This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When removing foot from accelerator, vehicle stays at 1450 rpms, causing the vehicle to go 10-15 miles per hour. It is unsafe for my wife or daughter to drive. After two service visits, I am told that it is normal. It did not do this problem during first 1500 miles.
When the vehicle is warm, after about 1/2 hour of driving, the transmission starts to drive rough. When I come to a stop it feels like someone hits me from the rear. When I'm driving around 35 mph and slow down it down shifts hard (clunk). When I'm driving at speed on the highway and I go to pass, when it press on the gas pedal there is a long hesitation and then it bogs down then accelerates. It's scary my wife gets nervous when she's driving. The longer you drive it the worse it gets. I have 9,500 miles on it. After driving it on the highway and you exit to the streets the gas pedal has a lot of play in it-about 1.5 inches from when you press on the pedal to when it kicks in and then the response is a bit jerky. I brought to the dealership on 9/26/2016 and they said they couldn't replicate the issue. I explained that they needed to drive the truck for a while. When the truck is cold it's ok, no issues. Iv'E talked to my local mechanic who has 40 plus years working on cars and he told me that he's heard the same complaint from other Ram truck owners. He told me to register the complaint...thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Ram 1500. While driving approximately 30 mph, the vehicle lost acceleration. The contact coasted to the side of the road to a complete stop. After waiting approximately one minute, the contact restarted the vehicle and drove to an independent mechanic. The computer code indicated a high speed communication bus failure. The electronic throttle control illuminated. The vehicle was taken to the dealer and an update was performed. The vehicle displayed the same failure twice. The manufacturer was not notified of the failure. The approximate failure mileage was 1,300.
- St Clair Shores, MI, USA
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- Flagler Beach, FL, USA