This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a leak in front windshield seal, left upper corner, never had accident, the windshield was never touched previously. It only has around 14,000 miles, my car is barely used.
My tailgate has opened by itself 4 times recently. I check every time I close it to ensure that it's closed and locked properly. Every time I have been driving and it's fallen open. This last time, I was hauling a trailer and it open by itself, going down the road and the tailgate landed on the trailer tongue jack and damaged my tailgate.
Since purchasing this vehicle I noticed the seals leak during precipitation. I replaced the seal around the upper cab rear brake light. This stopped the puddle from forming under the back seat but there is still water getting into the cab some way because I can smell the dampness in the cab after rainy weather.
There has been a recall on the egr cooler (VB1/NHTSA 19V-757) for almost one year. Our dealer (larry H miller Ram) in sandy ut keeps telling us that fca has not made the parts available to fix the defect.
Coolant leaking. Leak couldn't be detected by only eyes observation under the truck. It's unknown where the leak went. First, we refilled the coolant, and when it happened the 2nd times after a period of time of 1-2 months, we refilled it once again, once the coolant tank was empty, but only this time, it's a short period of 2 days. Took the truck to the Chrysler dealership, was told by the mechanic that it's a recall item, that it had been reported some of the Ram 1500 had mysterious coolant leaked. They had no idea where the coolant go, they said it's not "safe" to drive the truck. Now my truck had been in the shop for 1.5 months and was till being told that the part had not arrived. We never received any recall warning from Chrysler. Luckily the coolant warning sign is working. Otherwise, we won't be able to know and we as well as other drivers on the street might be exposed to explosion.
- Spring Valley, CA, USA
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In Jan. 2020 I was traveling from valdez, ak to wasilla, ak when a warning light came on for the def system. The def was frozen. I was fairly close to a friends house so I stopped there and we pulled the truck into the garage to thaw. Once it thawed the warning went away and the truck worked fine. But now I'm concerned about driving my truck any distance away from my home during the winter. I often travel during the winter when the temps can be -5 to -30. I believe this is a very serious issue that needs to be investigated, most especially for those people who own this truck and live in areas that do get cold.
The vehicle has had a vibration since I purchased it in 2018. The vibration comes at about 45 mph and continues as you go up in speed. Had the dealer look into it with no luck, except changing multiple parts for no benefit. I replaced the stock wheels for another set of new wheels hoping for the vibration to go away after several attempts to fix the vibration with multiple alignments and road force balancing. With all being unsuccessful, the new wheels did not help. So then I changed the tires. Still, no difference in the ride. I noticed they are thousands of complaints with no answers for this issue on the new gen Ram 1500's. the thing that really irritates me, when a 2006 old 2500 work truck rides smoother than my 2016 Ram 1500 laramie with more advanced suspension components... I love my truck, but when I ride in a Chevy or Ford I cringe knowing that my truck is not as smooth and I'm left feeling lost and secretly angry.
It was just recently brought to my attention that there was a technical service bulletins sent out for the 3.0 ecodiesel to change the type/specification of oil and to go against what the owners manual states because the manual is wrong. It calls for an oil that is to light breaks down molecular weight too quickly and trucks and Jeep alike equiped with the ecodiesel have been having catastrophic engine failure due to premature engine wear on internal components. It is recommended to put 5W40 in instead. This is first and foremost true I did research and confirmed that the change was made but never made public to the owners like the current class action lawsuits was. Many owners don't know this change exsisted and many owners don't know that the dealerships are still making this error and continuing to fill the trucks with 5W30 for owners that come in for service. If it's to save money by not throwing away already purchased merchandise or ignorance I don't know. But this is huge because now even if owners change now they still have potential and highly probable permanent internal damage done to their engine taking a drastic amount out of the possible longevity of the engine away, and the new oil required reduces fuel economy furthering the financial burden of the owner that bought the vehicle with a different fuel economy advertised and with the knowledge that their vehicle may never last as long as they're hope because of the failure of the fca to identify this and make it public. Not to mention the dealerships are aware of this problem because articles claim mechanics have been coming forward saying dealerships are draining all 5W30 on unsold vehicles and replacing it with 5W40. Yet they refuse to make this a class action lawsuits to the public so we can know. We deserve the compensation for the costs that may come about because of this!!!
Vehicle taken in on 8-12-19 to dealership to check out driveability concerns after "approved emisson modification" they had it to apply update from 5-17-19 to 6-12-19, concerns on 8-12-19 were acceleration, also to check egr system as I was losing coolant they had my vehicle from 8-12-19/9-13-19 when they called me telling me I needed to return the rental car and pick my vehicle as they couldn't do anything for the acceleration I would have to wait for an update to be released. They didn't check the egr system only topped it off with coolant and told me to watch it. All was fine until 9-16-19 when I was on my way to work, about 7 miles from work the check engine light came on I continued on about a mile from my work location the service throttle control light illuminated I lost the ability to accelerate and about 1/4-1/2 mile away from the work location the low oil pressure light illuminated and vehicle died. I finished coasting into the driveway and parked went inside to get work related paperwork I needed and came back outside and see smoke coming from under the hood. I open the hood to see what was going on and there was smoke/fire on the left side of engine bay when staring in (intake, egr area) at that point I got in to the vehicle to put it in neutral via disengagement lever to roll vehicle away from the house I got it away from the house and got out and away and called fire department to come extinguish the fire as it was engulfed in flames at that point. Resulting in a total loss of the vehicle. Now afterwards there is now a recall for the egr cooler that "may fatigue and cause vehicle fire" Chrysler has been contacted and aren't willing to do anything they sent out Bosch automotive engineering people to inspect the vehicle it was stated there was no vehicle manufacturing defect. A buyback claim has been started but I have not heard anything to this point.
Driving down the highway, check engine light came on, slowed vehicle to a stop, shut off engine, noticed smoke coming from engine compartment. Tried to open hood but it was too hot. Noticed flame under hood within a minute whole engine compartment was in flames.
I have a Ram 2016 on more than one occasion my truck accelerated on it's own while I was driving. Once on the interstate going around 70 mph (had 3 passengers with me) and twice today 10/22/19 in morning traffic and almost caused me to have an accident. It took hitting the brakes several times to stop. I took it to the dealership
I bought my truck on the 25th at 6pm. And at 7P on the 26th it had caught fire on the highway and burnt ro the ground with me and my pregnant wife in the truck. I heard ticking coming from the motor followed by a loud pop and then lost all power no gas response and coasted to breakdown lane just barley got mi wife out of the truck and the truck was fully elguffed.
Since an emissions recall my truck has had a dangerous amount of dead pedal lag when. First starting to drive. The first 5-10 minutes of every drive create a dangerous situation where I am consistently worried about causing an accident because my truck does not operate like a normal vehicle, or as it did before the recall happened.
Sudden stop at 75 mph in freeway. Safety hazard! my 2016 Dodge Ram suddenly stops randomly when going at 75 mph. It has caused several people to almost slam into my truck. One man was so angry I pulled over and told him I was so sorry. The guy said there were no brake lights so it was dangerous!!! I have taken it to the dealer multiple times but they tell me since it doesn't give them a code, they cannot pinpoint the problem. The manager at the santa cruz, ca dealership took it for a test drive with a scanner attached; it happened to them but no code appears! after they changed a part, they gave it back but it is still doing it. They are reluctant to do anything else because Ram doesn't want to cover the cost. This is my only transportation for our family's livelihood and Ram doesn't seem to want to be bothered with it, but it's a safety matter. This is a Dodge matter that must be resolved by them. I do not want to drive a faulty unsafe vehicle but I cannot afford another vehicle. I purchased that vehicle for safety and ecological reasons; I hope Dodge can be held accountable for fixing this issue and providing me with a substitute for the safety of all.
Since getting the Ram eco diesel mandatory recall / re flash. I have experienced a "dead pedal." It's not as bad in warmer weather but now we are starting to experience colder mornings and winter is right around the corner. The drive-ability of the vehicle is unsafe and unsettling. I am worried about my family now.
Display system, radio, nav, rear view camera, ect. Rear view camera, sometimes goes on with a solid green screen. The radio sometimes looses it presets. The nav sometimes will not take an address. Chrysler states there is at least 1 downloadable repair but wants to charge for it, approx. $125 and if the download does not work work and it makes things worse, they still want their money for trying and will not make any repairs.
Aem emissions recall V08/Ram dealer computer reprograming completed 20 June 2019. PCM flashing from P/N: 68280881ah to target P/N: 68280881A0 and tcm flashing from P/N: 68282282ad to target P/N: 68282282ai. Post 2016 Ram ecodiesel recall. My post aem emissions recall/Ram dealer computer reprograming has created a significantly impaired vehicle with unpredictable acceleration lag and impaired engine response. I am the original owner, the vehicle has just under 44K miles on it. The vehicle is still under the factory warranty and has not been modified in any way from manufacturer specs. The vehicle became impaired after the epa/doj forced recall for emissions control tampering. This update has put me and my family is several seriously dangerous situations. When merging onto highway traffic the truck has significant/sever power or responsiveness. Pulling out into/on cross street intersections or from businesses entry/driveways into traffic the truck has little to no power or gas pedal responsiveness for approximately 2-4 seconds upon pressing the gas pedal, then will suddenly accelerate unexpectedly and very rapidly, to the point of spinning the tires. This sudden loss of power or acceleration lag situation happens sporadically at indiscriminate times, with no predictable pattern to it. It seems to be more prevalent upon initial start up engine temperatures, but also continues at somewhat less frequent intervals after reaching normal operating temps. This is an extremely dangerous safety hazard when in a parking lot with pedestrians or trying to pull into traffic. Please do something quickly about this issue, as fca is claiming this is normal vehicle operations and that there is no issue. This has nearly caused accidents on several occasions.
After fca completed the emissions recall on my 2016 Ram the truck now does not want to accelerate into traffic. This is caused several issues when trying to merge into traffic or onto the interstate. Also while pulling a trailer I was not able to accelerate properly into traffic or to the highway. Due to this while pulling out in traffic I have barely avoided several wrecks.
The contact owned a 2016 Ram 1500. The contact stated that while driving at 40 mph with the seat belt secured, the contact became distracted by his phone and crashed with another vehicle at a red light. The contact crashed into the front driver side of an unknown van as a result the van spun and crashed back into the rear driver side panel of the contacts vehicle. The air bags did not deploy. The contact sustained neck injuries however medical attention was not provided. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total loss. The failure mileage was 51,000.
2016 Ram 1500 4WD shakes at highway speeds of 60+ mph. Started happening after about 30,000 miles and the truck now has 75000. There have been many posts/blogs online about this issue. The shaking comes and goes about every 1/2 mile. Will ride fairly smooth then it really starts shaking and feels like it is under the center of the truck. It does not affect the steering wheel. Then after about a 1/2 mile it mostly goes away, in another 1/2 mile it comes back and the pattern constantly repeats. I have taken it to the dealer 3 times for the same problem. They have replaced both rear upper and lower trailing arms, 2 sets of all new tires, one set normally balanced and one set was road force balanced, have changed out wheels, replaced shocks, and still have the problem. The dealership replaced the trailing arms under warranty the rest has been paid for by me out of pocket. It is a drive train issue however the dealership has stopped looking into the problem. I am beyond frustrated as I have no recourse to fix the problem and can't keep paying for all these parts out of pocket. It is not safe going down the interstate in the rain taking corners when it starts shaking. I have receipts for everything and can get dealer documentation if needed.
A D V E R T I S E M E N T S
- East Stroudsburg, PA, USA