This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service Electronic braking system. ABS dashboard light illuminated. Traction control symbol illuminated. Dashboard brakelight illuminated. Faulty ABS control module diagnosted by independent repair center.
Abs brake light is on and cruise won-??t work with brake light on told by dealer ABS MODULE HAS FAILED manufacturer has no idea when parts will be available This needs to be a recall don-??t know if abs brakes will ever work
The vehicle has a faulty ABS module, which has resulted in my truck losing traction on dry roads and wet roads, however the -??wet-?? roads are a result of a minimal sprinkle. The vehicle is beyond a vital component of my ability to make a living, i work in construction and have to be able to safely move equipment and supplies to sites; as of right now I am unable to drive the vehicle. The faulty ABS module caused my brakes to lock while pulling out of a park space with a slight incline in my place of employment, resulting in the sliding backwards towards a company vehicle and to avoid hitting it I moved the steering wheel to collide with a brick wall. The brakes and rotors were replaced a few months earlier this year as well as the truck being serviced regularly, however, the truck has continued to have parts fail throughout this year. From the starter to the fuel injection system, pump, gaskets between the engine and fuel intake, and now the vehicle is literally completely unsafe to drive and operate on the road! The traction control regulator is apart of the ABS system control module! I have looked everywhere (Firestone, DARCARS, Ect.) to find a replacement part and have been told that there are none available until sometime in March of 2024! There are no other options for me to reach out to. The vehicle can be inspected if requested, the issue appeared 3-4 weeks ago before being brought into the firestone shop before being serviced for faulty gaskets and fuel injection issues. The vehicle is under 100,000 miles, and I purchased it with just over 43,000 miles. I am in the process of contacting my insurance company and collecting the various service charges from different repair shops resulting in the inability to get the part.
The Anti-Lock Brake System Control Module as well as the Hydraulic Control Unit associated with the ABS Control Module. The left front Caliper locked up while driving. My safety and the safety of the passengers in my vehicle were at risk, as well as the other vehicles nearby. The vehicle has been inspected and diagnosed by an independent service center, Aaron's Auto Repair and Tire, 2623 Knight Avenue Waycross, Ga, 912-387-0503. The part is showing as being on national back order, so it was unable to be fixed. This is the only vehicle I have available to commute to work. There were no warning lamps prior to the incident, however, the warming lamp came on almost simultaneously.
Brake light stays on all the time & ESC stays on all the time. Antilock brake light stays on all the time. Took it to jack powell Dodge in escondido ca and they said module & manifold was bad but that in was under engineering review & is unavailable now. They will call when they can get it but in the mean time the truck is good to drive.
- Valley Center, CA, USA
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Same issue as NHTSA is investigating on RAM 2500 is occuring on RAM1500 frequently. ABS computer failure. Warning lights on for ABS, ESC and parking brake. My RAM dealer found defective ABS computer and told me its on back order. My issue popped up in August and apparantly back order is until at least/earliest March of 2024. This is based on multiple comments found on internet from others with same issue. If comments are true, backorder is not for procuring parts but for engineering to advise a solution. Clearly RAM is aware of the issue yet has not issued a recall or offered any solution. According to nhtsa own site there are multiple reports of this type failure on RAM 1500s. Also here is another link to a site where people list there complaints with many related to same symptoms: [XXX] While this has not caused an accident or issue, No one can answer how safe is it driving a vehicle with these lights on and confirmed computer issue -by dealer. Should everyone with this issue just not drive vehicle for months on end" Apparantly that is what RAM is hoping for or crossing fingers and hoping crashes/liabilities are minimal" Please step in and drive RAM to issue a recall and push them to expediate a fix. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The ABS and traction control lights come on and off intermittently. When on the cruise control also doesn't work. No traction control or Automatic braking control. Seems to be a common problem with RAM 4x4 trucks.
The ABS light, break light and traction. Control due to either a faulty abs modul or tip computer. Dealers unable to replace until MAY 2024. Concern is the abs breaking and traction control for safe driving. From what I have read this is a common problem that needs to been corrected.
My truck has an abs light warning that came on. When I went to start vehicle the shifter knob (electronic) says it needs service. Cannot drive vehicle. Have towed vehicle to 3 different garages and all say the ABS module needs to be replaced. This part 68295368AC is not available new in the United States. Apparently the part is being redesigned and will be released in April of 2024. The dealership said I could find a used or refurbished one but would not be warrantied if installed. I have been through every junkyard that has a website and every parts supplier. No used part available. I have a truck I cannot drive and the dealership does not provide a loaner and basically said it's my problem. How can a major motor vehicle manufacturer be able to not support it's own product. The truck is a 2016 and I understood the manufacturer had to provide products for 10 years after date of manufacture.
The ABS module failed on my truck and was replaced using an OEM part. The newly installed module worked for a few months, but failed. Upon failure the speed control failed, the ABS light came on and the truck was stuck in the middle of the street where I tried to restart the vehicle. The truck wouldn't shift into drive or neutral to be moved. The truck was unable to be moved and it took multiple restarts to get it able to be driven again. I have tried to get a new part for repair from Dodge (Ram) and they informed me the part is not being sold due to an engineering review being completed by the company that was going through March of 2024. The truck is far too dangerous and unpredictable to drive in this state and there is no way to repair the issue. What recourse is there to have an operational vehicle for use? This alone tells me Dodge knows there is a problem and they are unwilling to do anything about it in the immediate future. This repair is $1,000 to $2,000 every time it is completed.
Two years ago I experienced the warning lights coming on my dash with the ABS, Brakes and one other one I can't remember. The truck locked up and I had to have it towed and the two driver had trouble getting it loaded. The repair shop replaced the ABS module & hydraulic assembly with a rebuilt part. Two weeks ago, the same brake failure happened with the locking up and the lights. I've been told by the dealer and repair shop that the ABS module is on a national backorder due to waiting on the engineering review to be complete with no estimated time to release a new part. All the dealers and repair shop have said I should not drive it. I learned two years ago that this is a very wide spread issue with this model and there's been no recall issued. The fact that the brakes can lock up while driving is the utmost form of safety issue. I am now without a vehicle and Dodge will not provide any type of support to help with a rental care. The ABS module has a design defect and is known by Dodge to be defective. The part # is 68295368AC.
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
ABS, BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
The contact owns a 2016 Ram 1500. The contact stated while approaching a traffic light and depressing the brake pedal, the vehicle independently accelerated. The contact stated no warning light was illuminated. The contact continued to depress the brake pedal to the floor and turned off the vehicle and the vehicle stopped. The contact restarted the vehicle, and the engine was still revving at full throttle. The contact turned off the vehicle for a second time. The vehicle was not drivable. The contact towed the vehicle to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 164,000.
At about 75,000 miles, the BRAKE, ABS and Traction Control lights on my dash came on intermittently. Shortly thereafter, they said on indefinitely. I have had diagnostics run and the shop confirmed that the Hydraulic Control Unit (HCU) and/or ABS Control Module has failed. I was told by the Dodge dealership that this is a known issue with Ram trucks of this generation and they have replaced countless HCUs/ABS Control Modules. These failures cause the ABS system to no longer function. It also disables cruise control. I understand NHTSA has already opened an investigation into a similar issue with heavy duty 2017-2018 Ram trucks, but this problem is common among 2016 models AND 1500 (not just the 2500 or 3500). I have encountered innumerable people online with this exact same problem. The dealership wants $2,000 for the repair.
The contact owns a 2016 Ram 1500. The contact was driving at approximately 60 MPH, the contact stated he saw white smoke and thought it was his exhaust and another driver notified that the tire was on fire. The contact stated he had to drive the vehicle into a snow bank to stop the fire. The contact stated the fire started in the wheel compartment. The contact stated the ABS sensor illuminated the instrument panel. The vehicle was towed to the dealer, where the failure was diagnosed as the half shaft being fractured and the wheel bearing breaking. The vehicle was not repaired. The contact received an unknown NHTSA Campaign Number, however, the VIN was not associated with the recall. The manufacturer was notified of the failure. The manufacturer stated that due to the recall remedy not being performed on the vehicle they were not going to repair her vehicle. The failure mileage was approximately 107,000
2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not be liable for the approx $1800+ repair cost. The fact that the ABS Module is not even available is very worrisome at the very least. I have no choice but to drive my truck in this manner hoping I don't get into an accident due to failing brakes!!! I hope someone in your agency takes the time to review and research this issue and make FCA/Chrysler liable for repair of this major safety issue.
Abs module that controls abs, traction control, and few other areas dealing with brakes has become disabled since 11/21. Not sure what is going on but doesn-??t seem to be of any importance to Chrysler and I-??m not sure where else to turn. Seems that a safety issue would be of some kind of importance but apparently once you have driven the vehicle off the lot then it doesn-??t pertain to them any more. Several attempts with the dealership to get repaired and attempted to contact Chrysler to no prevail-??I am no a dealership so I am unable to obtain any information. Asking for assistance in why it-??s so difficult for Chrysler to get parts in 8 months. After contacting dealer they are telling me it is no guarantee to get parts before 8/1/22. Brakes-??vital for safety on highways wouldn-??t you think?
A D V E R T I S E M E N T S
- West Palm Beach, FL, USA