This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
I am writing this letter about a vehicle I purchased in November 2023. The vehicle purchased was a 2017 Dodge Ram 1500 Diesel from Rick Chevrolet in Virginia Beach VA. The truck has many defects. The first month I took it back for a leaking tire, broken windshield, oil leak and because it drove funny and I did not know what was wrong with it, but I knew something was wrong. They kept the truck for approximately a week or two. In April I hit a pothole in Norfolk off [XXX] and I didn-??t know what had happened to the truck. I left it in Norfolk until the next morning because I could not get a tow truck to come out that night. I had my truck towed to Dodge, Ram and FIAT in Norfolk VA. They told me the Tie Rod, Axle, had broken. The Dealer then, told me that the truck would not align so they sent it to the Collision Center. The collision center told me that the truck had a bent frame and it did not happen due to the pothole. That the truck was a death trap and I need not to drive it that the dealer should not have sold me that truck. I went and talked to the Manager at Rick Chevrolet named Kerry and he said we could swap the truck, but I had to make a down payment of an excessive amount due to my credit. I did not know that this truck was a nightmare and I feel why should I have to pay for someone selling me a truck that can kill me and whoever is riding with me. I bought the truck because they are supposed to be safe. This is ridiculous and the dealership is not trying to help me out of this by putting me in a safe vehicle. I am paying for something that is going to cause me bodily harm or my life, and they want me to pay more to get into a safe vehicle. This truck should not have been sold and because it was, they need to take responsibility and swap me out of this death trap. Can you please look into this matter. The collision center gave me copies of what they did, and what they found wrong with the truck and a picture of frame being bent. The firewall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Clogged particulate filter and catalytic converter No safety issue has been confirmed by a Ram dealer The vehicle has been inspected by the Ram dealer Engine light came on Dealer says the vehicle has to be driven a good distance to clean up the exhaust We only use the truck for short distances.
I was driving my truck and out of no where started to lose speed, pulled over immediately and lost all power. I didn-??t drive my truck anymore because I noticed a knocking noise when I was able to get it back on. I contacted mopar and was advised to take in my truck for open recalls because of the High pressure fuel pump seemed to be exactly what happened to my ram. I took in my truck for the recalls, was called three days later and told I needed to replace all 6 fuel injectors costing me $5000, recall states high pressure fuel pump has to be replaced along with any damaged fuel components. Dealer tells me high pressure fuel pump was not broken. I know it was failing because of what happened to my ram.
The RAM 1500 fuel tank has a vent tube that breaks off and cannot be repaired. The only solution, per the dealer, is to replace the fuel tank and Chrysler does not have any available with no date for restocking them. The issue is the Check Fuel Cap light comes on and when the tank is full, it leaks gasoline (badly). Upon researching the issue, I found many RAM owners have had the same problem which tells me that there is a design flaw in the fuel tank. A fuel tank should last for the life of the vehicle. Please investigate
- Roswell, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Dealers have failed to repair the recalls on my vehicle. Have been told by multiple dealers in the area that remedy is not available.With no information to when there will be a remedy. As Ram website says same thing. One recall has been open almost 2 years. Not only is this unsafe, I am paying on a vehicle that isn-??t repaired yet.
A recall was received in June, 2022, regarding High Pressure Fuel Pump failing prematurely. -??Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.-??No remedy was available. Today I received another recall notice for the same issue which said to schedule my free repair. I called my dealership at Winter Haven Dodge and was told they were only allowed to order 1 part per month and they had 15 vehicles ahead of me and he will schedule my repair on my turn. I feel that15 months is an unreasonable length of time to wait since I have been waiting for resolution of this matter since June, 2022.
The fuel pump quit working, which immediately made the engine die. I was on a two lane road and there was no place to get off the road. There was no prior warning of the issue and there apparently have been no recalls, even though, Ram is very aware of the problem and and in some cases the engines have been damaged due to pieces of metal from the fuel pump getting into the engine. I know of other people who have had the same issue with gas powered Ram trucks and there is a lot of information on the internet. In addition to the safety issues that this creates, I had to pay to a portion of the cost to replace the pump. Part of the expense was covered by an extended warrantee. The truck only had about 47,000 miles on it when the pump failed and apparently that is about average for the failure. Ram should have to recall these units and foot the expense to avoid having dead vehicles in traffic lanes
Truck stalled on interstate was able to continue off interstate once on secondary road truck stalled and shut off. I was able to get it restarted and drive to near by RAM dealership where it has been sitting since. Dealer says the have been unable to get it to restart. The technician believes this is due to HPFP which was recalled over a year ago, parts for repair are still unavailable. Service engine light came on just prior to stalling. I contacted FCA they offered no resolution and stated they will not authorize loaner vehicle for recall issues leaving me with no transportation
The fuel tank's front support bracket completely rusted out. I was driving and started to hear a very loud grinding sound. The bracket gave way completely dropping the tank almost to the ground and pushing the fuel tank bracket into the drive shaft grinding into it. Luckily it didn't create a spark or wrap around the drive shaft. The fuel tank could've fallen down completely or a spark could've been created from the bracket and drive shaft hitting leading to a fire or worse. There are no other rust points like this on the truck. The brackets seem to be made from a thinner/weaker material which is prone to heavy rust. Vehicle has been in Kentucky most of its life and is only 6 years old. This issue could've led to me being seriously injured or killed. I am unaware if this problem has been reproduced but I am aware of a recall for the same issue on earlier model year trucks by RAM. The vehicle hasn't been inspected by anyone yet as it's the weekend but will be looked at at the start of the work week. There were no warning lights, symptoms or anything leading up to this failure. Everything was fine and then it just wasn't.
I-??m filing a complaint on the recalls already on my vehicle. Neither one of my recalls have been fixed. I keep getting told parts are not available. When ask for timeline I am ignored by the dealers. They haven't even offered at this point to by my vehicle back or give me a vehicle that works correctly. I need some kinda of solution taken care of ASAP.
While driving home from school with my wife and kids, my vehicle died in the highway at about 55 mph. I almost got rear ended by the vehicle behind me. I was lucky to roll it out to the side of the road without getting in a accident. Had the vehicle towed to a mechanic shop and was informed that the cp4 pump had failed and the whole fuel system was contaminated. I bough the truck 8 months ago, and still owe over 25 thousand dollars on it. This is my daily driver. I can-??t afford paying for a broken vehicle. Had to borrow a car from family temporarily to use for everything. I don-??t know where to get help with this case. Please help.
Mount for gas tank strap rotted and front fuel tank strap came off leaving fuel tank hang down. Luckily did not fall out of truck. This issue has had recalls on other model years but not 2017 which was a carryover model year so don-??t understand why not. Could have been a very dangerous issue. Also a very expensive repair. I have never seen an issue with fuel tank falling out of vehicles that are not very old. This truck has only 60,400 miles also.
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
RE: FCA Recall #Z46; NHTSA #22V-406 Premature High Pressure Fuel Pump (HPFP) failure recall. It's been approximately 14 months since FCA issued its notice for a voluntary safety recall on inspection/replacement of the HPFP for my vehicle and no action has been taken by the manufacturer as of this date. The dealership still indicates that no repair parts are available.
Fuel sensor failure, I can fill the tank and a sound will chime, then the Guage will show that the truck has no gas, this also turns off ECO mode, so now I'm burning thru more gas and not getting the fuel efficiency that I'm supposed to. If I don't track the mileage then I leave myself open to running out of fuel. Very dangerous.
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
A D V E R T I S E M E N T S
- Hayden, ID, USA