This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the road the drivers side window fell into the bottom of the door without any warning or signs of an existing problem. Reacting to this caused me to swerve into the oncoming lane, luckily there was no vehicle close enough to me that I couldn't return to my own lane without incident, from internet searches this appears to be a serious problem reported by thousands of people, and they all say that Dodge has no solution to the problem. I believe it will only be a matter of time before serious injury or possibly death may occur, I am now prepared for this to possibly happen and will not be caught off guard again hopefully.
Having issues when pumping gas, the gas pump stops when fueling the entire time due to the fueling filler neck. If placing the fuel handle properly it locks onto the fuel neck filler and doesnt let fumes exit and chokes up. Beyond difficult to take off and to pump fuel.
Uncommon vehicle vibrations felt while idling. While driving, vehicle shakes at all speeds and becomes more pronounced the faster the velocity. After having routine maintenance performed at chapman las vegas vehicle was returned to me. When I took possession and started the vehicle at chapman las vegas it misfired (uncontrollably shaking) and the check engine light turned on. Dealer ended up keeping vehicle another day to inspect misfire/check engine light issue. According to chapman las vegas they could not identify the reason for the misfire/check engine light and had me pick up the vehicle the next day. Ever since that incident the vehicle has become unstable and constantly shakes. I was advise by chapman las vegas to "continue driving the vehicle until engine light comes on" as they can't figure out the problem for the continued shaking. This has been going on for a few weeks now. I do not feel safe continuing to drive a defective vehicle. I'm now starting to feel and hear rattling sounds while making turns. Not sure if its at all connected but again the vehicle does not feel safe. Spoke with service department agent today and will be dropping the vehicle off again. On top of the shaking now the rear view camera is not working properly. Ive taken videos of the rearview camera issues. Unfortunately I can't video the vibrating vehicle. On 9/14/2020 at approximately 9:30 am an employee of chapman las vegas (mechanic mark) did a drive along with me so that he could asses the shaking of the vehicle. He confirmed that in fact it was shaking. He advised that he thought it might be an issue with the tires. I immediately (1 hour later) went and had the tire tread checked, tires rotated and balanced. The shaking still continues!
- Las Vegas, NV, USA
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Vehicle is 18 months old and the A/C has gone out. This vehicle is equiped with the new freon that is verrrrrrry expensive and is very dangerous to handle. Had 2 estimates done for $3500 each.
I have a 2017 Dodge Ram 1500 long star with 61000 miles when I come to a complete stop the truck jumps a little before or after it varies like if something is loose in the bed of the truck I've done my research and a lot of dealerships have replace transmissions and the customers are still having the same problem I believe it is the drive shaft please look into this thank you very much [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have the ecodiesel. They are prone to catching on fire, even when parked. I emailed Ram and asked if it was safe to park my truck in a garage attached to the house. They would not tell me that it is safe, told me to use my own judgement. The failure rate for these engines is ridiculously high. Are you doing anything about this?
Well documented, known servicing issues with 'air ride suspension' system installed in 2017 Ram 1500 truck. A simple online investigative search reveals countless scores of service cases and highly catastrophic failures of many aspects of this equipment system which have been known to the manufacturer (rca corporation) for many many years and these failures of this suspension system continue to haunt consumers and have resulted in serious safety concerns amongst other inconveniences.
My truck has a manufacturing date of 11/17 and only has 37K miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: University cdjr in rome, ga servicing dealer: Landers mclarty cdjr in huntsville,
Yeah I started with the screens in my dash going dark they could not figure out what the issue was so now it's gotten to where the whole dashboard and the whole everything dies or shuts down. The engine shuts off the front of the vehicle drops down as if you're slammed on your breaks you can feel the pull the transmission as if that's what's slowing me down. Then it hits right back within seconds in the whole vehicle all the lights come on everything everything I'm so bright it almost blind you and then all sudden everything calm down you're back to normal in the picture I sent is what the screens look like afterwards it looks like well you'll see.doesn't matter what speed what area road conditions it just happens random intervals. What is the scare me the most are at 70 miles an hour you have no power no nothing to start locking up and starts back up it has something to do with the sensors they don't know exactly what it is but I can't get it fixed. It's about the scariest thing having your vehicle shut down at 60 to 70 miles an hour quite often. I've talk to other people with the same condition. It's over the three years has gotten progressively worse and they will not do anything about it. And they do know that it is an issue because they have an update for some of the issues so they are aware of this allowing people to die out there.
Driving under cruise control 65mph (the speed limit) my speed dropped, I accelerated but truck kept slowing, I saw white smoke coming from the hood and behind the truck, I saw a warning on dash to service electronic throttle sensor, then lights on dash flashed, I found a spot on side of the road and pulled over, the engine revved and I heard valves clatter worse than I ever have, then the malfunction indicator light came on, I stopped, pulled the hood and saw flames at the firewall and top of the engine cover, there may have been flames in other areas but I shut the hood quickly and started getting things out of the truck away from the flames, called 911 and it fully engulfed the cab in minutes. The fire truck arrived within a few minutes and extinguished the flames. Truck was a total loss except the bed.
Sluggish turbo, then flashes throttle cable, engine light, lightning bolt light came on, them total loss of speed and power. The sluggish turbo has been an issue and this all happened while leaving out church parking lot heading home. It is at seth wadleys in pauls valley, ok as I type this awaiting if my extended warranty will pay for this! was told this was is a issue with the eco diesels and a recall was just sent out for models up to '16. Leaving my '17 with the same issue out!
Vehicle will start and rev up high and then immediately shutdown or will be driving and vehicle will shut down and lock everything up causing vehicle to slide. The vehicle was sent back to dealership to have the problem fixed but is still doing the same thing.
24 hours after purchase (200 miles driven) a chemical odor and irritant fills the cane, my 6 year old stated the air has pepper in it. The issue worsened when operating the heat/ac function causing eyes to burn, headache and disorientation. Many owners on public forum have noted same issue and commonly mention the cause to be a reaction of faulty manufactured coolant hose being dissolved by the coolant. Chrysler and dealers have been notified as continuous exposure of toxic fumes greatly increases risk of crash. No resolution has been provided to my knowledge.
During heavy rain the back driver side well (underneath rear seat-storage area) fills with water. I have an appointment tomorrow to diagnosis the issue. I believe this is a problem with the rear window drain holes being plugged but not certain. Only a year old and surprised this occurred. Checked youtube and found this issue with older models of Ram trucks. Its taken a act of congress to get dealer to schedule a fix for this problem. Went to local dealer and they tried to redirect to a water specialist locally. They were avoiding the warranty or just plain lazy. Come on Dodge you can do better. I have noticed this from the truck being parked in front of my home. I now place towels to capture water on rainy days.
Got letter from fca ( Fiat Chrysler automobiles) regarding recall. But nhsta website not showing any recall. I am been checking since last 2 months. Recall regarding orc. The occupant restraint control.
Dodge Ram electronic gear shifter. The vehicle was parked and the engine was left running on a city street. Our driver got off the vehicle to close the garage door. On return to the vehicle the vehicle was rolling back. The door was left open when getting off vehicle to close the garage. The door hit the first car on its way rolling back and bent the door all the way to the other side. The vehicle then rolled back and hit the last vehicle. This just happened 11/12/18 the owner of the vehicle didn't want to involve the police since the neighbor knew where driver lived
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- Holly, MI, USA