This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I see there is a recall on some trucks of the same model for fuel tank strap. I looked at mine and notice one of the straps is broken. I can not find the recall for my truck but others have one.
Safety Recall Z46 has not been resolved, for 18 months, due to "parts not available"! If it's truly a SAFETY issue, how can this not be addressed in a timely fashion?
The fuel sensor keeps failing and I have to replace. This is the 3rd one and the dealer and or company knows that it is defective and will not recall. Everytime I get it repaired it costs me $1200 because you have to drop fuel tank to get to. The fuel pump and sensor causes the truck not to start and the fuel gauge will not work. Also the straps holding the fuel tank are suspect as well for coming loose and causing fire.
On August 9 2023 I was driving my ram and it just completely shut down. Had towed to dealership. It-??s now been 2 months and no answer on when I will be getting my truck fixed. Still making payments on this thing and it-??s just sitting and cost me money from sitting. I keep getting the run around from ram
- Plain City , OH, USA
Search CarComplaints.com for these popular complaint phrases...
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
Two years ago my fuel level sensor went bad and stopped reading my gas level. I had to order a new sensor, from the dealer. Which comes with a fuel pump and have my gas tank dropped to replace. The part has a one year warranty and the total cost is appr $900 to fix. Now six months out of warranty, the same thing has happened. My gas gauge stopped working and engine light went on. A diagnostic reader points to my fuel level sensor. I checked youtube and Ram forums to see this is a common problem that Ram refuses to address. Can we get justice here?
Front fuel tank T strap has become corroded and detached from bracket causing fuel tank to hang down low in front and shakes while driving. Recall #18v-160 pertains to this specific issue for people like myself who live in salt belt BUT it only includes ram 1500-??s up to year 2012 however 2013-2014 rams have this same exact T strap as the one recalled. This is a huge safety issue as it could cause a fire. I should not have to pay for this repair when Chrysler knows it-??s a faulty part. I don-??t understand why that recall wouldn-??t cover 2014 ram 1500-??s when it-??s exactly the same as the 2012 covered ram 1500-??s.
No start issue. I initially started my truck and it was running very rough and the check engine light came on so I shut it off, and then attempted to restart my truck and it turned over fine but would not start. This left me stranded out of town late in the day so I had it towed to my home. I have now learned that there are two outstanding recalls, one for the tone wheel (20V475) and for the high pressure fuel pump (22V406) either of which would cause a no start. I have contacted a local dealership and they informed me that they already have a truck in their shop for the same problems and it has been there for over six months. I then called the dealership were I purchased it on July 10, 2023 and they said they could not take care me because the parts are not available and suggested I take it to an independent repair shop.
This is in regard to NHTSA recall 22V-406. This recall has been in effect for over a year, with the possibility of the vehicle shutting down while driving causing a crash. They have not issued a remedy in a timely manner. Can the NHTSA please follow up as this is a safety issue. Thanks.
The fuel gauge and fuel sensor is faulty in my 2014 Ram 1500 and there are thousands of owners for Ram 1500s with the exact same issue. This should be a National recall. My vehicle is currently on a full tank but reads this way.
the fuel tank straps disconnected, it appears there was a recall on the 2009-2012 ram 1500 trucks. The issue persists in the later years as well, 2 of the 3 straps disconnected.
Over a year ago I received a recall for my 2014 Eco Diesel 1500 truck for Z46 recall for a high pressure fuel pump, I called numerous time for repair but was told the part was not available. On 6/29/2023 while traveling on the highway, the truck loss power and I had to make an emergency stop on the side of the road, with trucks and cars zipping pass me, I got there safely and called a tow truck. Vehicle was towed to Leith Dodge Ram, in Wendell, NC for repair. They told me the fuel pump exploded and there was shards in the engine. The Service Manager Doug Welch said it would be fixed as they are responsible because of the recall. They don't answer any messages I left and refuse to let me know when I will get my truck back. Please help!!! They need to fix it or replace it. Thank you in advance for your help
Like the 2011,2012 rams, the front support strap for the gas tank failed. (The tank is being held on by a ratchet strap) Going to call a dealer for repair but heard the recall was extended to 2018:
When driving vehicle with my with the check engine light appeared. We were on interstate and truck would not accelerate above 45-50 mph with intermittent surges. I called dealership and they took in my vehicle and replaced the Module Powertrain Control stating that would fix issue. After replacing MPC they check engine light was still not repaired. Dealership told me that fuel pump, fuel lines, intake manifold, and coolant leak needed to be repaired, I asked dealership if that would fix issue and they stated that they did not know and were working with Chrysler/Dodge/Ram to resolve. After a total of 7 weeks the repairs are still not completed. Prior to picking up vehicle I called FCA USA LLC and asked what was being done to get recalls repaired and received responses that repair solution has not been sent to dealerships and another stated parts were not available. I picked up truck and was told that I would need to add coolant every 3 days and not let the fuel level get low to keep fuel pump from failing. I spoke with FCA - Dodge ram and they stated they still do not have parts or a repair for the two recalls mention. In addition the coolant leak would not be repaired under warranty since I had the EGR and intake replaced as a recall due to a failure in 2021. They stated warranties do not apply to recall work. My concern is that they cannot fix the two outstanding year old recalls and have no direction for dealerships. How do I get these issues fixed?
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as -??normal.-?? It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
Air suspension system fails causing dangerous driving condition. This is an ongoing issue which began periodically when temperatures dropped below 32 degrees. Now it is occurring more frequently causing the vehicles steering and stability to be compromised. Fuel tank strap failed due to heavy rust causing one end of tank to drop and scrap on the road surface. Potential safety and fire hazard.
This whole vehicle has several recalls, looking at what the recalls stated, those are all safety issues that could occur at any moment. The engine has failed in said vehicle. The issues at hand have been confirmed by a registered mechanic. He was unable to locate any engine for this vehicle and it was taken to a dealership, in which they will not fix. Also, have been in touch with Stillantis, however, after giving them time to respond after the initial conversation, to find out they never took down our information. Another issue is they lied and said the dealership said it was fine. The problem is that was a definite lie. They did not know where or what dealership. This vehicle was made and sold to be reliable but, it is not. There are recalls and there have been class action lawsuits but, no one is willing to help with something that was not to be sold in the first place.
This is an ongoing problem where if my fuel level gets down to about a quarter of a tank the truck will spurt and stall. I try to keep a minimum half tank at most times. This recall has been about a year now with no remedy in place. This is a true safety issue and needs to be resolved and all the service tech's say is there's no remedy at this time. I would like to trade/sell this vehicle but it should be sold with a safety recall like this. Why is nothing being done about this.
On May 26th, 2023 I was driving my Ram 1500 with 3.0 liter diesel down a multilane road with traffic. At about 30 mph, normal driving, the engine stalled without warning and power brakes and steering were lost. Traffic continued to pass as I had to cross lanes of traffic and coast to a stop out of the way of traffic. The vehicle could not be restarted or put into neutral to move. There were no abnormal driving issues, noises, warnings, or messages prior to the event. The truck was towed to a Ram dealership for inspection. The engine code clearly indicated that there was an issue with the crankshaft sensor. The dealership diagnosis was that the oil pump had failed and the engine was destroyed. After towing it to a second, independent shop, the actual diagnosis is that the reluctor wheel (tone wheel) and crankshaft sensor had failed, preventing fuel injection to the engine. This is a known issue on 2014-2016 Ram Ecodiesel trucks. My truck (manufactured in May 2014) was not a part of the recall. Once the transmission was removed to validate the tone wheel issue, it was confirmed when the mechanic found that the magnetic strip on the tone wheel had delaminated and broken off. The magnetic strip had multiple cracks. This part is in my possession and available for inspection. After replacing the tone wheel and crankshaft position sensor, the truck was back to running normally. The repair was completed by the shop at my expense because Ram refused to address the tone wheel issue or even look into it because it wasn't under recall. As of June 9th of 2023, Ram has said that they are possibly going to issue a recall for this (66A) but will not cover the expense because it was not repaired at a Ram dealership.
A D V E R T I S E M E N T S
- Wintersville, OH, USA