This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am printing this correction in regards to previous information I reported claim #10994989.I reported when ignition button was pushed was incorrect, should have read, when ignition key was turned.
Two times in the last month when we entered the noted vehicle the dash lights came on as expected but when the ignition button was pushed to start the vehicle dash became totally black an the vehicle would not start like there was no electric power, after about a minute all dash lights came on again and the vehicle was able to be started. Immediately after the first time I took it to a dealer and was informed they could not find the real problem, I am taking it to a different dealer tomorrow for the same situation.
The transmission shift knob has failed to keep vehicle in park on at least two occasions. In addition, it is placed too close to the A/C fan control knob. On the first occasion, I placed the vehicle in park from drive, and as I removed my foot from the brake after it was in park, the transmission moved back to drive. Luckily, my foot was still hovering over the brake and I was able to stop the truck. On the second occasion, as I was placing the transmission into park from drive, I placed it into park, heard the transmission disengage, and simultaneously removed my foot from the brake. Again, it jumped back into drive, but my foot was still on the brake and I was able to stop the vehicle. One thing to add concerning the placement as too close to the A/C fan control, I actually reached over as turning to open my door and turned the A/C fan to the left (off) which is the same direction as placing the transmission into park from drive. It didn't feel right and I looked and realized I was controlling the A/C.
My son was driving South on I-15 towards san diego at 65mph in the travel lane (2nd left most lane) when his new truck suddenly and without warning completely shut itself off. The main screen on the dash prompted to shift into park (the truck was traveling at 65 mph at the time) to restart the truck. He was unable to pull over to the left due to the hov lane being very busy - he traversed three lanes of traffic to the right in a vehicle without power, or steering assist, and an inoperable electrical system. The blinker column switch did not activate the indicator lights. He was able to activate the emergency hazard flasher lights to show his emergent need to stop on the right shoulder. He stopped the truck near exit 31 on I-15 South. He was able to shift the truck into park and restart the truck. He was forced to continue driving the truck to nas North island san diego because he was on the flight schedule for a annual flight evaluation pre- deployment. The vehicle failure could easily have resulted in a fatality if another driver, less able to handle unforeseen dangerous mechanical failures, could have panicked in crowded California traffic. My son states that he has lost confidence in the vehicle, moreover that it is dangerous to the vehicle occupants and individuals who might be involved in a crashed caused by the sudden failure of the vehicle systems.
My truck rolled back about 6 ft in my drive way while it was parked about 20 minutes after getting out the truck. I moved the truck back and about 20 minutes later it rolled back 4 ft. I then moved it again and put the parking break on with no movement my driveway has a small incline around 3-4%.
The contact owns a 2016 Ram 1500. While driving under 35 mph, the vehicle went into limp mode intermittently. The failures occurred between 500 to 1,000 miles apart without warning. The vehicle was taken to a dealer several times, but no failures were found. The manufacturer was notified. The approximate failure mileage was 4,000.
The contact owns a 2016 Dodge Ram 1500. While driving various speeds, the headlights inadvertently turned off without warning. The vehicle was taken to the dealer where it was diagnosed, but no failures were found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 200. Updated 02/07/2017 consumer stated had flickering light issues. Updated 7/11/18
The contact owns a 2016 Ram 1500. While parked outside the house, the vehicle caught fire. The fire department extinguished the flames. A report was not filed. The vehicle had not yet been towed to the junk yard. The manufacturer was notified and a claim was filed. The failure mileage was unknown. Updated 01/26/2017 consumer stated fire started in the engine compartment because that's the only place the fire was when we first noticed it. Updated 7/10/18
When driving at night the headlights flicker. Does it in low beam and high beam. Has done it with ac on and off. Has done this with heat on and off. I am concerned that with the issue the headlights will go completely out while driving. This can cause a life and death issue. It does it at highway speeds as well as city speed. I noticed this when the vehicle had 751 miles on it.
The contact owns a 2016 Ram 1500. While driving 60 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to produce a fault code. The contact stated that the vehicle was repurchased by the manufacturer, but the failure occurred three times in the replacement vehicle. The vehicle was not repaired. The approximate failure mileage was 115.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/2015 as a part of an eight vehicle fleet. On 8/18/2016, the vehicle operator reported that the engine would not crank and needed jumper cables to start. The vehicle was brought to mid county Chrysler for repairs. The mechanics diagnosed a failed battery and replaced it. The vehicle was released to us on 8/26/2016. While this is the only incident on record for this vehicle, it is important to note that our fleet consists solely of Ram 1500S, with seven of them being 2016 models and one 2015 model. Battery and electrical system failures have been pervasive throughout our entire fleet.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/2015 as part of an eight vehicle fleet. On 8/18/2016, the vehicle operator reported that the engine would not start and the vehicle was brought to the mid county dealership for repairs. Mechanics tested the vehicle and found that the battery was dead and replaced it. The vehicle was released to us on 8/26/2016. While this is the only incident on record for this vehicle, it is important to note that our fleet consists entirely of Ram 1500, with seven being the 2016 model and one 2015 model. Battery and electric failure has been pervasive throughout our entire fleet.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/15 as part of an eight vehicle fleet. On 8/22/2016, the vehicle operator found that the battery was malfunctioning. Additionally, the transmission was slipping from 1st to 2nd. The vehicle was towed to the mid county dealership for repairs. Mechanics found that the battery had failed and replaced it. The mechanics also found defects in the transmission system, but were unable to repair it. The mechanics then proceeded to replace the entire transmission system. The vehicle was released to us on 9/7/2016. While this is a single incident for this vehicle, it is important to note that our fleet consists entirely of Ram 1500, with seven being 2016 models and one 2015 model. Battery failure and transmission failure has been pervasive throughout our entire fleet.
Our company leased this vehicle from bayside Chrysler Jeep Dodge on 4/22/2016 as part of an eight vehicle fleet. On 6/24/2016, the vehicle operator was not able to start the vehicle and it was towed to the bayside dealership. Mechanics noted that they were able to jump start the vehicle with jumper cables, but malfunction lights came on and the instrument panel started dimming. The mechanics replaced the battery and released the vehicle to us the same day. On 8/4/2016, the engine once again failed to start. The vehicle was again towed to the bayside dealership, where mechanics again found internal failure and once again replaced the battery. The vehicle was released to us on 8/5/2016. On 9/13/2016, the vehicle once again failed to start and was towed to the bayside dealership. Mechanics found that the battery was dead and the instrument panel was malfunctioning. The battery was again replaced and a road test was performed. The vehicle was released to us on 9/20/2016.
Our company leased this vehicle from bayside Chrysler Jeep Dodge on 4/21/2016 as part of an eight vehicle fleet. On 6/30/2016, the vehicle operator reported that the engine would not start. The vehicle was towed to the bayside dealership. The mechanics determined that the battery failed and replaced it. The vehicle was released to us on 7/1/2016. On 8/2/2016, the vehicle once again failed to start and warning lights were engaged on the indicator panel. The vehicle was again towed to the bayside dealership. Mechanics found that the battery had failed and replaced it. The vehicle was released to us on 8/5/2016. On 10/1/2016, the vehicle failed to start for a third time. The vehicle was towed to the bayside dealership. Mechanics found that the battery failed to hold a charge. The battery was once again replaced. The vehicle was released to us on 10/3/2016.
Purchased vehicle April 15, 2016. Since this time when shifting from reverse to drive or park to drive transmissions shudders or slips before moving forward. This now also occurs in when shifting to reverse.on several occasions have shifted from park to drive. Transmission will not engage and indicator light on gear selector switch flashes. Have video. Have to replace to park and turn off vehicle and restart to engage transmission. I have had the climate control switch settings on its own. From air conditioning to heat. I have had the speedometer screen start flashing at me while operating on the highway speed that forward or rear park assist is not available. Electric side view mirrors have folded in on their own while operating at highway speeds. On two occasions while in park and running the vehicle has shifted into reverse. All incidents have been witnessed by independent witnesses. The service manager at the dealership has witnessed some of these incidents. Fca is aware of the problem and can't seem to fix. These are all ongoing issues.
The contact owns a 2016 Ram 1500. While driving approximately 50 mph and towing a camper, the brake controller computer failed and the brakes detached warning indicator illuminated. The headlights were turned on and the automatic braking system engaged without warning. The vehicle was taken to a dealer where it was diagnosed that the brake controller computer failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
The ignition switch is in a position where it can be bumped by the drivers knee. I was driving the truck, bumped the key fob with my knee, and the truck died. I was traveling at highway speed at night, and the truck completely shut off. This is a significant problem.
- Indianapolis, IN, USA
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- Albany, OR, USA