This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Exhaust flange before the DPF, bolts sheared off and melted my DEF line, dealer replaced the DEF line $826 but made noone aware of the failed flange gasket or bolts
Question 1 The front fuel tank strap pulled out of its mount due to corrsion. The vehicle may be inspected request. Question 2 The tank could have fallen out before I noticed causing accident fire or injuries. Question 3&4 It has not been by the dealer or other entity. Question 5 There were no warning lights or messages other than a noise. On the afternoon of Aug 27 2024 I noticed an unusual noise under the vehicle during brakeing. Backing onto a set of ramps and conducting an inspection I found the full 30 gallon fuel tank hanging front end low only being held in by the rear strap. The noise was caused by the front fuel tank strap to intermittantly rubbing the drive shaft. The strap had pulled out of the slot in the frame due to heavy corrosion. The sprap is not able to be reinstalled in it mount location due to it being rusted out. Doing online research on how to repair this I found a recall for 2009-2012 Ram 1500s with the same problem. Safety Recall V04/NHTSA 18V-160 Frame Bracket. If I had not noticed the noise I may not have known about the tank strap until the tank actually fell out. This vehicle is used to haul personal items, tow a classic car, and transport family.
The vehicle suddenly started performing very erratically on highway. After inspection the camshaft and lifters are very damaged and the engine is constantly misfiring. I have performed regular routine maintenance on this vehicle its whole life. There is no reason these parts should be damaged unless they were defective from the beginning.
Since we got this truck in 2021 it hard starts once it hits half a tank or 200 miles until empty. We have taken it to the mechanic several times just to be told the fuel pump recall was the problem finally got that recall fixed when yall come up with one and it-??s still doing it. This recall has been fixed since June 2,2024 and this vehicle barely runs unless kept between 3/4 and full. This needs to be fixed.
- Clyde, TX, USA
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Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.
It keeps saying parking light out. The engine light is now on and brakes and suspension are not good. Texas Crown auto sales or Crown auto sales sold me this lemon and I have only made 6 months of payments on it. It goes to the shop and stays at least three weeks every month In 2024. I have pictures and video of everyone that worked on it and sold it to me that they fired already.
Truck die for the second time Car is at Lake Wales Chrysler Dodge Jeep Ram. Since [XXX] There is no estimate time to be release They mention about decal [XXX]/nhtsa [XXX] For high pressure Fuel Pump. I call FCA but no one care about. Telling than I have to wait for parts! This isn-??t right when they not even offer a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!
High pressure fuel pump went out. Dealer refuses to repair stating no parts available since 2022. I purchased vehicle used June 2023, did not know it had a active recall that said "do not sell". Pump went out 4 mo later while driving highway speeds, been parked at dealership for 4 months. No loaner, no attempt to repair, no apology, just say cant do a thing about the 2 year old recall. 1. seems bad faith to sell a flawed veh that has do not sell on recall. 2. no offer to trade it back, fix it or give loaner. 3. repair parts are all over internet including Mopar sales has over 2000 available, dealer said they have no parts.
On the highway at 70mph, vehicle stuttered and lost all power. Engine light came on. On side of road vehicle would turn over but not start. Using code reader got codes cp026 and cp016 indicating low or no fuel pressure. Towed 35 miles to dealer. Discovered next day that fuel.pump had failed and sent debris into the fuel injection system. I have been waiting more than since they notified owners when problem discovered for a remedy as per the recall. Now the HPFP has failed. Waiting on FCA for their solution as this is my only vehicle.
Fuel level senser not reading, went on vacation fuel wasnt reading an I just filled it up. Took it to the dealer an they said its working now, after we went on the way back it started doing it more an more. An plus the tailgate opens on it own all the time
I had about 3/4 of a tank of gas. I noticed my fuel gauge go down to empty, and the low fuel light started blinking. It then when back up to about 3/4. It did this a couple of times until it stayed on empty, and the check engine light came on. The next time I started my truck, I got a "Fuel Sensor Fail" notification. I get that every time I start up. When I filled my tank, the gauge began to work again, but I still had a check engine light. I checked my codes, and had a P0463 code, which indicates a fuel sensor fail. I cleared the code, and the gauge worked for about a day and half. When I got to about 3/4 of a tank of gas again, it all happened again. I have about 78,000 miles.
Lack of action on an existing NHTSA recall. FCAUS has failed to act on NHTSA recall 22V-406 for the high pressure fuel pump. Today I contacted the local Ram dealership service department and was told that they do not have a waitlist to fix the issue, or any idea when repair parts will become available. This is 566 days after the recall was announced in June 2022. The inaction of FCAUS/Stellantis is a danger to the livelihood and safety of owners of affected vehicles and the safety of drivers that share the roads with owners of affected vehicles.
Good afternoon, I have filed multiple complaints regarding recall 22V-406 (11501200, 113003170). It has been over 1.5 years since the recall was issued and there is still not resolution. The NHTSA site mentions if there isn't a fix within a reasonable time, then to contact you again. 1.5 years does not seem reasonable when it comes to a safety hazard. The last update I received from NHTSA was letters will be mailed 12/14/23 and wanted to confirm this timing hasn't slipped. Thank you in advance, [XXX] Vin [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving down road and truck engine sputtered and lost power eventually completely stalling out. If on a busy highway I could have been hit due to the loss of power at speed. I had it towed to a dealership and they have confirmed it is the High Pressure Fuel Pump that has failed and is under recall. There were no warnings of this failure prior to it happening.
My truck lost power and the engine shut off in the middle of an intersection. I had it towed to my local Ram dealer in June of 2023. It is now November 27th of 2023 and the vehicle cannot be fixed because of the Z46 recall has no parts. I have been in contact with my dealer and they gave me a quote of $13000 to replace the fuel pump with no guarantee I could get reimbursed for these repairs. The recall was scheduled to be out by August of 2023 and was pushed back to January of 2024. That will be 6 months of paying for a vehicle I cannot drive because Ram won't issue a fix for this. The dealer did verify that the fuel pump is the problem.
Recall was announced in June 2022, there is still not remedy. I was driving my vehicle when all of a sudden it stalled out in the middle of an interstate. I was able to drift to the median to keep myself and others safe. I had it towed to my dealership and they said they can not fix it, it-??s part of the recall. Now I-??m here without a vehicle and Chrysler will not do anything about it.
A D V E R T I S E M E N T S
- Sheboygan, WI, USA