This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the fuel tank straps disconnected, it appears there was a recall on the 2009-2012 ram 1500 trucks. The issue persists in the later years as well, 2 of the 3 straps disconnected.
Over a year ago I received a recall for my 2014 Eco Diesel 1500 truck for Z46 recall for a high pressure fuel pump, I called numerous time for repair but was told the part was not available. On 6/29/2023 while traveling on the highway, the truck loss power and I had to make an emergency stop on the side of the road, with trucks and cars zipping pass me, I got there safely and called a tow truck. Vehicle was towed to Leith Dodge Ram, in Wendell, NC for repair. They told me the fuel pump exploded and there was shards in the engine. The Service Manager Doug Welch said it would be fixed as they are responsible because of the recall. They don't answer any messages I left and refuse to let me know when I will get my truck back. Please help!!! They need to fix it or replace it. Thank you in advance for your help
Like the 2011,2012 rams, the front support strap for the gas tank failed. (The tank is being held on by a ratchet strap) Going to call a dealer for repair but heard the recall was extended to 2018:
When driving vehicle with my with the check engine light appeared. We were on interstate and truck would not accelerate above 45-50 mph with intermittent surges. I called dealership and they took in my vehicle and replaced the Module Powertrain Control stating that would fix issue. After replacing MPC they check engine light was still not repaired. Dealership told me that fuel pump, fuel lines, intake manifold, and coolant leak needed to be repaired, I asked dealership if that would fix issue and they stated that they did not know and were working with Chrysler/Dodge/Ram to resolve. After a total of 7 weeks the repairs are still not completed. Prior to picking up vehicle I called FCA USA LLC and asked what was being done to get recalls repaired and received responses that repair solution has not been sent to dealerships and another stated parts were not available. I picked up truck and was told that I would need to add coolant every 3 days and not let the fuel level get low to keep fuel pump from failing. I spoke with FCA - Dodge ram and they stated they still do not have parts or a repair for the two recalls mention. In addition the coolant leak would not be repaired under warranty since I had the EGR and intake replaced as a recall due to a failure in 2021. They stated warranties do not apply to recall work. My concern is that they cannot fix the two outstanding year old recalls and have no direction for dealerships. How do I get these issues fixed?
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as -??normal.-?? It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
- Pinckney , MI, USA
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Air suspension system fails causing dangerous driving condition. This is an ongoing issue which began periodically when temperatures dropped below 32 degrees. Now it is occurring more frequently causing the vehicles steering and stability to be compromised. Fuel tank strap failed due to heavy rust causing one end of tank to drop and scrap on the road surface. Potential safety and fire hazard.
This whole vehicle has several recalls, looking at what the recalls stated, those are all safety issues that could occur at any moment. The engine has failed in said vehicle. The issues at hand have been confirmed by a registered mechanic. He was unable to locate any engine for this vehicle and it was taken to a dealership, in which they will not fix. Also, have been in touch with Stillantis, however, after giving them time to respond after the initial conversation, to find out they never took down our information. Another issue is they lied and said the dealership said it was fine. The problem is that was a definite lie. They did not know where or what dealership. This vehicle was made and sold to be reliable but, it is not. There are recalls and there have been class action lawsuits but, no one is willing to help with something that was not to be sold in the first place.
This is an ongoing problem where if my fuel level gets down to about a quarter of a tank the truck will spurt and stall. I try to keep a minimum half tank at most times. This recall has been about a year now with no remedy in place. This is a true safety issue and needs to be resolved and all the service tech's say is there's no remedy at this time. I would like to trade/sell this vehicle but it should be sold with a safety recall like this. Why is nothing being done about this.
On May 26th, 2023 I was driving my Ram 1500 with 3.0 liter diesel down a multilane road with traffic. At about 30 mph, normal driving, the engine stalled without warning and power brakes and steering were lost. Traffic continued to pass as I had to cross lanes of traffic and coast to a stop out of the way of traffic. The vehicle could not be restarted or put into neutral to move. There were no abnormal driving issues, noises, warnings, or messages prior to the event. The truck was towed to a Ram dealership for inspection. The engine code clearly indicated that there was an issue with the crankshaft sensor. The dealership diagnosis was that the oil pump had failed and the engine was destroyed. After towing it to a second, independent shop, the actual diagnosis is that the reluctor wheel (tone wheel) and crankshaft sensor had failed, preventing fuel injection to the engine. This is a known issue on 2014-2016 Ram Ecodiesel trucks. My truck (manufactured in May 2014) was not a part of the recall. Once the transmission was removed to validate the tone wheel issue, it was confirmed when the mechanic found that the magnetic strip on the tone wheel had delaminated and broken off. The magnetic strip had multiple cracks. This part is in my possession and available for inspection. After replacing the tone wheel and crankshaft position sensor, the truck was back to running normally. The repair was completed by the shop at my expense because Ram refused to address the tone wheel issue or even look into it because it wasn't under recall. As of June 9th of 2023, Ram has said that they are possibly going to issue a recall for this (66A) but will not cover the expense because it was not repaired at a Ram dealership.
Fuel Level sensor fails, purchased truck in 2022 and it was fine, filled up one day and check engine light came out, noticed when I fill up again it goes off. This is a faulty part the "fuel level sensor" 1,000s of forums and youtube videos about it, can't believe Ram hasn't recalled this.
In reference to: NHTSA Recall #22V-406, FCA Recall #Z46. On June 9, 2022 FCA contacted me by mail to inform me that the High-Pressure Fuel Pump (HPFP) on my 2014 Ram 1500 Ecodiesel is being recalled. I was informed that I would be contacted when parts are available. As of today (a year later, June 19, 2023), the parts remain unavailable. My dealership said they have no parts and I have to talk to the MOPAR Recall department. The MOPAR Recall department stated I have to resolve the issue at the dealership. Meanwhile, neither the dealership nor MOPAR claim to have parts and will not repair the vehicle. MOPAR and the dealership have me running circles and neither of them claim to have parts or a way to get the parts so the recall work can be completed on my vehicle. I think I'm getting the run-around.
My fuel pump disintegrated and contaminated the fuel delivery system. The dealer has had my car and the parts to fix it sinve April 11th, 2023 but the manufacturer will not approve the fix.
I have noticed the slight loss of power for the recall that is listed. It has been almost a year now and still no answer. I have contacted my dealer and they say it will be atleast till the end of the year. I have had some very close call instances, fortunately I have had no accidents. I have had to replace 2 fuel pumps. I really do not want to replace another one, but it seems as though they last about 6 months. I feel it would be appropriate to speed this proccess up or if i could get a rental until this recall is fixed. Thank you.
Front gas tank support failed dropping the front of the tank. Fuel tank made contact with driveshaft but no fuel was spilled. It appears the frame rusted and the actual strap didn't fail. I took new delivery of this 2014MY vehicle in Dec 2013. I will likely repair this myself but have not started repairs yet.
While driving I heard a sound under the truck. When I pulled over I looked under the truck and noted that one of the straps that holds the gas tank up had come loose. Further inspection noted that the strap had not broken, the part where it connected to the frame had rusted out and let the strap loose. When I looked into it I found out there was a safety recall for the same issue in prior model years. I had this repaired at Waldorf Dodge and they did not cover it under the previous recall. Please look into whether there have been other reports of the same issue for later model years than the recall covers.
Fuel Gauge sending unit in fuel tank has failed. No idea of how much fuel is in the fuel tank. 60k miles on the vehicle. Do not want to run out of fuel on an interstate or major highway and cause a possible collision.
Driving on down the roadway and went over a small pothole at approximately 35mph. Heard a loud bang underneath the vehicle. After parking the vehicle, I saw the front of the fuel tank was hanging close to the roadway. I found that the fuel tank strap had pulled out from the frame where it was seated. I researched the issue and saw a recall for 2009-2012 Dodge Ram pickups for the same reason (Safety Recall U04 / NHTSA 18V-160 Frame Bracket). It does not seem Ram/Dodge addressed this issue on the 2014 Dodge Ram. If I had not stopped my full 32 gallon fuel tank would have contacted the ground spilling fuel and possibly catching fire. This is very concerning consider this vehicle is a daily driver for me and my family (wife and four children). I believe this is an issue that also needs to be recalled considering it was done for the 2012 Rams already.
Front has gas strap pulled away from rusted mount portion on frame leading to a lowering of the fuel tank leading to safety hazard of fuel tank no longer being sufficiently secured to the frame of the truck. Faulty mount of strap to frame caused this issue during normal driving conditions.. was informed of recall for issue on ram trucks up to 2012. My year (2014) does not appear to be included.
There has been an active recall on my vehicle for over 6 years and there still isn't a repair available. I am stuck driving a car that at any moment could be subject to a crash. I have two small children, and while I know recalls happen, not engineering a fix in over 6 years, is ridiculous. Please help
Fuel tank strap (rear) rusted and fell off causing the gas tank to hang down dangerously close to the road. The bracket that holds the "T" end of the strap rusted through and the strap fell out. *THERE IS A RECALL FOR THIS EXACT ISSUE FOR 08-12 MODELS* I previously owned a 2012 model and had this taken care of under the recall. The 2014 model looks no different to me, but there is no recall issued for it.
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- North Franklin, CT, USA