until parts become available.
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
In October 2012, my 2018 Ram 2500 had issues with the brake module and ABS system. The truck had 49000 miles when the system intermittently displayed messages to service ABS system. A trusted local mechanic checked and found a service bulletin about the issue. I had him replace the brake module and master cylinder. I then had a Chrysler dealer reprogram the module. My costs was approximately 800 dollars. Now it is summer of 2023 with 65000 miles and the same issue is occurring. I think it is time for Fiat Chrysler America to step up and make these repairs. It is dangerous to have this situation. It affects cruise control, four wheel drive, and of course negates having ABS. I need this truck and cannot afford to park it.
My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
The abs module and abs pump has failed for a second time. Anti lock brakes do not work or traction control with lights on in dash The message appeared 2 years ago. Bought the parts and dealer fixed it. Now the message is coming up again.
A D V E R T I S E M E N T S
- Montpelier, VA, USA