This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It has been 2 years since this recall came out and still I get the run around at the dealer that a solution is not available. What I'm I supposed to do still not drive the vehicle or drive as little as possible. this is rediculous and I need this recall resolved emmidiately.
Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass. Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe.
While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Abilene, TX, USA
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The sun visor retention plastic broke. Now the sun visor falls down obstructing vision and view of oncoming traffic while driving. This happens frequently. Trying to place the sun visor back while driving is difficult. Trying to hold the visor out of your field of vision while safely controlling the vehicle to a stop is difficult. The falling down of the visor is a serious safety hazard to anyone near a vehicle with this malfunction.
I was driving back from Montana and my passenger side sun visor disconnected and was hanging from the wire causing a visibility issue when driving. Approximately 1 year ago the same thing happened to my driver side sun visor. This also caused problems with visibility while driving because it wouldn't remain in the locked position. It would hang by the wires. Both times I had the visor replaced at the Dodge dealership in Prescott Az. I was told my the service advisor that it has been a problem and they have had to replace quite a few. I asked if they have fixed the problem and he stated that it hasn't and its still the original parts. This is going to lead to a serious car accident or death if this problem isn't resolved by Dodge.
While driving on 3/29/24 I pulled the drivers side sun visor down to stop the glare from the sun. In doing so the post for the sun visor broke causing it to fall down into the line of view while traveling approximately 70 mile per hours. This caused an issue that could have caused a catastrophic accident causing injury to myself or others. A review of the internet shows that numerous people have had the same issues with the sun visors breaking. This issue need to have a recall issued to it to prevent someone from being seriously injured or even killed. A tooth pick had to be placed into the rod area to hold the visor up so that I would be able to move the vehicle safely. Thanks for you attention in this matter.
Water damage recently started in back ceiling of truck above rear window. Coming in from somewhere. Also notice a large crack in plastic all of a sudden. Online research is showing a lot of the same complaints of cracks and water damage. I do not see a recall though? I've only owned the truck for 8 months and this has happened within weeks.
Inside cab is getting moisture in it. Prior to noticing this we had battery drainage that causes truck not to turn on. They replaced radio they found it was drain battery. We continued to have battery drainage where it wouldn-??t turn on after a full charge overnight. The truck would go to turn on but would only make clicking noises and wouldn-??t shut down for 20 minutes even though wouldn-??t start. Other times we-??d turn off truck and it wouldn-??t turn off. Now our truck is molding inside and front and rear windshield drip of moisture. The moisture drips onto dash and down the console. This could affect electrical components. There is less then 10,000 miles on it. We-??ve had brakes jam up on us when we back up and there is nothing even close to us.
To Whom It May Concern, The issue I am reporting is that the drivers side of my cargo bin on my 2020 Ram Rebel is opening on its own. This has occurred many times while I was driving and most times, items inside the cargo bin have fallen out on the road. This issue is also taking place when the vehicle has been parked and locked, as I come out in the morning or return from an errand and the ride side drivers cargo bin is wide open. I have also had items stolen because of this. This shortcoming is now also killing my battery all the time, since after I jump the vehicle, I can hear the locking mechanism attempting to lock and unlock on its own. I feel this is a huge liability since the contents of the bin are sometimes landing in the roadway behind my truck. I contacted Crown Dodge in Ventura, Ca and they have stated they have never heard of this situation before. When I look on-line for similar complaints, many people are saying the exact same thing as their drivers side cargo bins are opening due to an electrical wire loom shortcoming. Some of these individuals have taken their trucks to their local Dodge dealers and they are changing the wire loom and adding additional weather protection to it to correct the issue. This situation, if not addressed will cause damage to vehicles behind the trucks if not accidents as the contents of the bin can immediately become unsecured and effect all vehicles behind it. I have now opened the top of my bin and disconnected the leads powering the lock switch and it seems to be working as the bin is locked all the time and I will now need to use my key to unlock it. This has also kept my battery from draining, but I feel the dealer should step up and correct this very dangerous situation on their own before the liability for accidents and/or damage is directed to the truck owners themselves. Please access u-tube "2020 Ram 1500 Ram Box Opens By Itself". These complaints began years ago. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
The drivers side sun visor has broken and is possible for it to fall onto the steering column while I'm driving, and also hits my head when it swings back and forth. I've read that this is a very common problem with the 2020 RAM.
Rear window leaking, just like on all the 5th gen rams. Causing water to get into the cab, causing mold, mildew, rot and moisture on the windows. Please create a recall this is affecting almost every single 5th gen ram
My tailgate opened during a 20 mile drive, much of it on interstate, while I had golf club bags in travel cases in the pickup bed. One of the cases unknowingly fell out onto the road. Fortunately this road was near my home and low speed, 2 lane. Someone stopped and picked them up since they saw them in the road. I am uncertain if my son just didn't properly latch the tailgate or if it came open after being latched but my primary issue here is that there is no warning light in my truck to warn me if my tailgate is open. Had there been I would have pulled over to close and latch it.
The rear window frame cracked causing water to leak slowly in and damage the trucks radio frequency hub. This crack is a known issue in 2019-2021 Ram 1500. There is a bulletin out somewhere about it. And what I-??ve read is on an extended warranty called Backlite, which should be called window seal. I have seen this get covered and fixed because it is a known defect that the user did not cause. They covered the hub, which is required to start the truck and keep it running. That would be bad if it failed while driving. This crack needs to be covered. It won-??t let me upload a picture of the crack, but I have one and how much they want to charge me to fix it. I was going to attach those.
I have a 2020 Ram1500 Laramie and the vehicle has developed a water leak. The leak is coming from rear window, window seal, or related components. The result is that the headliner has water stains on the rear passenger and driver side. Continued water leaks have the potential to cause interior mold or electrical problems.
While trying to accelerate from a stop, the vehicle electrical system turned off the vehicle and turned back on. When turning back on, it flashed through a series of error messages. One time was while in stop and go traffic and I was able to coast onto the shoulder and restart the vehicle. A second incident was in the middle of a busy intersection. Having had this shut down before, I was able to quickly turn on my hazards and restart the truck to then clear the intersection safely. I have personally had Dodge look at the vehicle under my ownership (bought it used from a dealer). In speaking with the service advisor, he mentioned it had 13 error codes reported on the DTC from loss of communication with PCM. There were no warning signs prior to the two events I have experienced. I have scheduled to take it back to the dealership for examination. The first event I experienced was on 11/25/2023 with about 35,450 miles. The second event was on 12/15/23 with 36,100 miles. I am aware of the recall on this vehicle but the shortage of parts has not allowed Dodge to service it for the recall yet.
The bolts holding the muffler to the exhaust pipe sheered off. After speaking with multiple dealers it is a known problem using a smaller bolt in the new body model Ram 1500 DT. The smaller bolt can-??t handle the heating/cooling and eventually snaps. But this generally occurs just outside of warranty time. With the undersized bolts used by the manufacturer this causes the exhaust pipe to hang freely and risks the potential to cause injury or death with parts falling. There are many cases like this at dealers across the country and more to come. This body model is just coming up on 3-4 years so more trucks are starting to come in with this issue.
The rear window, window seal, or related components have failed and allow water to intrude into the cabin of my vehicle near the back. This water gets the headliner wet and drips down the interior of the rear window, down the rear of the passenger compartment. This water intrusion occurs with very, very light moisture on the vehicle, such as early mornings with morning dew, light rain, or watching the vehicle. The near-daily (due to dew) intrusion of water into the cabin of my vehicle raises safety concerns of mold & mildew in the passenger compartment. My rear window backlite frame is visibly cracked on the interior, matching the symptom pictured in TSB [XXX]. My vehicle has a manufacturer date within the dates noted in the TSB. My vehicle also includes a power sliding window as noted in the TSB. I've been to two dealerships and they both told me they see this problem in RAM trucks "all the time". Both dealers refused to perform a warranty repair under the extended warranty noted in the TSB (150,000 miles) because my VIN is not associated with the TSB in FCA's system even though my vehicle appears to be described as a vehicle affected. I've attached 2 photos to my report. One photo showing the crack as noted in TSB [XXX]. One photo showing the actual crack in my backlite frame. This appears to be a very prevalent issue with a lot of online discussion from many other affected RAM owners. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- East New Market, MD, USA