This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lifter started knocking on highway going 70 mph. There are 3 trucks in the shop at the sesame time with same problem. 2013-2015 they recalled the trucks. And now it's with the 2016 and newer. When going at low speed it rides smooth
Exhaust manifold bolts have sheared and snapped. With less than 50K miles on the truck the exhaust manifold bolts have sheared. This results in a leak of exhaust gases into the cabin of the truck. Making the vehicle unsafe and at risk of carbon monoxide poisoning. The Ram dealership stated that this is a common problem 3/6/2019
Vehicle was running. Serious oil leak formed between the top of the engine block and the oil filter adapter (this part also houses two sensors and an oil cooler). This leak is so severe oil pools on top of the block and runs down the back of the engine directly onto transmission bell housing and exhaust piping. Hot piping causes oil to burn and creates risk of fire. This is an extremely widespread problem with 2014 and newer Chrysler vehicles that are equipped with the 3.6 liter 'pentastar' V6. Chrysler has so far refused to recall the parts, design a suitable replacement part, or fix the issue outside of the basic power train warranty.
When starting my vehicle I noticed a ticking sound. After idling a couple minutes the ticking would get quieter. Recently I can still hear the ticking while driving. I've heard it could be the manifold bolts getting sheered off or it can be the purge solenoid. To me it sounds like a lifter ticking.
- Westwego, LA, USA
Search CarComplaints.com for these popular complaint phrases...
Driving on a highway at 60 M/H engine start smoking and caught on fire without any previous alert or check engine light on after I pullover and lift the hood to inspect the smoke.
Coolant bipass valve stuck in one position and costs 8 $800 to fix. This was a recall on previous years and clearly hadn't been fixed. Should be under recall
Intermitment "service electronic braking system" message displays on the dash, unresolved by dealer service department after multiple visits. Occurs randomly while vehicle is driving or parked. Started happening randomly prior to 05/08/2018 random "service electronic throttle control" message has displayed on dash putting truck into reduced power/speed while driving. Took truck into dealership for reset, no explaination why issue happened. Happened the first time on 05/08/2018 while driving, again on 7/3/2018, and again on 8/17/2018. "service def system see dealer" message displayed on dash informing me to see the dealer. Service advisor reset issue with no explaination of why proplem occured. Happened on 9/30/2018 while driving.
The contact owns a 2016 Ram 1500. While pulling out of the driveway at 2 mph, the check engine warning indicator illuminated and the message center displayed "service throttle body". the vehicle lost acceleration and power. The vehicle was taken to Tacoma Dodge Chrysler Jeep Ram (4101 S Tacoma way, Tacoma, wa 98409), but they could not determine the cause of the failure. The contact stated that once the failure code was erased, the failure went away. The contact also stated that this was the sixth time the vehicle was brought to the dealer for the same failure since April of 2018. The manufacturer was notified of the failures and provided case number: S171800032. The vehicle was not repaired. The approximate failure mileage was 46,000. Updated 12/20/18
Check engine light popped on with 20,400 miles on 2016 vehicle while driving straight about 40 mph on a city road. Dealership read the code as 'coolant bypass valve stuck'. dirt and debris was found in the connector. Was cleaned and lubricated.
I have a 2016 Ram ecodiesel fully loaded limited 1500 and I have had nothing but problems with it this past year. I have gone to three different dealerships and none of them can fix the vehicle it only has 40K miles on it and is in perfect condition other than now it is overheating and the fan is on constantly. I believe maybe there is a leak in the coolant line" I don't know, the service departments have been useless, I have been to the dealerships with the problem about 10 times. What do I do? it was a very expensive vehicle and I don't think I should have to be going through this. How do I get Ram to respond? who do I contact to file a complaint with them"
The contact owns a 2016 Ram 1500. While driving 70 mph, the service electronic control indicator illuminated and the vehicle would inadvertently decelerate. The contact pulled over to the side of the road, turned off and restarted the engine; however, the failure recurred. The vehicle was taken to a dealer (tate Dodge Chrysler Jeep, 7429 ritchie hwy, glen burnie, md 21061, (410) 690- 3901) where it was diagnosed that the throttle body and ECU/computer needed to be flushed and reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 65,000.
While driving the truck at night the lights flicker almost like as if you were flashing your lights at someone in front of you, this truck has been to dealership a total of 16 times for this reason. First they told me it was the way Dodge built my truck and that it was normal, then next time we took it in they told me that it was my toll tag, I questioned ok which is it Dodge made my truck this way or my toll tag, we got no response. Now they just put my shop in the bay and leave it and do nothing to it for a couple of days then call me and tell me it's ready, yea been caught on camera buddies, see how warranty likes those videos, Y'all charging warranty for the work but your caught on camera doing absolutely nothing to my truck. Good luck
The contact owns a 2016 Ram 1500. When the contact started the vehicle, the fuel gauge went to empty and the fuel sensor and engine warning indicators flashed. The dealer (don jackson Chrysler Dodge Jeep Ram, 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) was notified. The contact made several calls, but was unable to schedule a diagnostic appointment with the dealer. The manufacturer was notified. The approximate failure mileage was 50,550.
The truck was put into park with the key in the ignition and the engine running. It was parked in a restaurant parking lot. Then around five minutes later, it went into reverse and began rolling backwards. It seemed to accelerate. I had to jump in and slam on the brake to stop it. I do not know how this could occur, but have recently learned of recalls for similar situation with the truck in the parked position, but going into gear. Our VIN was not recalled. There were witnesses to this event.
I had a sudden loss of power and an abrupt deceleration while driving out of my development. The service electronic throttle control and check engine lights appeared on the dash. This happened on May 17, 2017 and some of the vehicles ecodiesel fuel injectors were replaced. 2000 miles later almost the same exact thing happened on July 14, 2017. Currently additional injectors are being replaced. I am thankful neither time was while driving at highway speeds on a busy road.
Truck proceeding at about 30-35 miles per hr. On a main city street when a car traveled directly in front of it due to its failure to stop at a stop sign on a side street. Front of truck crashed into car. Extensive damage to front of truck resulted. Questioning why no deployment of air bag in this head- on crash. Truck's driver hit steering wheel with forehead and was knocked unconscious for a brief period of time. Neck and hip injuries were likewise sustained. Driver of truck was ambulanced to nearby hospital for tests and observation. Driver of truck was wearing seatbelt at time of collision. Police report not yet available. Accident occurred 4/3/17 in the evening.
My son was driving South on I-15 towards san diego at 65mph in the travel lane (2nd left most lane) when his new truck suddenly and without warning completely shut itself off. The main screen on the dash prompted to shift into park (the truck was traveling at 65 mph at the time) to restart the truck. He was unable to pull over to the left due to the hov lane being very busy - he traversed three lanes of traffic to the right in a vehicle without power, or steering assist, and an inoperable electrical system. The blinker column switch did not activate the indicator lights. He was able to activate the emergency hazard flasher lights to show his emergent need to stop on the right shoulder. He stopped the truck near exit 31 on I-15 South. He was able to shift the truck into park and restart the truck. He was forced to continue driving the truck to nas North island san diego because he was on the flight schedule for a annual flight evaluation pre- deployment. The vehicle failure could easily have resulted in a fatality if another driver, less able to handle unforeseen dangerous mechanical failures, could have panicked in crowded California traffic. My son states that he has lost confidence in the vehicle, moreover that it is dangerous to the vehicle occupants and individuals who might be involved in a crashed caused by the sudden failure of the vehicle systems.
The contact owns a 2016 Ram 1500. While driving under 35 mph, the vehicle went into limp mode intermittently. The failures occurred between 500 to 1,000 miles apart without warning. The vehicle was taken to a dealer several times, but no failures were found. The manufacturer was notified. The approximate failure mileage was 4,000.
A D V E R T I S E M E N T S
- Rogersville, MO, USA