This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It-??s the oil filter housing it-??s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.
Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.
Air bag light comes on from time to time wiggle some wires under the seat and light goes away, so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever, weather it be fresh oil or 509 mike's down the rd, to 2000 miles down the rd, I think it's a manufacturer error
3 bolts holding DPF and SCR together are known to fail and cause issues to the DEF wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with FCA/RAM and have not heard from them either. Truck has not been drivable for 4 days now.
The bolts that hold the exhaust manifold to the engine are breaking leading to a loud "tick" and exhaust gasses being released in the engine compartment. Exhaust leaks can be dangerous while the vehicle is occupied especially when idling. This has been an ongoing issue with the HEMI engine in RAM trucks as evidenced by multiple NHTSA complaints spanning over a decade. Ram has yet to correct the issue and continues to produce vehicles with the same problem. Mechanics talk about it being common, many forums are filled with complaints and websites are dedicated to the issue. My particular truck was inspected by the dealership and I was told it was "a common occurrence with those engines". I'm fine with having to pay the $500 repair bill to correct it, but I feel it should be a recall due to the commonality of the problem and the possibility of a driver or passenger being exposed to exhaust gasses not being properly routed to the rear of the truck. Why are they allowed to keep rolling a known problem off of the assembly line? Maybe this explains headaches after a long drive.
On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.
The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.
The exhaust manifold bolt on the passenger side have broken off after 50,000 miles after normal wear and tear. Such has highway and city driving. This vehicle has never towed a trailer or overheated. This has caused exhaust fumes to enter the cab when vehicle in on and stopped at stop lights or other times when stopped and on. There is wiring close to the exhaust manifold and I-??m afraid the hot exhaust may cause the wiring to catch fire or melt while driving causing a catastrophic failure while driving. I-??m afraid for my life and others who have this issue.
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to Dodge.
The passenger side exhaust manifold bolts are breaking. It is happening to many Ram truck owners and to some people it is happening more than 3 times. So when you start your very expensive truck it makes an awful loud ticking noise on the passenger side of engine due to exhaust bolts being broken on the manifold and hot exhaust leaking out. This noise usually happens with the first start of the day. But as more bolts continue to break the noise is there more and more.
This relates to VB1/NHTSA 19V-757. I was advised of this recall months ago by Ram, and repeatedly so, each time being told to promptly contact Ram and/or dealer to handle this "important safety recall" and that it was "extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers." I contacted local dealer multiple times over the past months (going back well into summer if not prior) and was advised that parts were not yet available. I called about two weeks ago to try again as my registration is due and in California there is requirement to show this type of recall is fixed in order to reregister. I set up appointment (through Ram and confirmed with dealer) and was just advised that part is still not available. It is evident that Ram (fca) is not taking this recall seriously or at least not seriously enough and is apparently content with endangering me, my family and my passengers, if in fact this recall is for a safety-related condition. Can you do something to see that this is being diligently pursued?
Trying to obtain a fix for the safety recall regarding the diesel egr cooler VB1 from October 2019 that has taken way too long. I have made multiple attempts to contact multiple Ram dealerships and the there is a wait list for the part. Meanwhile I continue to drive a truck that has the potential risk of fire to the occupants in my truck or my home. This is unacceptable and I ask that the ntmvsa push Ram to make this part available immediately or have them recall the truck entirely.
I bought this truck and brought it home and was going through everything and found out that the oil didnt even reach the dipstick and it took 4 quarts to fill it up. I then checked everything else and made sure it was fine. I drove the truck for the next 3 days on and off the interstate and highway driving. I was attempting to go to my dr.S office in cartersville, ga. And I was going about 55 mph down the road and suddenly the check engine light came on and the vehicle limped its way to a parking lot to which I shut it off and then started it back up and it seemed good enough to get it to the dealership there and they pulled codes and said that the oil pump isnt getting enough oil and it was less than a quart. It used up 4 quarts in that time. I cant trust this to goto Tennessee with this going on. Does anyone else have this problem? this is piss poor engineering on the part of fca to build a engine that uses that much oil and at $9 a quart ill be broke before the end of the month
Why driving my 2017 ecodiesel truck with 38,500 miles on it, on highway 80 about 55 to 60 miles per hour my truck lost power. My wife notice smoke coming from the back passenger side tire thats the same place my exhuast tail pipe is on this truck, my first thought was I over heated when I lost power but that was not the case my temp was 208 degrees. The truck was still running but with no power I managed to get it over the bridge put the truck in neutral and coasted to the stop light at the end of the off ramp, when we stop at the light smoke was coming out from underneath the hood amassing the truck still running I put though the enter section pulled over shut the truck off everyone got out of the truck smoke pouring out from under the hood and fender wells, called 911. The truck is a total lose. With fca having a recall on the egr cooler an no fix this is a problem. In the recall it states if the egr cooler fails it could cause a fire.
I own subject 2017 Ram ed truck. Oct 25, 2019, fca issued a new safety recall advance communication re the eco diesel VB1 recall matter. December 2019, I received my first communication from fca on VB1. May 2020 I received a second letter on VB1, imploring me to take my truck a dealer and obtain the repair.I have been in contact with several dealers to obtain the repairs, and they advised me that they do not have parts available to do the repair. Most recent dealer contact was late July, 2020. I have not received any notice from fca, as promised that the remedy is available. Fca has put me in a position of risking an engine fire every time I use the truck, I can not sell the truck to a dealer due to the outstanding recall, and am at risk of cal dmv declining the license plate renewal in December this year. This unreasonably slow response by fca to this serious issue is immoral and unconsionable. Please demand immediate action of fca to provide all the parts to their dealer network to fix this problem. I am using this truck nly when absolutely necessary, and am blocked from selling the truck.
I have received 2 safety recall letters concerning the diesel egr cooler on my 2017 Ram 1500. I have called multiple dealers and they all have the same answer. We can't schedule any repair because we are not able to order the part. In a conversation with fca recall assistance they acknowledge that the dealers are restricted on the number of parts they can order. This is not a new recall and fcas lack of responding over the course of 6 months is just plain wrong. Why issue a recall if they can't and won't provide the parts? no help given by the fca assistance staff. "we can't do anything"
A D V E R T I S E M E N T S
- Compton , CA, USA