This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with an ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 100,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 68 MPH and hauling a gooseneck trailer, the ABS system became inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated while her husband was driving approximately 55 MPH, the ABS system became inoperable. The ABS, traction, and engine warning lights were illuminated. There was an abnormal dinging sound detected. Additionally, the cruise control was inoperable. The vehicle was taken to another local dealer, Findlay Chrysler Dodge Jeep Ram (10305 US-224, Findlay, OH 45840), where it was diagnosed that the ABS module and hydraulic system needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.
- Baton Rouge, LA, USA
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The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Ram 2500. The contact stated while reversing out of a parking space, the "Service ABS System" message was displayed. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 68,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS warning light started flashing. The vehicle was self-diagnosed by the contact, and it was determined that the ABS pump and module needed to be replaced. The vehicle was not repaired due to parts not being available. The dealer was contacted and stated that the ABS pump and module were not available, and that the warranty had expired. The manufacturer was not contacted. The failure mileage was 90,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the road, and the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, but the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
The contact owns a 2018 Ram 2500. The contact stated that after starting the vehicle, the ABS, Traction Control and Cruise Control warning lights remained illuminated. The contact stated that since the failure had occurred, the brakes failed to immediately respond while depressing the brake pedal. The contact stated that the brake pedal felt spongy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 39,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, there was a continuous abnormal dinging sound every 30 seconds. The contact stated that the cruise control was inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the hydraulic control unit had caused the failure. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer who stated that the parts were previously on backorder, but the vehicle was repaired several months later. The manufacturer was notified of the failure. The failure mileage was approximately 5,500.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light had illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced. The vehicle continued to experience the failure after the repair. The vehicle was taken back to the local dealer and the hydraulic control unit module was replaced; however, the failure persisted. The contact was then informed that the ABS control module needed to be replaced again. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 17,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the dealer and the ABS module was replaced. The contact stated that the failure persisted. Additionally, the vehicle was leaking fluid from the rear differential. The ABS module was replaced 3 times. The vehicle had not been repaired for the oil leaking from the rear axle. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 11,000.
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated intermittently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. The contact noted that the failure mileage was less than 24,000. The mechanic informed the contact that the ABS module and the hydraulic control unit need to be replaced but the parts are on back order. The vehicle has not been repaired.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the message "Service ABS" was randomly displayed. During the failure, the cruise control was erroneously deactivated without driver input. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
A D V E R T I S E M E N T S
- Bastrop, LA, USA