This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2016 RAM 1500. At 50k miles, the ABS light and the brake light came on. The message states -??service ABS braking system-??. -??I went to NAPA to get the code read and they said that I need the ABS Electronic Brake Control Module and the Brake Fluid Pump assembly replaced and that it could be very dangerous to drive my truck and in fact, if I keep driving the truck without it being fixed it was a danger to myself and others. NAPA called to order the parts and they said that it was back ordered by 3 days. The date of was 5/21/2024. They have NO date when they will have the vital parts to make my truck stop in the manner and condition that I bought the truck. I went online to do some research and I found out thousands of people are waiting years to get these parts and for every model and year since approximately 2012. The Dodge RAM people are not making the parts. They say it-??s under -??engineering review-?? or that they are simply backordered, FOR YEARS!!! So let me get this straight, THOUSANDS OF PEOPLE ARE DRIVING THEIR TRUCK ON THE ROAD IN AN UNSAFE CONDITION BECAUSE THE RAM PEOPLE -??REFUSE-?? TO MANUFACTURE THE PARTS. This is what I-??m being told. That my truck, that I paid a lot of money for and incidentally is paid off, doesn-??t have the vital parts in it to make it stop effectively. I wrote to them to find out about the parts. The response that I got was telling me that the parts are no longer under warranty. I didn-??t ask that question I asked when can I get the parts. And they never will answer the question. Why is this not under a number one priority for the safety of individuals and the general public" Why are people allowed to drive their RAM around when every one of the modules is failing in every RAM? I was told by NAPA that the modules are all failing around 50,000 miles. And again, they warned me not to drive my truck. How are we all supposed to get to work"
Vehicle has warning message regarding ABS, Electronic Brake System, and Trailer Brake System, and there is not nothing it can be done because manufacturer does not have part in stock, which restricts vehicle usage due to safety issues. I have tried thru several means to purchase the part without positive results.
My ABS/Brake/Traction alarm is lit up on my 2016 Dodge Ram 1500 Big Horn (99.5k miles) and I was notified that the part is not available from Mopar/Dodge. It has been checked out by Firestone and confirmed by them that the part is not available.
Electronic braking system, traction control system and cruise control are non-operational. This problem affects all vehicles travelling on the road with me. The problem has been confirmed and diagnosed by a dealer. Warning lights on the dashboard are constant, along with "service electronic braking system" on engine start-up. This fault started in November, 2023. The dealership is unable to procure a replacement ABS module. Why is this not a recall issue? This fault prevents the vehicle from passing inspection.
ABS module is not communicating with the vehicle which is a known issue with Ram 1500. No repair parts are available and have not been available from Ram in over a year.
- Jacksonville, FL, USA
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The Antilock Braking System (ABS) warning light illuminated in approx December 2023, and I took it to the dealership. The dealership service center confirmed that the ABS Module is bad, and requires replacement. The component is still under warranty, so the dealership ordered the module. The dealership stated in December that the component is "on backorder, " but should be available by March 2024. It is now April 2024 and I just checked with both the dealership and RAM headquarters, and still no ETA on the part (still on "backorder"). This IS THE BRAKING system! If RAM wanted to do anything about it they could (take parts of a new vehicle, pay more to have one built, etc), but they're doing NOTHING. Again, this isn't AC or the radio... it's brakes, a safety issue. Please help. Thank you.
Abs keeps going in and out due to a faulty abs module control. Thousands of people are having this issue and No parts are being made because they are under engineering review. Meanwhile we are not safe driving with faulty abs modules that the manufacturer is fully aware of.
ABS failure resulted in life-threatening failure of the trailer-brake-system, and associated traction and cruise control November 5th 2023 while towing 7,000 lbs on the Interstate. Local dealership was of no help whatsoever (see attached). This is a widely reported issue on various forums.
Been inspected by the dealer. ABS modules as with many other owners cannot be replaced due to a lack of inventory on a vehicle less than 10 years old. Abs and traction control lights stay on as well as having the brakes locking up during wet conditions. It-??s completely unsafe and too widespread for the company not to have a solution. Much less at the owners dime due to a flawed design.
Loss control while going down the highway, as the traction control is not working, I loss control when the road had a slight hill and curve. It has been a little under a year since my ABS module/control as gone bad. This causes the loss of traction control, ABS braking and other issues. This is a safety concern as the traction control is needed and brakes lock up without the ABS. This is a well-known issue with 2012-2017 Ram's. The main issue is the part is not available to correct the issue which makes this an even more serious safety issue.
ABS and Traction control light is on in the instrument cluster indicating a failure of the anti lock brakes. I took my vehicle to my local Ram dealer and they did a system scan. One of the results was a defective ABS module. I was told by the dealer that a replacement module was not available due to national backorder. They could not give me any date of availability to correct this dangerous failure. I shopped all over for a after market module but was told it was a Ram dealer item only. So I either have to continue to drive my truck without the aid of antilock brakes or try to buy a used module from a scrap yard and see if it will restore my ABS function.
ABS Service light is on. Brake light also comes on periodically. Replacement part is unavailable. I have been to multiple service locations to have the issue resolved. At this point I'm told by the Dodge Dealer Service people that they cannot order the part until March 20....On top of that the part repair is over $3000. This: 1) is a common problem with Dodge RAMS and many others from what I've discovered in my research 2) Is a safety issue that is not being properly addressed and escalated. 3) Should not be a short supply part if it's a safety component 4) Needs immediate attention by Dodge
ABS module, traction control, cruise control not working due to failed ABS module. Yes it can be inspected. RAM dealership saying to drive it. Puts myself, my family, and others at risk due to failed braking. ABS is a safety feature that is required in newer vehicles but isn-??t working. Dealer confirmed and also by 3rd party mechanic. Yes. Abs and traction control lights on. Appeared to fully not work December 2023. Had intermittent problems before starting back in 2019. I cannot afford to drive a rental car for the unforeseen future while Chrysler takes their time to figure out a statement. It isn-??t right for the customers and other drivers to be put at risk for their engineering problems. Now my truck cannot be traded in at the max value due to the ABS module failure so the customer loses money trying to get from under the non safe vehicle. Please help and save peoples lives by making Chrysler own up to their failed engineering.
Has had the "Hemi tick" ever since I bought it new. But didnt seem to effect performance, so I thought.......Time went on and the "tick" became louder and louder even though I got the oil changed religiously, air filters, tires, (2) tune ups, all proper maintenance was performed for the livelihood and longevity of the truck accordingly and have receipts to back up that claim. Now, at about 100,000 miles i had to replace the rear differential and axle of which i noticed was a recall of the same year and same truck but they say according to my vin number there are no recalls.......well, we need to include my truck in some of these because ive already paid out of pocket for the same problem listed in the recall. Also, regarding the active class action "HEMI TICK" lawsuit, low and behold, as i accumulated more miles, it gravitated to a loud tick, and an extreme loss of power when trying to accelerate to get on a highway or pass somebody on the highway, or even just take off from a green light.....it runs higher rpm than normal, the combustion is incorrect for sure, If I needed to hit the gas to get out of the way of danger, chances of success are grim. Twice I was on the highway going 70 and it straight up died, went blank! We were ok, thank God! My miles per gallon has dwindled away lower and lower getting about 8-11 mpg. It overheated this last summer in this condition. Anytime I parked and idled i had to have the hood open to prevent overheating. Took it to a couple auto shops and after replacing the fan clutch twice, the PCM, the throttle body/position sensor, accelerator position sensor, radiator flush, new radiator cap..........we cleared all error codes being we replaced the problems causing it to present a clear operating truck error free..........all except the engine light when turning the key to power on, it blinked 10 times. Took it to dealership who quoted 800 to tear down the engine to get to the lifters and camshaft. $5,250 quote for lawsuit problem.
Vehicle ABS system, brake, and towing problem warning lights are on as well as loss of cruise control. I started noticing my cruise control not functioning properly about a month or two prior to total failure. The local RAM dealer in Live Oak, FL. verified problem and admitted this has been an ongoing issue. Replacement parts are not available with a tentative availability date in March. In my research I have found these estimates of part availability to be hopeful guesses. In the meantime I am not able to tow my travel trailer or utility trailer due to this unsafe condition. My vehicle has approximately 82,000 miles on it and for this to be happening to so many of these similar vehicles is unacceptable and Chrysler be held liable for this issue. I cannot safely take my family on vacation with our travel trailer without having use of the trailer braking system. I cannot sell the vehicle like this nor can I afford to buy another vehicle to replace this RAM 1500. Thank you.
The ABS light and traction control light came on and the cruise control stopped working. Brakes are spongy and require increased peddle pressure to stop. According to dealership the problem is the ABS module. A new ABS module will not be available until May 24.
ABS control module failed. Lose of traction control, cruuse control, and ABS. Dealer confirmed by diagnostic test. Dealer stated the control module has been pulled from market by engineer for design review. Part is unavailable.
ABS control module failure. Chrysler advised they are not producing replacement parts. Have been unavailable for over a year. Advised part may be available in 4 months but no assurance it will be. No aftermarket option not rebuilt parts. Dealer advised to just drive vehicle. Failure has disabled ABS, traction control, stability control, cruise control and electric trailer brakes making vehicle less safe to operate and incapable of towing. Failure occurred while towing travel trailer in rainy, mountainous conditions.
In February 2022 while driving my ABS light came on and stayed illuminated. I pulled over emergently on the freeway worried that my brakes were out. That was not the case, but the light was on and I was not sure if the vehicle could be driven. I got home and called Cutter Pearl City asap and was told that appointments were months away for service/diagnostic (I can only assume that this was due to COVID). I then took it to Capital Auto Repair in Waipio and had them read the code. I was told my ABS module was faulty and needed to be changed, at this point my 2016 truck only had 45000 miles on it and is well cared for-I disappointed but accept that a repair is necessary to drive my car safely. I called back Dodge to discuss my concerns and that I wanted the repair asap for the part. I was then told that the part was on National back order, no other information was available to me but I was again told that repairs were also being booked out a few months even with a diagnostic but that because it was on national back order it was not worth bringing it in at that time. I reached out to Honolulu Autoworks who is known to repair Dodge and Jeep and was told that if the part is on National Back Order he would not be able to get an OEM replacement. We have since placed this problem on the back burner but began having new code stating electronic throttle issues so finally took it into Autoworks-he is unable to repair anything without first repairing ABS issue because it is a "hard" code and per Dodge parts the parts are still on back order under "engineer review until 3/2024". The ABS module is $552 and the pump is recommended to be repaired at the same time is $1545 plus the labor. I am dumbfounded that this is not a recall a tthis point. I have been on forums and there are so many complaints. I have owned Ram/Dodge/Chrysler vehicles all of my adult life. I am questioning buying one in the future and am upset that this repair on a truck with 51000 miles is impossible!
A D V E R T I S E M E N T S
- Saint George, SC, USA