This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Anti-lock break system malfunctioning. This module has already been replaced once in 2021 by a dealership. Now the module is malfunctioning again and needs to be replaced. This affects the trucks traction control system and cruise control. Meaning the vehicle will slide during winter/rainy weather. There are to warning lights that come on on the dash warning you that this system is malfunctioning.
The contact owns a 2017 Ram 2500. The contact stated while driving 70 MPH with the Adaptive Cruise Control engaged, the contact depressed the accelerator pedal to overtake another vehicle; however, after overtaking the other vehicle, the vehicle continued to accelerate independently. The contact depressed the brake pedal; however, the vehicle decelerated temporarily and continued to accelerate independently. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure reoccurred while driving. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was previously performed on the vehicle. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was approximately 140,000.
ABS breaking failure/warning on an intermittent but ongoing basis. Specifically, repeated failures of anti-lock brake modulator valve that causes ABS system to not function properly. Sometimes the ABS warning light flashes on and off, sometimes it stays on for weeks. RAM knows about the problem with part number 68143491AA. They replaced it for me once on 3/1/2022 at 50,650 miles but put in the exact same failing part. It started to fail again September 2, 2023. I had it diagnosed 11/21/2023 (as soon as I could get it in). It's the exact same issue. These vehicles are hazardous to drive. They have a replacement part now 68143491AB, but they refuse to pay for the repair leaving customers to to afford the expensive repair, drive the vehicles in an unsafe condition, or not use the vehicle at all.
ABS module and HCU. Very hard to stop and kicks off cruise control all of a sudden. It was replaced 1 year ago less than 7000 miles and it went out again
The ABS module/HCU is faulty just like thousands of others who are reporting this same issue. Tested with an expensive scan tool by a certified mechanic AND the local dodge dealership in Greenwood SC. Dealership doesn't have the parts to fix it and can't tell me when parts will be available. The warning lights on the dash come and go but are on 75% of the time. This is EXTREMELY dangerous because when the lights come on it kicks the cruise control off suddenly. VERY unsafe on the interstate in traffic doing 85MPH. I'm surprised myself or no one else has been killed due to this.
- Greenwood, SC, USA
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ABS control module pump/Hydraulic control module. 49000 miles. ABS lights/Service Electronic braking. No parts available for repair. On indefinite back order from Mopar. This problem needs to be solved. Thanks
Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.
The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.
The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.
The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.
Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated -??those parts are under engineering review and are unable to be ordered through normal procedures-?? however he stated he would be able to put in a special request to Mopar to get one of the -??under review-?? parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.
Electronic braking system warning, antilock braking system warning lights come on intermittently, dinging warning off, on.Talked to dealer last Oct.2022 no recall or parts available, spoke again Sept.2023 and same story, no parts, no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles, currently has 38,000 miles.
Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.
The service antilock brake system/ service electronic braking system lights began turning on and off intermittently around August of 2022. These would sometimes be prompted or exacerbated by wet driving conditions or bumps, but often just at random while driving. At the beginning of the issue, vehicle had roughly 48,000 miles. After paying for diagnosis, the failed part was deemed to be the ABS pump motor-general electrical failure, code C0020-0 as well as code C006C-9A for stability system component failure. Being RAM dealer-only parts and needing software flashes for installation, this repair costs between $1000 and $2000 USD. This failure leaves these HD trucks without ABS systems (functioning systems are required in many states for vehicle safety inspections). The cherry on top of this situation is the replacement parts are unavailable nation-wide as FCA "switches manufactures". This leaves the ABS inoperable and the trucks completely unsafe with absolutely NO alternative actions. No loaner vehicles offered, no recourse for failing safety inspections, nothing. Many folks use these as business or work trucks, depend on them, and have no choice but to keep driving with the issue as-is. This is a blatant hazard and needs to be corrected as soon as possible.
While driving the trucks ABS and wheel speed sensor warning lights will intermittently alarm. While alarming I do not have ABS or cruise control function.
Service Electronic Brake system and ABS unavailable lights constantly. Brakes locked up while towing a trailer. This apparently is a known problem that Ram refuses to recall. $1500 to $1800 to fix a known faulty part is unreasonable and is going to make people choose to continue to drive with the warning light on because it is too expensive to repair.
HCU for ABS brake system has now failed for a second time. They can not even supply a part to repair. Now on back order hold til 02/2024. So I have to risk driving with no abs system until then and not certain if it will be extended again. This is a known issue for RAM. They should fix this and put out a recall and reimburse me for time and repairs. I hope no one gets killed for this. Alot of Rams on the road just like me now.
A D V E R T I S E M E N T S
- Cherryville, NC, USA