This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS system module has failed leaving me with a large truck and no anti-lock brakes or stability control. This is a known issue on my truck (I found out on line) putting people in danger. The parts are back-ordered and they want $2300 to fix it. My truck has <60K miles on it. The warning lights are on and the dealer told me to just "pump my brakes" if the lock up - like "in the old days before abs." Please make them issue and recall. This is very unsafe.
Got an ABS fault for a corrupt hydraulic brake unit. So I replaced the unit at the cost of $200.. once replaced I still had an ABS light, traction control light, Brake light. Reading the codes it would tell me that both rear wheel speed sensors failed to compare. Ultimately I got a check engine light for wheel speed sensor 1 failure. So when I rest the code it clears the lights and I lose the speedometer for 25 plus miles. Also renders the 4x4 feature useless on the truck. I took it to the dealership on 8/8/2024 and they attempted to do an update to the ABS module. After the update I lost the speedometer again. I was told that the ABS module will need replaced at the cost of $600 plus labor and program time.
The electronic braking system/abs light/traction control light constantly comes on and off every few seconds when driving. Having intermittent loss of anti lock braking system is a hazard.
The ABS module and HCU are failing on these trucks. They-??re causing the brakes to lock up, and the traction control system to automatically turn off, disables cruise control, and there are thousands of reports of this all over the internet.
The ABS and Electronic braking system has failed in this vehicle. While driving the vehicle, the ABS light will cycle on and off consistently. When the light is activated, the cruise control also becomes ineffective. It has been determined to be the ABS Module failing. This truck only has 100,000 miles on it. When I contacted multiple dealerships, they informed me that they cannot order a replacement part as they do not exist from the manufacture anymore. There are no aftermarket options. After contacting Fiat Chrysler Association (FCA) they informed me the parts were pulled from dealerships and they are under engineering review for replacements with no timeline available. This is a 10,000 lbs vehicle with a 16,000lb tow rating. It is unacceptable for this to continue failing on a truck that when combined with a trailer can be totaling 26,000lbs. If this system fails while towing, the result will be deadly to anyone involved. I've spoken with hundreds of others with this same failure on the same truck. It is unacceptable that we cannot drive our trucks safely, we cannot fix them because parts don't exist, and we cannot sell them because they are undriveable and unfixable.
- Montgomery, TX, USA
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Driving in normal conditions.. even leaving my driveway ABS light comes on and traction control light comes on. and flashes randomly. Sometimes in doesn't come on for a bit but then will flicker on and off.
The ABS light and stabilizer light stay on along with the chime. It turns the cruise control off. The brake module/ABS/Hydraulic control unit is out and no parts and not going to be made per Ram dealers. This is a known issue with nothing done
ABS braking Module and hydraulic control unit on this vehicle has been replaced under warrenty twice (in 2020 & 2022), vehicle now has 59K miles now and ABS has failed again, dash warnings are constant and cannot be turned off. Failed while driving from MO to FL last weekend
ABS light and traction control lights are on and off with the service light on dash on and off.When the abs light and traction light comes on it also disables the cruse control to the off position. Performance is totally reduced ! Vehicle shows active code C0020 for ABS pump motor control general electric failure..Diagnostic issued said to replace the hydraulic control unit. The problem was inspected by the Ram dealer and was reproduced by the tech and is currently being repaired by the Ram dealer. We were notified the complete unit was not available and only the possibility of the control motor was available at this time at a cost of $1400 give or take. When the cruise control kicks out in traffic you go from the posted speed limit to 0 if not caught immediately. Mileage 53,500
Intermittent ABS brake error code C0020 - "Recirculation pump general electrical failure". This error occurs then clears within seconds while normal driving. No special weather conditions, road conditions or temperatures noted. May drive 5 miles, 50 miles or 500 miles before error occurs again. Only 6150 miles on vehicle. Repair parts scarce or not available.
Service electronic braking system and ABS light comes on and chimes repeatedly every time I drive the vehicle. This needs to be recalled as it is a chronic issue affecting thousands of trucks and owners.
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues" Serious injuries, death" This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Warning message and chimes indicating ABS service required. This is an indication the HCU is working incorrectly or failed which results in ABS brakes, cruise control, and 4x4 function loss. This is a known safety issue and should require a recall.
Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair was not completed, and we contacted the local dealership to file and RO. It-??s not a warranty repair. They suggested calling Chrysler directly who admitted lots of customers are calling for this issue; however, it-??s not a recall repair at this point. This issue is causing failed ABS patterns during weather conditions or faults while the light is active. It-??s a safety issue and could cause rollover on a vehicle that is already large and has higher potential for this issue.
ABS Hydraulic Control Unit failed as it has done on millions of other rams. Yes I will keep the old part incase someone needs proof. Cruise control does not work. ABS and traction control also does not work posing all sorts of possibilities for accidents. Independent service center No but the manufacturer knows its an issue. The dealers can only order 1 unit every 7 days. Every dealer in the area is out of stock or has units on the shelf already assigned to other vehicles. Multiple Warning lights come and go on the dash as well as a ding to distract you. "service anti lock brake system" illuminates on the console.
While driving the abs warning light will flash on then clear after a few seconds. It will do this several times while driving. Sometimes it will stay on for several minutes. When the warning is on the cruse control and exhaust brakes no longer work. It seems this may be a problem with the pump.
Abs light and traction control keep flashing codes on and off. I lose my abs abillities which is extremely dangerous my family. I am told by griffin motors in meadville PA that it is the HCU. They have no part available to fix.
A D V E R T I S E M E N T S
- Jacksonville Beach, FL, USA