This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 17V302000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. South point Dodge of tusla, Oklahoma was made aware of the recall and stated that they were not ready, and would call the contact when they arrived. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
After direct frontal impact to rear of stationary semi tractor trailor on an interstate in heavy traffic the driver struck steering wheel with seat belt on resulting in moderate injury requiring Transport to emergency room for evaluation but not hospitalization. Speed estimated at about 30 mph. Extensive damage to front end of vehicle. Airbags did not deploy. See pictures.
The contact owns a 2015 Ram 1500. While accelerating from a stop sign at 5 mph, the contact's vehicle collided with the driver side of another vehicle. The contact's vehicle spun around and flipped onto the driver side. The side air bags deployed, but the front driver's side and passenger side air bags failed to deploy. A police report was filed. The contact sustained chest injuries and the front passenger sustained injuries to the ribs, which required medical attention. The injuries to the other driver were unknown.the vehicle was towed to a tow lot and awaiting inspection. The manufacturer was notified of the failure. The failure mileage was 24,000.
Takata recall I purchased my truck in July 2015 from lithia Chrysler Jeep Dodge Ram of wasilla, Alaska. When purchasing my truck the dealership knew that I needed to have the vehicle barged out to my location - I live in rural Alaska and you must either fly or take a boat to get to my town. I got the truck barged to my town of king salmon, Alaska just in time to find out about the recall. I contacted the dealership and they let me know that they would be training their mechanics on how to fix the problem and then would fly one of the mechanics out to my town come February 2016. I waited for an update and never got one. Of course, all of this was over the phone where I was told that they would fix the problem and now a year and however many months after the recall I am being told by the dealership that they never said anything about flying someone out to king salmon to fix the issue. Barging a vehicle costs $2500 one way and takes about three weeks and is only open during a certain season when our river isn't frozen. There is no way that I can barge my vehicle back to the dealer and then back to me without it costing me $5000 or so and losing my truck for two to three months. It is not reasonable and I should not be faulted when the dealership is the one that sold a faulty vehicle. Winter can be rough on vehicles in Alaska and road conditions can certainly be treacherous and I need to be able to rely on my vehicle to get me safely from on place to another. And in the event of an accident, I need to know that my safety won't be at jeopardy just because a dealership doesn't want to stand behind their product and their word. Please help me to get this problem fixed, as talking with the dealership directly has gotten me nowhere. Thank you for your time. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- King Salmon, AK, USA
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The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was shifted into the park position, the vehicle rolled forward and crashed into a mobile home. The contact also stated that the air bags failed to deploy. The vehicle was towed an independent mechanic where the body damages were repaired. A police report was filed and there were no injuries reported. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000. The VIN was not available.
The contact owned a 2015 Ram 1500. While driving 65 mph, the vehicle hydroplaned and crashed into a tree. The air bags failed to deploy. The contact sustained a neck and head laceration from the seat belt and bruises to the neck, back, arm, and legs. Medical attention was required. A police report was filed. The vehicle was destroyed and towed to a dealer collision center. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. The VIN was not available.
Takata inflator failed when in a front end crash due to a drunk driver at 45mph. Drunk driver hit car in front of me and I swerved to the left and T-boned drunk driver on passenger side door causing him to spin around and slam into driver side of bed. With this kind of impact air bags should have deployed and fuel cut off should have engaged, but nothing happened.
The contact owns a 2015 Ram 1500. The contact stated that while driving at 65 mph, control of the vehicle was lost and crashed into a barrier. The air bags did not deploy. A police report was filed. The contact required medical attention due to a bruised arm, neck, and back. In addition, two children were in the vehicle and sustained injured necks. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 137,000.
The contact owns a 2015 Dodge Ram 1500. The contact stated that while attempting to park the vehicle, the vehicle switched to 4-wheel drive without being prompted. In addition, the accelerator pedal was depressed and the vehicle launched forward extremely fast without warning. The vehicle crashed into the rear driver side of another vehicle. The air bags did not deploy. The driver sustained a fracture to the T12 vertebrae in his mid back that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 15V534000 (air bags). The failure mileage was approximately 20,000.
The contact owns a 2015 Dodge Ram 1500. While driving approximately 30 to 35 mph, the contact's vehicle crashed into the rear of another vehicle at a stop sign. The air bags did not deploy. A police report was filed. There was one injury reported that required medical attention. The vehicle was towed to an impound lot. The approximate failure mileage was 5,000.
Vehicle intermittently displayed airbag warning light on instrument cluster. Airbag light would turn on and off several times during single trip; others it would not turn on (or off if illuminated at start). Vehicle was serviced August 8, 2015. Dealer found no issue. Upon picking vehicle up and starting, air bag light was on. Immediately returned to service department where tech found frayed wiring in the passenger side curtain airbag. Air bag assembly and wiring to be replaced at a later, but still undetermined, date.
The contact owns a 2015 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bag) and 14V796000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
A D V E R T I S E M E N T S
- Fayetteville, AR, USA