This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle power steering failure. Steering operating as designed until I parked in a bank parking lot to use to ATM when I attemped to back out the power steering was inop. A local repair shop dignosed the problem as an internal failure of the power steering pump. Had this happen while driving an accident would almost certainly have occured. Very unsafe, the replacement part cost more than two thousand not to include the replacment cost.
On July 9, 2023 the steering failed as I was driving, resulting in loss of control. With great difficulty I was able to return the vehicle to my house. The vehicle stayed there untill it was repaired on August 8, 2023. Repairs required an expense of $3,251.36.
- Elkhart, IN, USA
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Electronic power steering suddenly stopped working while driving. Vehicle was able to be steered but was very difficult with no power assist. Paid for replacement at local Ram dealer.
Steer controls were lost while driving around a 3 lane curb. I was responsive enough to refrain from hitting the vehicle in the lane next to me. I have not had the vehicle checked by a mechanic but I have investigated all electrical connections as well as fuses and found no culprit.
The power steering went out. I took it to the Dodge dealership and they said it was the electric power steering module and to replace it the rack and pinion steering had to be replaced as well at a total cost of $4100. This vehicle only has 36400 miles on it and I feel it should be included in a recall.
Intermittent loss of Power Steering (EPS) Losing power steering limits my control of the truck, especially when it-??s unpredicted. Dealership inspected the problem.
electronic power steering stopped working while driving very difficult to get to side of road. the service power steering warning light came on when it happened but nothing prior. have to bring it to dealership to have it diagnosed but see on ram forums and within the NHTSA site that this seems to be happeneing to others however Only certain years have been recalled.
Electric power steering loss leading to loosing control of steering while driving. Steering wheel tightened up and unable to drive safely on the road. Vehicle is currently sitting and unable to drive due to safety hazard. Unable to retrieve parts to fix the problem due to the parts being unavailable/ out of stock
Was driving my 2013 ram 1500 hemi truck to work when all of a sudden my wheel locked up and I lost all powersteering. This is a huge safety concern as there was no warning at all and come to find out after reading this is a very common problem on these trucks and it should not be. It-??s extremely dangerous and puts the driver as well as other drivers on the road at extreme risk.
My 2013 Dodge Ram 1500, going down the road and the power steering stopped working, almost got in an accident due to the fact I could barely get the truck turned off the highway. It has been parked now for over a month. Mechanic states it needs a rack and pinion, out of stock everywhere, sounds like a multitude of people are having the same problem......so Dodge are you going do a recall and stand by your product"???"
The contact owns a 2013 Ram 1500. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm. The power steering warning light was illuminated. The vehicle was steered to the side of the road and restarted; however, the failure recurred after five minutes. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.
The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
While driving the vehicle the electric power steering unit failed. We have reset the computer and checked the fuses and it is still not working. I will be taking to the dealership today.
A D V E R T I S E M E N T S
- Yuma, AZ, USA