This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to uscustomercare@cac.stellantis.com on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Truck has had issues with cranking but not starting consistently since owning. I have had it towed to multiple dealers who say they can not duplicate the issue. I take it home, drive it for a day or two and then it will crank and not start. I have paid multiple diagnosis fees, I have taken video of the issue and the dealer says they can't go by video they have to duplicate it. I have been stranded multiple times and can't rely on the truck starting when I need to drive it. The fuel pump has had a recall for a year now and dealer says they don't have parts to fix it. I am at a loss, there have been no warning light consistently, sometimes the engine light comes on when this happens and sometimes it does not. Dealer can't fix the fuel pump issue and I can't drive the truck without fear of being stranded and towed to dealer for them to say the same thing every time.
I know this is the fuel pump. No prior indications or lights. Stopped on highway. Able to move over and restart vehicle when light came on and vehicle stalled. Did this twice while getting to house out of state. Paid for the repair $16K after I argued sit was part of the recall. I was told not my year. Picked up the truck and drove about 10 miles when it did the exact same thing. I was lucky and was able to pull into a parking lot. I have tried to argue that the original failure was the recall and questioned why a recall part was placed back into the vehicle. I am without a vehicle with no repair in sight. There are two dates 04/06/2023 and 05:12/2023
- Niceville , FL, USA
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The minute the gas hand gets below Full the gas hand goes to Empty and then goes back to Full over and over while driving On the dash it flashes -??Fuel Level Sensor Failure-?? and it will do this til I fill the tank full. It shows recall letters to be mail in August 2023 can I get a copy of the letter please
Constant engine code for a very small evap leak. Vehicle was taken to C&C Automotive (4014 Washington Road, Augusta, Ga. 30907 || 762-685-5555) for a diagnostic. C&C Automotive advised that the leak was due to a faulty Fuel Control Valve, which appeared to be in a melted state. The vehicle has never been in a collision and has 11,000 miles. After some research it was found that there was a previous recall for the 2017 Ram 1500 for the same issue but I was told by Chrysler's Customer Service my Vin was not affected by the recall and I would have to pay for the replacement out of pocket. (Refer- NHTSA: 17V434/ Chrysler: T45)
While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident.
At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.
My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.
The Fuel Level Sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to E causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be Recalled by RAM. Many complaints on the internet point to this issue and RAM-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over $600
After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later
On June 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the Ram dealership. I will upload pictures as soon as possible. Prior research shows Ram truck model years 2009-2012 had the same issues. I reside in Wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer.
Since owning my 2017 Dodge Ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this Several times the pump does not shut off because the nozzle is still engaged And when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off This is a huge safety and mechanical issue and I-??m very frustrated my dodge dealer will not assist me because Ethel say it-??s not under warranty It is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time Was just recent but other times every month Please help
When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
A D V E R T I S E M E N T S
- Beacon, NY, USA