This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After a recall to update emissions software, the truck experiences unpredictable and inconsistent throttle response. This happens about once per week, when the engine is at full operating temp. The accelerator pedal is pressed, but the engine does not accelerate for 4 seconds. This results in the truck creeping out into traffic but not accelerating as desired. I am not comfortable with my wife and kids in this truck because of this issue. I contacted my local fca dealership. They scanned for trouble codes, but found nothing. They said they would look into the issue, but I have not heard back about this.
After an emissions update was made to my vehicle without my permission on June 4, 2019, the throttle is unresponsive, the diesel exhaust regenertion system no longer functions and my fue economy has dropped over 10 mpg. It is out-of-service and undriveable. It has been at the dealership 4 times over the last 4 months, and has been there since August 1, 2019. I am being told there is no fix.
Transmission shifts very abruptly, sometimes violently, while driving. There is also a jolt when coming to a complete stop, during the transmission shift from 2nd to 1st gear.
Epa mandated aem was performed in may of 2019. Since that time my truck has had dangerously slow throttle response. You can count to 5 after pressing the accelerator before the truck starts moving at an acceptable speed for pulling out into traffic. When the truck finally responds it snaps my neck back.
1. on 9/20 I received from fca dealer the recall update agreed to upon settlement with the epa. 2. while driving on 9/21 I was at a stop and needed to changed lanes. 3. when I depressed the accelerator the engine stalled and barely moved the vehicle for a couple of seconds before picking up and moving normally. 4. had another vehicle been on coming it could have created a potentially serious accident on a major road at a major intersection. 5. I hereby exert that the "fix" for the emissions by fca is now creating dangerous driving conditions for "owners" who have received this this recall "fix" 6. additionally it appears fuel mileage is also dropping about 5%-10% 7. researching on the internet I am finding that this is a common problem. 8. sometimes the cruise control functions sometimes it does not, I have repeatedly taken the vehicle in for this complaint but they say they cannot find any issue. 9. I would suggest that nhsta get vehicles before and after the "fix" and do substantial testing, as it is not 100% of the time and issue and may be hard to replicate. 10. overall performance of the vehicle seems to be affected - lower performance and less torque 11.if fuel mileage is down and performance is down I would suspect that emissions may actually be worse than prior to the "fix" being implemented.
- Appling, GA, USA
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Since an emissions recall my truck has had a dangerous amount of dead pedal lag when. First starting to drive. The first 5-10 minutes of every drive create a dangerous situation where I am consistently worried about causing an accident because my truck does not operate like a normal vehicle, or as it did before the recall happened.
I own a 2016 ecodiesel Ram 1500, and ever since I completed the required software update on my vehicle due to the class action lawsuit I have noticed a drastic decrease in the amount of acceleration my vehicle has under conditions where the vehicle is not fully warmed up and occasionally under normal driving conditions as well. There are times the vehicle will take 3 to 5 entire seconds to finally start accelerating and when trying to merge into heavy traffic or at intersections this is extremely dangerous! I need to be able to trust the my vehicle will respond in the manner I need it to while traveling highway and local. I become a hazard to other drives as well as to myself and my occupants. The ecodiesel owners community was promised that this software update would not impede fuel economy, engine performance, engine noise, and many other things, yet myself and what appears to be many others are suffering from what can only be classified as a ticking time bomb. When one or multiple lives are lost, will it then be a large enough issue to correct? I cant fear every single intersection and curved road I come across because I am afraid that my engine will respond sluggish and delayed. This is an issue that fca needs to address and quickly!
I own a 2016 ecodiesel Ram 1500, and ever since I completed the required engine software update mandated by fca due to the class action lawsuit, I have noticed a significant delay in acceleration during conditions where the engine is not fully warmed up and sometime at normal conditions when the vehicle is pulling from a stop through an intersection. These delays can be as long as 3 to 5 seconds!! this posses a huge risk to the drive, his occupants, and other drivers as well. The eco diesel community was promised that this software update would not impede fuel economy, engine performance, engine noise, and many other things as well. Yet here we are my self and many others having to think twice every time we pull through an intersection, or a drive way, or turn on a curved road where the oncoming traffic is impossible to see, hoping that this is not the time we are impaled by on coming traffic due to the lack of engine performance of our own vehicle. This is an issue fca needs to get out in front of before human life is lost. Its not a matter of if but a matter of when, this issue needs to be addressed and its needs to be done quickly!!
After recall for the diesel engine emissions class action lawsuit, the truck is very sluggish when cold, sometimes takings 3-5 seconds to respond to throttle input. Fuel economy reduced. Truck feels lazy until it warms up completely. Even then, it isn't as responsive as it was before the software flash.
Ram with ecodiesel engine after approved emissions modification due to epa settlement. When engine is not fully warmed up there is excessive (3-5 seconds) delay in throttle response. This is an extremely dangerous condittion at any intersection. When applying throttle to enter an intersection after stopping, the vehicle slowly moves forward into the intersection with no throttle response for 3-5 seconds creating a collision hazard to occupants as well as other vehicles
After having the VO8 aem done to my truck, the performance has dropped. The lack of acceleration when pulling out into traffic is scary at times. If you even so much as roll a stop the truck seems to be stuck in 3rd gear and very slow to accelerate. Fuel consumption is greater causing a drop in mpg both with normal driving and gets worse than before the update while towing.
I own a 2016 Ram 1500 eco diesel. I recently got a recall (V08 I believe) that greatly effected the throttle response and fuel mileage on my truck. I love on a bend on a state highway and it has become very dangerous for me to pull out of my driveway. When I press the throttle there is a good 5 second delay before the truck accelerates. This is a known problem as fca has notified dealers that they are aware of the issue. I know this because I took my truck back to the dealer to address these issues and that is the response they gave me. When I purchased this truck there were no acceleration issues and the fuel mileage was 4-5mpg greater before this computer update. Please facilitate a fix for this before I get hit leaving my house or turning onto any street.
V08 recall flash has made my truck more dangerous to drive. There is an extreme amount of lag from the engine and turbo while trying to accelerate. I am the second owner, bought on 7/24/19 and the truck has been in the shop twice already!
The contact owns a 2016 Ram 1500. The contact stated that the vehicle lost a few miles per gallon and hesitated before accelerating. There were no leaks present or warnings. The contact stated that the failures recurred as the contact attempted to enter the highway. The vehicle was taken to elk grove Dodge Chrysler Jeep Ram (916-513-4234, located at 8575 laguna grove dr, elk grove, ca 95757) where the technicians test drove the vehicle, but were unable to determine the cause of the failure. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The dealer recommended an installation of a data collection software. The contact stated that he was not instructed on how the data collector worked and declined the installation. The failure recurred and the vehicle was not repaired. The failure mileage was approximately 63,000.
Driving home from work 22 August 2019, an 8 mile drive. I went to accelerate to reach posted speed limit after turning off of a side street onto main road. I had no forward momentum when I depressed the accelerator pedal. I attempted several times to manually shift gears thinking it was a transmission issue. The engine would rev up to RPM but still barely any forward momentum. I was losing speed quickly. Something grabbed my attention, not sure if I heard something out of the ordinary but I happened to look out my review and side mirrors and notice a huge plume of smoke exiting my vehicle. At about that same moment, I noticed a low oil pressure light from the instrument cluster. I immediately pulled into a driveway and shut the vehicle off. Once the vehicle was off, I still noticed a large amount of white smoke billowing from under the hood and front wheel wells. At first I thought it to be a coolant hose rupture due to the color of the smoke/steam. I immediately jumped out and opened the hood thinking it was a coolant issue. Right away I noticed a flame at the rear of the engine. I had no access to water where I was located and my only option was to blow it out. It worked for me but probably only because I had got to the fire before it was able to spread too quick. Fire/rescue was dispatched, removed engine cover and noticed smoldering plastic/wire harness and doused with 4-5 cups of water until all traces of fire were gone. Tow truck delivered vehicle to dealership approx 10 miles from where vehicle was disabled.
This vehicle is a death trap, I purchased it certified used from a Ram dealer with 30K on it. It runs and drives fine but when it is cold and out of the blue it has complete dead pedal. The truck will not accelerate, it has almost no throttle response and it not safe to drive until its warm I have almost been hit several times, even a slow under powered moped would scoot faster than this truck when its not up to operating temp. This has all taken place after the emissions update done to the truck before predelivery. I had no idea it was going to drive like this I have banned family and friends from driving it. The dealership says it drives as it should "post update" the lack of pedal response is going to get someone killed. There are no engine codes, dealer says its fine and has an perfect maintenance history. Today it was a bit cooler outside than it has been in recent months, knowing the trucks characteristics I used remote start to warm it up. It ran for about 5 minutes before I left, I drove down about a 1000ft private road to a 4 lane divided highway that I pull out onto several times a day and have been for two decades. No cars were coming except a white Mazda about two firelanes away from me so more than enough room, I could have walked across the road. I pressed the pedal and thh truck fell on its face and topped out at 10 mph until I made it to the center median to complete my left turn. The vehicle has to move into the right lane to avoid hitting me, they were being abundantly cautious but this is not how a vehicle should respond to throttle input during warm up or not. It is a diesel and I have been driving them my whole life, I know their cold behavior and this vehicle is broken. Fca says its normal.
The contact owns a 2016 Ram 1500. The contact stated that the vehicle's turbo engine lagged and caused the vehicle to stall without warning. Afterwards, the vehicle abruptly jerked forward. The contact drove to waxahachie Chrysler Dodge Jeep Ram (2405 N, I-35E, waxahachie, tx 75167, 972-694-6216), but no failure was found. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 92,000.
A D V E R T I S E M E N T S
- Garland, TX, USA