This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on I -29 and we smelled comething like antifreeze then smoke. Truck lost power then got it back and was going to try to make it to an exit but pulled over when smoke coming from under the hood. Opened the hood and saw fire! called 911 and fire dept came but in a matter on minutes the truck burned up completely.
Left side controls on steering wheel have quite working. Suspect clock spring issue. Not able to swap from screen to screen or control mobile phone without have to take eyes off the road.
After V08/V11 recall was performed I now experience loss of acceleration till warm up. Like a dead pedal. Also a loss of a confirmed 5-6mpg. It was stated in the recall we would not loose mileage. If we did it would be very minimal. 5mpg is not minimal. My truck will barely stay in 8th gear now. Just bouncing between 7th and 8th. Now everyone is worried about all the fires due to egr valves sticking open and causing the plastic intake manifolds to catch fire. My wife is very nervous to take it on trips or even park it in the garage. We had new smoke detectors added in garage incase truck does catch on fire. Please look into these issues. There are more than you think. Pedal issue, loss of fuel mileage, engine compartment fires. Thanks
The radio in the 2015 Ram trucks has a lot of issues. The navigation will randomly go out, there is jo way to fix the issue, the issue fixes its self in time and without warning will go out again. The radio will not turn on at times, so all controls that go through the radio are also out. To get power to come back on I have to turn the truck on amd off several times. The part number for my radio is 1C6rr7nm1fs[xxx]. my truck is a laramie ecodiesel model. There have been hundreds of people who have had issues with the radios. Ram knows of these issues but does nothing about it, treats it as tough luck. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
After recall V08 /V11 updates: Severly delayed trottle response when accelerating. From a stop to actual throttle responding to 3/4 pressure is at a minimum of 30-40 feet.
- Holton, KS, USA
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I have a check engine light prompted by a fuel sensor fail warning. At times when the tank is full the light goes out and the fuel gauge works. When the tank gets to about 3/4 the check engine light comes on and the gauge drops to empty. I have looked in several repair forums and have discovered that this is a widespread problem on several year models. Furthermore, it is an expensive repair costing anywhere from about $700 to $1,000 dollars. In these forums mechanics are advising not to replace the sensor with mopar parts as the issue will occur again. Obviously these are substandard or defective parts. There should be a recall on these sensors. To add further frustration, I cannot get an annual inspection sticker with the check engine light on.
2015 Ram eco diesel. Recently, Ram and Jeep were involved in "in re: Chrysler-Dodge-Jeep "ecodiesel" mdl, " which resolved legal claims asserting that the vehicles do not comply with federal and state emissions regulations and that Fiat Chrysler made misrepresentations to consumers regarding the vehicles. I pulled this info from the eco diesel settlement website. In response to the above, customers were to get (3) things; (1) V08 software update; (2) money, dependent on your ownership status; and (3) a 10 warranty extension. I had the V08 software update completed at the end of may, 2019. Since that update, my vehicle has had poor performance with lack of power and acceleration. Within a week of having the update done, my check engine light was on with the electronic throttle warning light on as well. I took the vehicle to the dealership and they fixed the issue; however, the lack of acceleration and power remained. Through June and July this lack of power and acceleration continued. I then took my vehicle in to the dealership towards the end of July and they opened a star report and told me this recall is having negative effects on a lot people's vehicles. I then took the truck back and was driving at the end of July when the electronic throttle control warning light came on again. This time, there was a smell similar to burning electrical. I pulled over and the within minutes the truck was engulfed in flames. Fire personal were called and the fire was put out, but not before it engulfed the engine compartment and front of the cabin in flames. I filed a claim with my insurance and contacted fca. Both parties sent fire investigators out to look at the vehicle. Fca says, with the info at hand, the fire can't be associated with a manufacturing or assembly error. I also contacted the class action attorneys and sent them information from the fire as well.
On 7/29/19 at approximately 12:30 pm, was traveling between 60 - 65 mph, West bound on interstate 40 at N.C. mm 31, the truck lost power (limp in mode), the check engine & service automatic throttle control system lights came on. Noticed a small amount of white smoke emitting from the underside of the truck. Coasted off of the interstate and came to rest in a used car dealership's parking lot. Turned the truck off and opened the hood where I found an approximately 8' flame projecting from under the plastic manifold cover. Doused the flame with a bottle of drinking water and took the plastic cover off where I found the wiring harness sheathing engulfed in flames. Extinguished that with an abc dry chemical extinguisher. Currently the truck is at waynesville Ram with no updates as of yet. Had the egr recall completed on 6/19/19 at waynesville Ram and had noticed decreased power and fuel mileage since but the decreases were minor and just accepted as fact from the recall. I am very concerned at present after researching this situation and conversing with others who have experienced very similar events with the same motor.
Engine coil failure after 60,000 miles. This part should be engineered to last over 100,000 miles. It causes the motor to stall when accelerating onto the highway.
TL- contact owns a 2015 Dodge Ram 1500; contact stated check engine illuminated while driving 75 mpg and fuel gauge returned to empty. The vehicle has not been diagnosed nor repaired by dealer (larry H. miller Dodge Ram tucson, 4220 E 22nd St, tucson, AZ 85711), (520) 395-9311). The manufacturer was not been contacted. Failure mileage 42583.
Engine fire on 2015 Ram 1500 ecodiesel. Loss of engine power, but still running, at freeway speed. No warning lights or indicators. Pulled to side of the road as "electronic throttle position failure" appeared on info screen. Pulled over and opened the hood. There were flames coming from the back of the engine. Complete loss.
Took the truck in for a recall reflash of a controller. Two weeks later, at 58mph, without warning dashboard lite up numerous symbols/codes and engine shutoff, losing power steering and power brakes. I steered vehicle onto side of road, and engine would not restart. Took first dealership 4 weeks to diagnosis a crank position tone wheel, and sensor failure. Vehicle was returned then 2 weeks later, while refueling at a gas station same failure occurred with diesel engine stoppage, and no restart. Vehicle was taken to second Chrysler dealership. Vehicle has been in second dealership for 11 weeks, "undergoing diagnosis". as of 6/6/2019, no solution found. Frankly, I do not believe they have a clue what is causing the random engine shut off, nor how to repair it. This is what makes it such a frightening defect. It appears random, with absolutely no warning until the dashboard lights up and instantaneously the engine shuts off. How am I suppose to drive a vehicle with my two children around, when it could stall at any time at any speed" I've been lucky twice. Once at 58mph on a two lane road, once stationary. What if it fails merging on to an expressway, or crossing a railroad track"
Engine shuts off instantly without warning while driving at various speeds. Won't start back up for several hours. When trying to restart, starter turns but seems no gas is going to engine. Truck only has 39K miles. When I walked away from the truck the auto starter tried to start it on it's own.
Headlight developes condensation, causing headlight (high beam) to blow out (my case), but which ever is on will blow out. Dealership is telling customers to run with high beam on to burn off the condensation. This only causes the bulb to blow.
The contact owns a 2015 Ram 1500. The contact stated that there was a defective battery placed in the vehicle. The battery exploded and damaged the starter, which caused the vehicle to stall. The vehicle was taken to branhaven Jeep Chrysler Dodge Ram (348 w main St, branford, ct 06405, (203) 488-6351) for repairs, but the vehicle stalled again. The vehicle was towed to the dealer, which caused the rear windshield to become smashed. The dealer kept the vehicle for nine weeks and a loaner vehicle was provided. The rear windshield was repaired, the engine harness was replaced, and an entirely new wiring system was installed. The contact expected some type of compensation from the dealer, but none was offered. The VIN was unknown. The failure mileage was 45,000.
Vehicle turns off when hitting potholes on city streets while driving have to stop put in park and restart said vehicle was in shop may of 2018 for same issue vehicle on has 1000 mls since last repair per allen samuels Dodge service adviser in aransas pass Texas
There is a split-second delay when pressing the horn button and the horn actually sounding. Very significant when someone is entering your lane and doesn't see you. Service tech charged me $50 to tell me that this is normal. It certainly should not be normal. Very dangerous. It has done this since new.
This is the second Ram I have ownec with a shift knob on the dash. Both have failed around 60K miles. In both trucks the shift will randomly either go jnto neutral or park while stopped.. has happened to me at red lights. I've had to shift back to park and reset the desired gear. On 3 separate occasions I had cycle the shifter 3 times before it would go into gear causing traffic to back up. I replaced the shifter and cured the problem on both trucks. This is obviously not an isolated incident and should be a safety recall.
The dealer had to replace the clockspring due to problems with the horn, airbag and steering/electrical. This was the same problem for 2012-2014 Ram 1500S that were recalled, mileage for the truck is about 65000. Cost for fixing it was $762.67. It is similar to NHTSA id number: 11065676 the contact owns a 2015 Ram 1500. While driving various speeds, the lights on the steering wheel did not illuminate and the horn stopped working. Chapman Dodge Chrysler Jeep Ram of scottsdale, Arizona (3800 N 89th St, 85251) was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.
A D V E R T I S E M E N T S
- Kansas City, KS, USA