This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck has had an open recall for some time. The dealership (Coon Rapids Chrylser, Coon Rapids, MN) is putting me and my 4 children at risk by not diligently repairing my vehicles and ordering parts properly. I had service appointment scheduled to correct the recall. They only let you schedule the appointment when they receive the parts in stock. They confirmed they had the parts and I was contacted to schedule the repair. When I showed up the day of service, they said they only had one of the parts to replace and had to order another part so I had to reschedule. I rescheduled two days later and I confirmed at that time they had the new parts in stock. My service appointment was again today and I called to confirm they have the parts. They stated that they do not have the parts and they are 10 days away and my appointment needs to be rescheduled again. They keep delaying for some reason and their delay continues to put me at risk.
Had a medical issue and loss of consciousness while heading to work. Was wearing a seatbelt, cruise was set at 57. Vehicle left the road and hit a tree head on. Airbags did not deploy and driver sustained vision loss and development of thoracic fusiform aneurysm from the impact.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of the NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that a recall notice was received confirming that parts were available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distributions disconnect.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Jupiter, FL, USA
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The contact owned a 2015 Ram 1500. The contact stated that while operating the vehicle, her husband experienced a medical emergency causing the vehicle to lose control and crash into a tree. During the incident, the speed at impact was approximately 50 mph. During the crash, the vehicle was destroyed but the driver-side front air bag did not deploy. The husband sustained head trauma, chest trauma, and a lacerated left leg. A police report was taken at the scene. The vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 60,000.
Failed to repair recall, recently received letter in mail stating recalled airbags are in stock and they failed to install them stating that they didn't have the parts and were unable to install them.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2015 Ram 1500. The contact stated that the airbag message had appeared on the instrument panel while starting the vehicle. The contact had taken the vehicle to an independent mechanic where the passenger-??s side curtain airbags were replaced; however, soon after repair, the airbag warning light reappeared. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Received notice august 20, 2021 its been over six months and remedy not yet available. I drive with my wife and grand kids in vehicle. Letter states material being propelled into the vehicle may cause injury to vehicle occupants. Thank you for any help in this matter.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received a notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had also been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received a notification of NHTSA campaign number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ram 1500. The contact received a notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Air suspension failed again while driving. This causes the truck to sit uneven or all the way down to the bump stops. This has been an ongoing issue since fca introduced the system.
[xxx] hit a bull on the road and totaled the vehicle, injuring my granddaughter because air bag did not go off. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Lindstrom, MN, USA