This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Known issue that Ram 2500 from this year have issues with their ABS modules and hydraulic control unit (HCU) modules. This could potentially disable the electronic stability control (ESC), which is designed to help maintain vehicle control during a slide. The truck experiences issues such as the loss of anti-lock braking, cruise control, and traction control. This is a known issue that has been the subject of several class action lawsuits that Ram refuses to issue a recall for. Quoted price from dealer to fix is $1,200.
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
ABS and Traction Control lights come on and go off constantly, while sitting still, when hitting a bump, and when in Park not moving. When the lights are on, ABS, Traction Control, and Cruise Control do not work. This is a serious safety issue.
- Hamilton, OH, USA
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My 2018 Ram 2500 truck has a trailer break controller. I noticed that it may not be applying the breaks to my trailer properly. Then a few months later I get a warning on my dash that the ABS break system needs to be checked. I'm learning that ABS problems are connected with the trailer break controller. I'm also learning that this is a chronic problem with 2017 and 2018 Ram 2500 trucks. My truck has been in the shop twice for major problems with the ABS system since new. Once at 9,000 miles and at 35,000 miles, which it has now. My real complaint is that my truck was not breaking my trailer properly and it gave me no indication that it wasn't. There needs to be a recall on the ABS breaking system. The Ram dealer that did my repair even admitted to me that this was a chronic problem on these trucks. This is a safety issue that needs to be corrected. Thank You.
ABS failure light & alarms when driving. Then it turns off then comes back on. This is an anti lock breaking system failure per message on dash. During any driving situation or inclement weather, the ABS can fail when needed causing an accident. This is known issue in the Dodge forums and Ram dealers are aware how common it is. NHTSA needs to tell Dodge to recall the part please
Intermittent ABS and Traction control light that after 2 weeks stayed on indefinitely due to the Hydraulic Control Unit that is known to go bad in these trucks. The dealer has replaced the HCU but at my own personal cost of around $900. This is something that has been a known issue on this truck and should be recalled as it poses a safety concern.
"Service ABS" and "Traction control" warnings (and audible bell) coming on intermittently. Rough road surface doesn't cause it to happen more frequently, nor does speed of the vehicle (happens when still, in park, in drive, any speed). May happen several times in 30 minutes of driving, may not happen at all. I have not noticed a difference in braking or traction performance since this started.
Anti lock brake module repetitively fails. First one replaced 7/2021 with 51, xxx miles. Second failed 7/2024 with 69,000 miles. Loses ABS system, cruise control, electronics affect electronic throttle and stabilitrack.
ABS Pump failure: First occurrence July 18 2022. Mileage 24268 ABS pump replace under warranty by dealership. Second occurrence: July 23 2024 Mileage 45907 ABS pump not replaced as of yet, parts out of warranty by one week. OEM warranty out by 25 months. I am the original owner and this vehicle has been gently used and not abused. The ABS pump failure, two occasions, of a part which should be have a life expectance of 100,000 miles, minimum.. Two failures at less than 50K miles in my mind is not acceptable, especially with a safety related part. From the research I have done, additionally talking with other owners and dealership technicians, this is a common problem especially with the 2017 - 2018 year model vehicles. Something should be done to rectify this issue.
ABS and Traction control warnings intermittently go off and sometimes stay on for a while. This causes the truck to not have abs and traction control. Had a bucking issues sliding down a boat ramp yesterday. Truck is under 40,000 miles. This is a well known issue for years now.
The hydraulic control unit (HCU) and the anti-lock braking system (ABS) module, not sure which one. They will only work intermittently or not at all; this causes the warning lights/chime to come on/off or just stay on. During this action the vehicle has no ABS or traction control, this is the Third time my vehicle has needing this part serviced with out-of-pocket cost as well as wait times for the part to actually arrive at the dealership.
Wanted to report that my 2018 Ram 2(00 is experiencing the same abs/hcu issue that appears to be plaguing this year/model of Ram. I understand that tgis issue is still currently under investigation. Started with Beeping and traction control abs lights would come on and off intermittently. Now pretty much constantly on, unable to is cruise control.
Service ABS warning and traction control lights constantly going off several times a minute, disappear for a few minutes, and then the cycle repeats. Have already replaced the ABS pump motor following code C0020-01 some years ago.
Truck has intermittent abs/esc light and warning for service electronic braking system, service abs system. Dealer has confirmed inactive codes and extended warranty will not cover unless they see active code. Being I live 1.5hrs front dealer and this is an intermittent light I have been unable to get it into the dealership while the lights are on and they're telling me the parts are on national backorder and they don't know when they can even get the parts
Suddenly have service electronic braking system and service abs system lights flashing on and off while driving regardless of weather or road conditions. Truck has 97,074 miles on it and is out of warranty. Appears to be a common problem that needs to be addressed by NHTSA where as these components are essential to a safe vehicle
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
A D V E R T I S E M E N T S
- Brecksville, OH, USA