This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ecodiesel truck for the past 6 months shuts off randomly while driving, starting from a stop and when idling whenever fuel tank reaches 1/4 full or less. Truck is difficult hard to start when at 1/3 fuel level. On June 28th 2018 after truck shut off on freeway brought it to the dealer and I was told there is nothing wrong and I need to keep the fuel tank greater than quarter tank fuel to prevent the truck from shutting off while driving. This is not a solution and it's very scary to be driving with a large trailer and your truck shuts off on the road.
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Autonation Chrysler Dodge Jeep Ram southwest (7980 w tufts ave, littleton, co) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated transmission shift interlock. The vehicle can shift out of park without the driver being aware. Updated 10/15/18
On May 29,2018. I rearended a semi truck. I had my foot on the brake pressed to the floor but vehicle would not come to a complete stop. When towed to collision center I addressed my concerns to them that I felt my vehicle was defective due to the truck maintaining speed while I was applying brakes. They plugged it into scan tool and four default codes came up. (ABS, airbag, power steering, door module)I then proceeded to open a claim with daimler Chrysler. What was supposed to be the main concern that was supposed to be investigated was why default codes came up & truck was not stopping to avoid collision. Daimler Chrysler assured me there third party investigator would investigate all the issues (all default codes). They where sent out, plugged truck into scan tool and took pictures. Third party sent my husband & I a copy of what the crash test data was.been calling them for answers since my truck has been sitting for month & a half untouched. To find out that they only investigated air bag issue & not other very serious mechanical safety issues. Clearly documented in crash test data, from my vehicle, states positive torque to motor with pedal pressure of accelerator reading at 0% & while brakes where being applied. I have documents to prove my statements. Also at time of accident my VIN was not included in the current recall of cruise control. On June 14th,2018 my husband checked our VIN again & it is now included in current recall. At the time of accident my cruise control was not engaged. But the recall is due to the powertrain control module or engine control module not removing positive torque requests from the can-B. if can-B stops communicating with the ECM or PCM. Also all other default codes should be investigated like the power steering that pulled to one side while I was braking. Their are to many issues with my vehicle that they know about & are hiding.
There isn't enough room for the entire ordeal, but I will do my best to congest it. June 19th: Went to dealer ship with check engine light, nobody there knew what it meant, and they erased it and told me not to worry about it unless it comes back. July 3rd: Vacation trip, about 2 hours into driving, truck looses throttle, solid check engine light comes on, "service electronic throttle control" smoke coming from engine bay, smelled like plastic to me. Found what looked like a melted quarter sized boiling spot on the manifold? I believe. Checked that engine light was solid, and on June 19th was told if light is solid, it's safe to drive, if it's blinking shut off imediately. It was solid. Vacation's over, drive back to vegas at about 40-50mph (truck wouldn't go any faster) on blinkers the whole way with my fiancee in the passanger seat, and 3 year old son in the back seat. An hour ourside of vegas, truck was throwing flame balls and sparks out the rear, immediately pulled off to the desert, and evacuated my son and fiancee. Grabbed red bulls and green teas to douse the fire. Got the fire out after several minutes. If I didn't notice the sparks or fireballs, or if a fuel line caught on fire, we could have died. The entire underside of the truck was burned and the dpf on the exhaust was glowing bright red still. I spoke with an original engineer on the truck, through a facebook group for these trucks, which he states 2 weeks prior when I took the truck in, the egr must have started malfunctioning, and they shouldn't have brushed me off. Which led to it sticking open, and blowing a hole in the intake manifold (the burning plastic smell) when I was driving back to safety (in the middle of nowhere), a regeneration occured causing the dpf to fill up, and essentially explode, and catch the truck on fire. Truck is awaiting reps from detroit.
- Las Vegas, NV, USA
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Vehicle in park on level city street. Stepped out of vehicle. Vehicle suddently accelerated at seeminly full power in reverse. Crossed into intersection and hit by traffic, continued across intersection, came to rest in yard of house opposite.
Ram 1500 hemi 2015 tradesman with the famous hemi tick. Manifold bolts broke off causing loud tick sound at start up and sometimes when driving. I have read hundreds of complaints in regards of this hemi tick issue. Why isn't this a recall. Dealer is charging $650 each side.
Steering tilt control broke, no parts being being manufactured. Must purchase used complete steering column just because a small plastic clip broke safety hazard due to having to adjust the seat to properly see gauges. Known engine problems with the 5.7 hemi engine being tappets, valve springs, cam shaft, all low to mid mileage engines. Valve springs breaking and dropping valves that could destroy your engine causing to stall and or lockup at high speed affecting steering and breaking with the engine unable to run. The steering issue was in motion on a highway. The tappet/lifter was in motion also on a highway. Vehicle 2005 147500 miles. Only images would be repair bills
The contact owns a 2015 Ram 1500. When the vehicle was started, a loud ticking sound could be heard from the engine compartment. There were no warning indicators illuminated prior to the failure. The dealer (new holland Chrysler Dodge Jeep Ram, 508 w main St, new holland, pa 17557) informed the contact that the sound was the "hemi tick" and could not find a failure. The vehicle was not repaired. The manufacturer was notified and advised the contact to file a complaint with NHTSA. The failure mileage was 19,000. The VIN was not available.
Truck has ecodiesel engine. Had it in for rough idle but could not find the cause. At 42141 miles driving on the highway and the egr valve went out. This caused the truck to go into limp mode. This valve was not covered by the power train, emissions or extend warranty. Ram would not help even though had it in before
The contact owns a 2015 Ram 1500. While backing out of the garage, the contact placed the gear shifter in drive. The contact slightly depressed the accelerator pedal and the vehicle accelerated at rapid speed. The contact was able to gain control of the vehicle; however, while the brake pedal was depressed, the engine continued to rev. The contact attempted to drive the vehicle again, but while the accelerator pedal was depressed, the vehicle accelerated at 7 mph. The electronic throttle control indicator illuminated. The contact called york Dodge Chrysler Jeep Ram at (928) 433-3925 (500 prescott lakes pkwy, prescott, AZ 86301) where a diagnostic appointment was scheduled for the following day. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 29,300.
The contact owns a 2015 Ram 1500. While driving 45 mph, the contact noticed that the vehicle jerked. The contact turned the vehicle around and drove home. The contact received NHTSA campaign number: 17V821000 (power train). The contact called the number on the notice and the representative called moss bros Chrysler (27810 eucalyptus ave, moreno valley, ca 92555). The dealer stated that the failure was not related to the recall. The contact was informed that a diagnostic test could be performed at a cost. The contact requested a loaner vehicle and was informed that the request would have to be escalated, but there was no specific time period for a response. The contact inquired about the arrival date and was informed that it was unknown. The VIN was unknown.
I bought my 2015 Ram 1500 on November 27, 2017. The truck looked as though it had been very well maintained and taken care of. The first or second week in December a check engine light came on as I was pulling in my neighborhood. It turned out to be a fuel pump sensor which the dealership replaced. Now after a month and a half later, another check engine light has came on while parking at a restaurant. 3 codes have shown up for this cel. They are P26ab, P26A7, and P2681. These codes have something to do with the engine coolant bypass valve control. After only an hour of sitting in my driveway the following day there was a huge rainbow colored leak on the asphalt and fluid settling and dripping from the bottom of the transmission. I have taken very good care of this truck since I purchased it. It is just as clean as the day I took it off the lot. I am worried that there is something seriously wrong with this truck now and that the dealership will try and take advantage of me and the fact that the warranty was only for 30 days because when I purchased it the vehicle was used and had 72000 miles on it. This is my first Dodge Ram truck I have ever owned and so far I am very disappointed in the reliability. I will be taking it to the dealership one day this week when I can get off of work. Hopefully they don't try to "pull one over" on me. Attached is the leak in my driveway after an hour of being parked.
When in motion, check engine light illuminates with "check electronic throttle control" message. Vehicle enters "limp" mode and won't accelerate properly becoming a hazard to other traffic. The obd code received is P0299 - turbo underboost. This is a recurring issue.
Electronic throttle control malfunction(lightning bolt), low power. Was told 1.5 weeks for appointment. 1 week later 'dpf 100% full, see dealer'. dealer did forced regen, cleared codes, back to normal. I never received any warnings about dpf becoming full. No early regen notification.
P0299 under boost codes. After being thrown into limp mode and almost getting me and my family killed I got my Dodge ecodiesel to the dealership. Said its a software issue and there is no fix. Was told to that its fine after they just cleared the engine light. Great customer service!! just send them back out in the death trap.
The contact owns a 2015 Ram 1500 eco diesel. While driving approximately 55 mph, the vehicle stalled without warning. In addition, the engine caught fire. The contact extinguished the fire. There were no injuries and a fire report was not filed. The vehicle was towed to a local dealer (skinner and damulis, 3144 us-20, richfield springs, NY 13439) where it was determined that there was no manufacturer defect. The manufacturer investigated the failure and confirmed that there was no manufacturer defect. The failure mileage was 46,000. The VIN was not available.
Exhaust fumes fill cabin: 2015 4X4 ecodiesel. When driving in slow traffic speeds of less than 30 mph or stopped, the cabin becomes filled with exhaust fumes. This appears to be coming in through the ventilation system, as it is quite noticeable when it is blowing directly in your face. It has become progressively worse and stronger over time. While the truck is moving at normal highway speeds it is not noticed, or at least as compared to what is noticed when at lower speeds or when stopped. The fumes continue to increase and become quite heavy while operating at the slower speeds or stopped. This issue has been addressed in a recall (R04) for 2014 and 2015 Ram 4X2 ecodiesels but not in Ram 4X4 ecodiesels as of 10/5/17.
The contact owned a 2015 Ram 1500. While the vehicle was parked, it caught fire and burst into flames. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.
To whom it may concern, I own a 2015 Ram 1500 big horn crew cab with 8 speed (8hp70) transmission. The truck intermitently issues check engine light and goes away a few times through out the day and or will stay off. Obdii code P1D8C is stored currently in the car. This is the code that says (parking prawl selonoid in open position) this is close if not the same issue in 8hp70 transmission in other vehicles of other years that have been recalled. This is a safety issue because one day I wouldn't know if the truck is actually in park mechanically or not. Currently I have not seen a recall for my current year model truck but bringing it to your attention as there are same or similar recalls for the same transmission in other models. Check engine light has been on when in motion and also when parked, sometimes it'll go away both while moving or parked.
A D V E R T I S E M E N T S
- Waukesha, WI, USA