Technical Service Bulletins (TSBs) for the 2023 1500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Radio T25.48 or T25.47 USB Software Update The customer may describe one or more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Radio USB Software Update T25.47 or T25.48 The customer may describe one of more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose ... Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose ... Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Difficult to put fuel in vehicle, supply nozzle pre-maturely shuts off before tank is full, and/or fuel spits back/spills out from fill pipe while fueling vehicle. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Transmission Oil Cooler Line(s) Not Fully Seated Causing Potential Oil Leak Leaking transmission fluid toward the front of vehicle. This bulletin involves seating transmission oil cooler lines into the transmission oil cooler. Read More »
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair. Read More »
Flash: Electronic Shift Module (ESM) Updates The customer may also experience one or more of the following: ? Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00 Read More »
Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair. Read More »
Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. Read More »
MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC. Read More »
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen ... Read More »
Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also ... Read More »
Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. Read More »
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy. This bulletin involves reprogramming the PCM with the latest available software. Read More »
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box Module (Sales Code RDG) Read More »
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). Read More »
ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. Read More »
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Brake Vacuum Pump For DTC Code P258B. Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose ... Read More »
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Electronic Shift Module (ESM) Updates The customer may also experience one or more of the following: ? Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. Read More »
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00 Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. Read More »
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. Read More »
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Read More »
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Read More »
Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or ... Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. Read More »
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. Read More »
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC. Read More »
LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue ... Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have ... Read More »
LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue ... Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Radio T25.48 or T25.47 USB Software Update The customer may describe one or more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Radio USB Software Update T25.47 or T25.48 The customer may describe one of more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Read More »
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). Read More »
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also ... Read More »
Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment. Read More »
Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment. Read More »
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. Read More »
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen ... Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen ... Read More »
Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup ... Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
