This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ram 2500. While driving 20 mph, the contact made a left turn and heard an abnormal noise. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 19V021000 (steering). The vehicle was taken to an independent mechanic who diagnosed that the steering jam nut was fractured. The vehicle was repaired, but the steering continued to fail. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
The contact owns a 2015 Ram 2500. While driving 25 mph, the steering wheel detached from the vehicle. There were no warning indicators illuminated. The contact was able to pull the vehicle over to the shoulder. The contact stated that the vehicle was experiencing the same failure listed in NHTSA action number: PE18016 (steering). The independent mechanic tightened the steering wheel bolts as a temporary remedy. The manufacturer was contacted, but was not able to assist. The dealer was not contacted. The failure mileage was 82,000.
The contact owns a 2015 Ram 2500. While the vehicle was stationary and while driving various speeds, the steering ability failed and it was difficult to turn the steering wheel left or right. An independent mechanic assessed the vehicle and confirmed that the front track bar frame was faulty and needed to be replaced. The vehicle was not repaired. Bayway Chrysler Dodge Jeep Ram (4000 pasadena freeway, pasadena, Texas 77503, (713) 433-4000) was made aware of the failure and stated that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 16V559000 (steering) as a potential cause of the failure. The failure mileage was approximately 71,000. The VIN was unknown.
On 8.20.18 my vehicle going 70mph on the freeway and then made a large sound. I then lost all steering and braking on the highway. I barely was able to pull off without getting hit. After sitting, smoke started coming out of from under my hood. After popping the hood, there were flames down in the engine. I poured the little amount of drinking water on the flames to douse them. The tow truck came and took us to the nearest Dodge dealer (crown Dodge in redding, California). They immediately noted it was likely due to recall T51, where the water pump overheats, breaks the belts, overheats the car and could cause an engine fire. This is exactly what happened. I tried to get this fixed with my local dealer months ago, but they didn't have the parts. I also never recieved any correspondence letters on the recall... I opened a ticket with Dodge directly, they are investigating. This was very dangerous as I could barely control my car at that speed, losing steering and braking.. scary, and then a fire!. ugh...
- Medford, OR, USA
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While driving my stock 2015 Ram 2500 70 mph on freeway the front end began to shake uncontrollably after traveling over a common overpass. Steering was nearly impossible, and luckily I was able to pull off and stop. This has occurred several times since. Subsequent contact with two Ram dealerships, this problem seems to be well known within the industry,
The contact owns a 2015 Ram 2500. While driving 65 mph, the steering did not respond even when the steering column was moved. As a result, the vehicle drove into a ditch. The seat belts failed to tighten and the contact sustained bruises. A police report was filed and there was one injury that required medical attention. The vehicle was towed to sport Chrysler Dodge Jeep (200 echestnut St, ft bragg, ca), but the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 18,000. See also ODI 11083519.
The contact owns a 2015 Ram 2500. While driving, the bracket attached to the track bar failed unexpectedly. While driving 55 mph, the contact turned right and the steering failed. The vehicle became unstable and the wheel shook. The contact heard an abnormal noise when the failure occurred. The vehicle became unstable, but was still operable. There were no warning indicators illuminated at the time of the failure. The contact drove the vehicle to verger Chrysler Jeep Dodge (1400 ocean boulevard, coos bay, or 97420, (541) 888-5594) where it was diagnosed that the vehicle needed welding for the bracket on the frame. The vehicle was not covered under a warranty and the contact was informed to cover all expenses. The manufacturer was contacted, but could not assist because there were no open recalls. The failure mileage was 23,998.
Was lubricating front driveshaft fittings had noticed a looseness in front end when hitting bumps in roads. Found nuts on draglink finger loose could turn with fingers and entire sleeve was loose. Will take to dealer this week 11K miles on vehicle 13 months old. Totally unacceptable for a critical steering component.
The contact owns a 2015 Ram 2500. While driving 35 mph and encountering a change in elevation or a dip in the road, the driver side wheel became inoperable and unsteady. The dealer diagnosed that the steering stabilizer failed. The vehicle was taken for a second opinion, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 26,000.
Purchased from Dodge new 06/2015, all stock no modifications. Started noticing shaking, drifting while at hwy speeds above approx. 55mph at approx. 20,000 odometer miles. Had tires rotated every 10000 but started noticing wear & cupping on outside edges. I was going to have its first alignment done today because of the tire wear which is now semi extreme at 40000 odometer miles. Looked under truck just today 08/29/2016 for anything loose & found center drag link & both nuts on drag link were loose and spinning freely. There were blue lines on nuts and adjustment rod. I found out that this is a well known safety issue on Ram trucks for years. I think there's more wrong than just this item though. My wife & grandson ride me with me constantly and to think they could've been hurt angers me badly. This truck will be sold asap and I will never buy another Ram because I see they do not care about safety!
While driving at highway speeds (usually over 55 mph) I hit a bump and the front end started wheel hopping violently. It threw me out of my lane and when I hit the brakes I was bounced off the road and on to the shoulder. Thank god no one was beside me as it would have caused a major wreck or worse. Very dangerous situation. Now im afraid to drive the truck on the highway again. Cant believe there is not a recall out on this as it seems pretty popular on the internet. Search "Dodge death wobble"...
After getting an alignment done at the local dealership due to my steering wheel not sitting straight after less than one year of ownership; my steering control rod almost fell apart while driving due to inadequate tightening of the locking nuts.
The nuts securing the drag link adjustment sleeve worked loose. Because I read about this problem on the internet, I caught it during an inspection before it caused any problems. I do not know how many miles I drove with it in this condition. I noticed that the adjusting sleeve is a very loose fit on the small threads of the drag link bars. I believe the sloppy fit is the root cause of the nuts backing loose.
The contact owns a 2015 Dodge Ram 2500. While driving 3 mph while making a left turn into the driveway, the steering wheel seized and the brakes failed. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,021.
2015 Ram 2500. Consumer writes in regards to vehicle steering wheel issues. The consumer stated it felt as though the steering was off by 90 degrees. The front end of the vehicle felt loose and unsafe.
Vehicle TPMS on Ram 2500's is set to 80psi for "proper inflation" on a unloaded truck is way to much. When driving durning summer months tire pressure is exceeding max tire pressure of 80psi. No way to deflate tire to more safe pressures without TPMS "light" and "warning indicator" telling you to inflate tires to 80psi. Update TPMS to be able to lower tire pressures to a more reasonable pressure before someone blows out a tire and has or causes an accident.
The truck wanders and does not steer correctly. Lots of play in the steering wheel. When you turn the steering wheel very slowly it wont even turn the wheels. Its a very scary situation that could cause a major life taking wreck if traveling at high speeds. I know multiple people with these trucks that have the same problem and Dodge does nothing about it. Even though under warranty the dealerships just tell us that's how trucks drive and that Chrysler isn't aware of any type of steering issues. The steering components need a recall. I'm apart of a Ram truck forum online and hundreds of people there all have the same experiences. I've owned trucks all my life and never have had a steering feel/issue like this.
- Clovis, CA, USA
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A D V E R T I S E M E N T S
- South Easton, MA, USA