This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the truck at night the lights flicker almost like as if you were flashing your lights at someone in front of you, this truck has been to dealership a total of 16 times for this reason. First they told me it was the way Dodge built my truck and that it was normal, then next time we took it in they told me that it was my toll tag, I questioned ok which is it Dodge made my truck this way or my toll tag, we got no response. Now they just put my shop in the bay and leave it and do nothing to it for a couple of days then call me and tell me it's ready, yea been caught on camera buddies, see how warranty likes those videos, Y'all charging warranty for the work but your caught on camera doing absolutely nothing to my truck. Good luck
Multiple times now my vehicle has been unable to start. After jumping the vehicle, it will stay running. I have taken it to the dealership and left it there for 3 days. (palmen motors kenosha, wi) there were unable to diagnose the problem. In the process, they charged the battery. Within a few weeks, the battery was back dead and the vehicle needs to be jumped to start. The dealership is unable to identify the problem and I have an inoperable vehicle. It is still under warranty. (30,000 miles)
Placed vehicle in park as it sat in parking space beside the garage, with drivers side door close to exterior wall. Vehicle was running at the time. I was exiting vehical when it began to move forward. Resulting in my right leg being trapped within the door as the truck door hit the wall of the garage. I was then dragged and crushed between the vehicle and exterior wall of garage, until my body cleared the end of the garage and I was released. Upon inspecting the vehicle I found the transmission was in drive instead of park where I had left it.
The oem trailer brake controller does not provide enough braking power to a towed trailer. The towed single axle travel trailer weighs just under 4,000lbs fully loaded. All gain and trailer type settings on the controller produce the same level of braking to the trailer at any speed from idle to 25-30mph or faster when using the manual brake lever on the controller. Factory owner's manual describes the process for setting the gain is to move the manual brake lever to full braking so the wheels on the towed trailer lock up at 25mph and then reduce the gain until just before trailer wheels lock up. Ram dealership says that the controller will not lock up the trailer wheels with the manual brake lever because the computer reads the speed of the truck, and if full braking isn't needed, it won't apply it. This is in direct contradiction with the information in the owner's manual. The oem brake controller is not working properly, and this is a huge safety issue because the trailer brakes are not getting the proper amount of power to safely stop the vehicle while towing. The controller will barely send enough braking power to slow and stop the vehicle at idle rolling speeds of 5-10mph. After searching online forums, numerous people are having the same issues with their Ram manufactured in model year ranges from 2010 to 2016.
Receiving error message and chime warning 'key in ignition' when ignition is in the off position in the key complete removed. Took vehicle to the dealership, service department could not find any fault codes nor replicate the problem. They re-flashed the cpu to correct another problem with this vehicle; however it did not correct the problem. The problem first happen at ~5,000 miles. I captured problem via photo to take to the dealership. As of today the problem still occurs.
- Palm Coast, FL, USA
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We have the knob shifter and when he stopped he put it in park (left engine running) he walked behind truck and into store and picked out what he needed and then while he was paying the teller noticed his trucked started moving in reverse so my son ran out to get in truck to stop it but was to late it his a pole which and shattered the window of gas station, I reported it to fca and they inspected it and said no problem but I have video and witness that states it was a couple minutes before it started moving. I have called Mr. Kon (fca) 586-274-8162 but he has not returned any of my call which leads me to believe they are hiding something. I did do some research and noticed this is a problem
I am printing this correction in regards to previous information I reported claim #10994989.I reported when ignition button was pushed was incorrect, should have read, when ignition key was turned.
Two times in the last month when we entered the noted vehicle the dash lights came on as expected but when the ignition button was pushed to start the vehicle dash became totally black an the vehicle would not start like there was no electric power, after about a minute all dash lights came on again and the vehicle was able to be started. Immediately after the first time I took it to a dealer and was informed they could not find the real problem, I am taking it to a different dealer tomorrow for the same situation.
The transmission shift knob has failed to keep vehicle in park on at least two occasions. In addition, it is placed too close to the A/C fan control knob. On the first occasion, I placed the vehicle in park from drive, and as I removed my foot from the brake after it was in park, the transmission moved back to drive. Luckily, my foot was still hovering over the brake and I was able to stop the truck. On the second occasion, as I was placing the transmission into park from drive, I placed it into park, heard the transmission disengage, and simultaneously removed my foot from the brake. Again, it jumped back into drive, but my foot was still on the brake and I was able to stop the vehicle. One thing to add concerning the placement as too close to the A/C fan control, I actually reached over as turning to open my door and turned the A/C fan to the left (off) which is the same direction as placing the transmission into park from drive. It didn't feel right and I looked and realized I was controlling the A/C.
My son was driving South on I-15 towards san diego at 65mph in the travel lane (2nd left most lane) when his new truck suddenly and without warning completely shut itself off. The main screen on the dash prompted to shift into park (the truck was traveling at 65 mph at the time) to restart the truck. He was unable to pull over to the left due to the hov lane being very busy - he traversed three lanes of traffic to the right in a vehicle without power, or steering assist, and an inoperable electrical system. The blinker column switch did not activate the indicator lights. He was able to activate the emergency hazard flasher lights to show his emergent need to stop on the right shoulder. He stopped the truck near exit 31 on I-15 South. He was able to shift the truck into park and restart the truck. He was forced to continue driving the truck to nas North island san diego because he was on the flight schedule for a annual flight evaluation pre- deployment. The vehicle failure could easily have resulted in a fatality if another driver, less able to handle unforeseen dangerous mechanical failures, could have panicked in crowded California traffic. My son states that he has lost confidence in the vehicle, moreover that it is dangerous to the vehicle occupants and individuals who might be involved in a crashed caused by the sudden failure of the vehicle systems.
My truck rolled back about 6 ft in my drive way while it was parked about 20 minutes after getting out the truck. I moved the truck back and about 20 minutes later it rolled back 4 ft. I then moved it again and put the parking break on with no movement my driveway has a small incline around 3-4%.
The contact owns a 2016 Ram 1500. While driving under 35 mph, the vehicle went into limp mode intermittently. The failures occurred between 500 to 1,000 miles apart without warning. The vehicle was taken to a dealer several times, but no failures were found. The manufacturer was notified. The approximate failure mileage was 4,000.
The contact owns a 2016 Dodge Ram 1500. While driving various speeds, the headlights inadvertently turned off without warning. The vehicle was taken to the dealer where it was diagnosed, but no failures were found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 200. Updated 02/07/2017 consumer stated had flickering light issues. Updated 7/11/18
The contact owns a 2016 Ram 1500. While parked outside the house, the vehicle caught fire. The fire department extinguished the flames. A report was not filed. The vehicle had not yet been towed to the junk yard. The manufacturer was notified and a claim was filed. The failure mileage was unknown. Updated 01/26/2017 consumer stated fire started in the engine compartment because that's the only place the fire was when we first noticed it. Updated 7/10/18
When driving at night the headlights flicker. Does it in low beam and high beam. Has done it with ac on and off. Has done this with heat on and off. I am concerned that with the issue the headlights will go completely out while driving. This can cause a life and death issue. It does it at highway speeds as well as city speed. I noticed this when the vehicle had 751 miles on it.
The contact owns a 2016 Ram 1500. While driving 60 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to produce a fault code. The contact stated that the vehicle was repurchased by the manufacturer, but the failure occurred three times in the replacement vehicle. The vehicle was not repaired. The approximate failure mileage was 115.
Our company leased this vehicle from mid county Chrysler Dodge Jeep Ram on 12/16/2015 as a part of an eight vehicle fleet. On 8/18/2016, the vehicle operator reported that the engine would not crank and needed jumper cables to start. The vehicle was brought to mid county Chrysler for repairs. The mechanics diagnosed a failed battery and replaced it. The vehicle was released to us on 8/26/2016. While this is the only incident on record for this vehicle, it is important to note that our fleet consists solely of Ram 1500S, with seven of them being 2016 models and one 2015 model. Battery and electrical system failures have been pervasive throughout our entire fleet.
A D V E R T I S E M E N T S
- Lewisville, TX, USA