This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck has 87,000 miles. 1st my engine went out last month because of a known engine issue that Dodge is not owning up to on Hemi engines. 3 weeks later after replacing the engine my Power steering went out as I was driving causing it to be very hard to drive. These are both known issues with these trucks that recalls should in place for. I have spent close to $14,000 in one month fixing these issues Dodge should be paying for on a truck with only 87,000 miles.
The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage approximately140,000. VIN tool confirms parts not available.
On 07 May 2023, the engine temperature light came lite up on my 2014 Ram 1500 which has the Fiat Chrysler Pentastar 3.6L V6 engine. The engine had approximately 138,000 miles on it. The incident occurred while driving on a major interstate highway with three (3) other people in the vehicle. We were fortunate to have an exit close to where the incident occurred and we were able to get the truck off the highway. An independent service center was contacted and performed a diagnostic on the truck. They only code found at the time was for the engine temperature light. On 21 May 2023, the check engine light came on with no warning nor were there any previous or prior failures with the coolant system. A scan revealed a P0303 Cylinder 3 misfire was detected. On 25 May 2023, I replaced all six (6) spark plugs and coil packs. On 04 June 2023, the check engine light came on and a scan revealed a a P0303 Cylinder 3 misfire was detected. I made an appointment at Faulkner Ram Dodge dealership in Mechanicsburg, PA and was able to get the truck in until 07 July 2023. During the period 04 June 2023 through 06 July 2023, I did not drive the truck. On 07 July 2023, the dealership informed me the engine head gasket had blown, allowing coolant into cylinder 3 which was the cylinder that had shown up on the scan as the cylinder 3 misfire. The dealership indicated a new engine would be required to fix the problem. I ordered a rebuilt Fiat Chrysler Pentastar 3.6L V6 engine from Jasper Engines and it's currently being installed by one of their preferred engine installers. Upon doing research on the Fiat Chrysler Pentastar 3.6L V6 engine, the cylinder 3 misfire is a known issue and typically ends with a new engine being installed into the vehicle. There are no warnings or symptoms of the issue prior to failure. The dealership repair center indicates the issue was caused by a blown head gasket and a new engine is in order. This is exactly my same experience.
When driving vehicle with my with the check engine light appeared. We were on interstate and truck would not accelerate above 45-50 mph with intermittent surges. I called dealership and they took in my vehicle and replaced the Module Powertrain Control stating that would fix issue. After replacing MPC they check engine light was still not repaired. Dealership told me that fuel pump, fuel lines, intake manifold, and coolant leak needed to be repaired, I asked dealership if that would fix issue and they stated that they did not know and were working with Chrysler/Dodge/Ram to resolve. After a total of 7 weeks the repairs are still not completed. Prior to picking up vehicle I called FCA USA LLC and asked what was being done to get recalls repaired and received responses that repair solution has not been sent to dealerships and another stated parts were not available. I picked up truck and was told that I would need to add coolant every 3 days and not let the fuel level get low to keep fuel pump from failing. I spoke with FCA - Dodge ram and they stated they still do not have parts or a repair for the two recalls mention. In addition the coolant leak would not be repaired under warranty since I had the EGR and intake replaced as a recall due to a failure in 2021. They stated warranties do not apply to recall work. My concern is that they cannot fix the two outstanding year old recalls and have no direction for dealerships. How do I get these issues fixed?
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as -??normal.-?? It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
- Pinckney , MI, USA
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This whole vehicle has several recalls, looking at what the recalls stated, those are all safety issues that could occur at any moment. The engine has failed in said vehicle. The issues at hand have been confirmed by a registered mechanic. He was unable to locate any engine for this vehicle and it was taken to a dealership, in which they will not fix. Also, have been in touch with Stillantis, however, after giving them time to respond after the initial conversation, to find out they never took down our information. Another issue is they lied and said the dealership said it was fine. The problem is that was a definite lie. They did not know where or what dealership. This vehicle was made and sold to be reliable but, it is not. There are recalls and there have been class action lawsuits but, no one is willing to help with something that was not to be sold in the first place.
On May 26th, 2023 I was driving my Ram 1500 with 3.0 liter diesel down a multilane road with traffic. At about 30 mph, normal driving, the engine stalled without warning and power brakes and steering were lost. Traffic continued to pass as I had to cross lanes of traffic and coast to a stop out of the way of traffic. The vehicle could not be restarted or put into neutral to move. There were no abnormal driving issues, noises, warnings, or messages prior to the event. The truck was towed to a Ram dealership for inspection. The engine code clearly indicated that there was an issue with the crankshaft sensor. The dealership diagnosis was that the oil pump had failed and the engine was destroyed. After towing it to a second, independent shop, the actual diagnosis is that the reluctor wheel (tone wheel) and crankshaft sensor had failed, preventing fuel injection to the engine. This is a known issue on 2014-2016 Ram Ecodiesel trucks. My truck (manufactured in May 2014) was not a part of the recall. Once the transmission was removed to validate the tone wheel issue, it was confirmed when the mechanic found that the magnetic strip on the tone wheel had delaminated and broken off. The magnetic strip had multiple cracks. This part is in my possession and available for inspection. After replacing the tone wheel and crankshaft position sensor, the truck was back to running normally. The repair was completed by the shop at my expense because Ram refused to address the tone wheel issue or even look into it because it wasn't under recall. As of June 9th of 2023, Ram has said that they are possibly going to issue a recall for this (66A) but will not cover the expense because it was not repaired at a Ram dealership.
The contact owns a 2014 Ram 1500. The contact stated while slowing down for a traffic signal or for traffic, the vehicle RPM-??s fell to 564 RPM, and the vehicle started to stall. The contact stated that the target idle RPM should be set to approximately 900 RPM while idling. The contact stated that the failure was constant and had to have the vehicle towed several times due to not being able to restart the vehicle following a stall. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the RPM settings could not be changed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
The contact owns a 2014 Ram 1500. The contact stated that the check engine warning light was illuminated. While driving at an undisclosed speed, the vehicle was shaking violently. There was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who referred her to the dealer for assistance. The manufacturer was not contacted. The failure mileage was approximately 187,000.
The contact owns a 2014 Ram 1500. The contact stated that after driving for an extended period, the vehicle started to shake with an unknown service warning message displayed. Despite the initial failure, the contact stated that the vehicle resumed normal operation after approximately an hour. The vehicle was taken to the dealer on several occasions to have the air compressor replaced under warranty; however, the failure persisted. The contact then switched the settings to regular suspension which appeared to correct the issue. The contact also stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the intake manifold needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 20,000.
Check engine light came on after replacing spark plugs and coil packs. Code reads cylinder 03 misfire. Engine has a ticking noise. Cam and lifters are what's causing the check engine light. If not replaced with the upgraded cam and lifters, engine will be no good. Would be very unsafe if my engine were to blow up while driving on the freeway or around town with my children. Dodge knows these cams and lifters are junk and should replace them with the upgraded ones
I have a loud ticking noise doing startup which appears to be coming from the engine compartment. Upon further investigation, there are several owners that's having the same problem which they call the hemi tick. This should be investigated as a defect with the 5.7L engine and recalled. My vehicle was purchased new.
Exhaust manifold bolts have broken causing a ticking sound upon cold start. This is the passenger side. Same thing happened on drivers side a few years ago. This is a well known problem with Ram Hemi engines and should be considered a manufacturer defect and repaired free of cost
This is the second time I've reported still no recall. These 5.7 are dangerous, with virtually no miles on them, the camshafts can have a lobe warn down, from oiling issued and the faulty MDS systems in these trucks. Mine stalled in the middle of a intersection with my wife and kids, these engines are unsafe and need to seriously be reevaluated. Also the timing chain guides prematurely wear out, causing excess play in the chain and can jump time and severely loose power or even stall out completely. Recall these engines, or I will make it public via YouTube, and facebook.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle was jerking and he noticed a sudden drop in the gas mileage. No warning lights were illuminated. Additionally, the contact stated that he heard an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who informed the contact that the abnormal ticking sound could be associated with the exhaust manifold failure. The vehicle was then taken to an independent mechanic who diagnosed the failure as an engine cylinder misfire. The independent mechanic informed the contact that the engine would need to be dismantled in order to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 115,000.
in my case it's the hemi tick i took my truck to the dealer they said that i didn't have the tick now but the tech told me if I wanted to replace the lifter and cam it would cost me $6,000. The problem is that the oil pump doesn't pump oil into the lifter when idling it's a faulty oil pump and Chrysler isn't taken responsibility. I think it's models from 2013 to 2019 it should be a recall on those models for the oil pump and damage that it causes
My 2014 ram 1500 went to the dealership for recalls and a wheel alignment, ecm failed to recognize new software updat and will not start, new chrysler ecm installed and truck still wont accept new software so will not start. Previous experience of a bad tipm insisted on various lights coming on tachometer display, cruise control shutting off at various speeds, engine shutting down and turning off on highway at cruising or passing speeds, had new integrated tipm installed and new Altenator, resoled issues.
While driving on the interstate, towing a 17' ultralight camping trailer, the vehicle made a very loud "BANG" noise from under the hood and immediately decelerated to a much lower speed (~20MPH). I was able to maintain control and guide the truck to the shoulder as traffic was light. Upon opening the hood the large turbo inter-cooler hose had separated the black rubber section from the steel coupling in the front-drivers side area of the engine. The hose clamps had apparently failed. Upon reconnecting the hose to the coupling with the clamps I attempted to restart the engine and proceed. The engine started, but had a check-engine indicator. As soon as I put the truck into gear and tried to accelerate the bang noise happened again and the hose disconnected. I called a tow truck and was towed to the nearest town with a Ram dealer (30+ miles). The dealer was able to diagnose and verify the issue and also locate and replace the entire turbo inter-cooler hose and reset the check-engine indicator resolving the "limp-mode" state. The Ram service center kept the old part but provided a detailed invoice representing the failure. If the interstate was busier (it was Sunday afternoon) the situation could have been very much worse as the deceleration was immediate and other cars could have collided with the slowing truck.
The 3.6-liter V6 24-valve VVT engine which is defective and is a safety hazard. First pinging then the truck stalls out in traffic. Dodge does not stand behind the Lifetime limited Powertrain warranty they sold me when I bought the truck because the dealer, I bought it from closed. Dodge knowing these engines are defective put us customers in life threating situations because of the faulty components in these engines. They put the cost on the customers to fix the faulty rockers and lifters, valves, camshafts. So, I paid $3,400 to have it fixed with them installing new defective parts that will fail again and put my life in danger when the truck just stalls out.
A D V E R T I S E M E N T S
- Woodstock, GA, USA