This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH and slowing for a traffic signal, the vehicle's four tires locked up due to the ABS system failure. The contact stated no warning light was illuminated. The contact's vehicle skidded into the rear end of another vehicle. The contact's grill and bumper were damaged and broken as well as the inter-cooler radiator had suffered damage. The other vehicle sustained a crushed trunk. There were no injuries sustained by either the contact or the driver of the other vehicle. The police were on the scene and filed a report. Both vehicles were drivable, the contact drove his vehicle to a body shop. The contact did not have the vehicle diagnosed or repaired for the ABS problem. The contact stated that since the accident the ABS light illuminates intermittently and the brakes have locked up when the contact had been towing a trailer (approximately 14,000 lbs. of weight). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS failed intermittently. The vehicle was taken to a dealer, where it was diagnosed with an ABS module system failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
- Dover, PA, USA
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The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light flashed off and on. The contact indicated that when the failure occurred with the cruise control activated, the cruise control feature independently deactivated, causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS pump motor control unit was faulty and needed to be replaced; however, the part needed to repair the vehicle was on backorder. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the service ABS and service brake warning lights illuminated. The contact also stated that the speedometer failed and became inoperable. The contact was concerned for his safety while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, an ABS warning message was displayed on the instrument panel. The contact had taken the vehicle to a dealer where they informed him that the ABS module and hydraulic control unit needed to be replaced. The contact was given an estimate for the repair; however, the parts for the repair were on backorder. The contact called several dealers and each informed him that they also did not have the parts available. The manufacturer had yet to be notified of the failure. The failure mileage was 29,719.
A D V E R T I S E M E N T S
- Paris, TN, USA