This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving to work and the electric power steering quit working as I was turning onto the roadway, this caused me to almost hit an oncoming vehicle, I was able to avoid hitting said vehicle.
Power steering comes and goes with no rhyme or reason. You have to shut truck off and restart and hope it comes back on. Have looked at replacement parts but they are hard to come by and repair is expensive. Looking at the web it seems like there should be a recall.
- Jamestown, NY, USA
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Power steering failed while driving making steering very difficult. The safety of myself and my passenger were definitely put at risk as we were in the midst of a left 90 degree turn when the failure occurred. When failure occurred a warning light appeared on dash. Problem persisted after restarting vehicle. Incident just occurred today. In researching problem I saw where several hundred people had reported the same problem, so I thought I should report it. I will take it to the dealer for service and ask them to save any replaced parts.
While driving in traffic and started to make a left turn, steering locked up and at same time warning message "service esc" illuminated. Steering became rock hard and gently touched another vehicle as I was attempting to forcefully steer this truck to side of road. Shut off engine, and restarted and problem went away. Attempted to drive last four miles to residence and again steering locked up(NO powersteering assist) Causing me to temporaily lose control. I contacted FCA who offered no financial assistance since vehicle is a one owner 2013. Not even goodwill. Further diagnosis determined electronic steering rack was at fault internally and would have to be replaced. Very scarce part, found one in florida @ $2200. Bought the rack and had a CJDR tech replace it, realign and reprogram. I noticed Ram had a similiar recall on later model Rams, but absolutely NO GOODWILL from Ram.
Power steering failure without warning when driving, steering wheel with exclamation illuminated on dash. Serious and dangerous situation that could have potentially resulted in an acccident or injury. Dodge Chrysler Fiat needs to issue recall immediately.
Failure mode is currently unknown but electric steering failed when pulling vehicle out of the garage. Currently waiting on dealer to diagnose and repair issue but had this failure occured at highway speeds, this could have resulted in severe injury to the driver or other motorists.
Complete loss of power steering, service centers have stated the Electric Power Steering unit went bad, but there are currently no parts available for the repair with the exception of a rare after-market part that cost double the standard cost. trcu has been sitting for months waiting for parts.
The power steering failed without warning while I was pulling into my driveway and I could no longer turn the steering wheel. I was completely surprised by this and ended up driving about 10 feet into my front yard grass before slamming on the brakes and coming to a stop. Kids often play in this area of my yard...this could have ended tragically. My vehicle was towed to a repair shop where it was confirmed that the power steering system failed and had to be replaced. Only the repair shop has inspected the faulty power steering system, but I did take pictures of it when I picked up the vehicle. There was no warning light prior to the failure but, Immediately afterwards, a light and message indicating "SERVICE POWER STEERING" came on in my in-dash display. I keep my vehicle well maintained and with only 90,000 miles, this failure was inexcusably premature.
Electronic power steering rack disabled while driving in parking lot which made it very difficult to steer into a safe area. Part has been replaced by qualified auto repair shop but was told that the current recall for this part, while being the same part, was not covered for year 2013 only 2015 and newer. There was a red steering wheel illuminated on the dash as soon as the power steering disabled.
First intermittent, then full loss of power steering when driving. This is a common problem with 2013-2016 ram trucks and should be recalled for safety reasons
Electronic Power Steering died. Could not turn steering wheel. I was just informed by repair shop that the steering control module and rack/pinion will have to be replaced at a cost of $3,600. No warning lights prior to the failure. Service center has ordered the parts and I am having them installed next week so I don't have a receipt for repairs yet.
While driving on the highway may power steering stopped working. I didnt know it stopped working until I started to steer to stay in the lane. This could have been a major problem if I needed to move suddenly and couldn't. I found on the electric power steering has been a problem in these. I had no warning, no alert, nothing. Just felt it and then noticed the warning light on the dash. I pulled over and took off the negative cable. This reset it and it continued to work for about 15 miles and it did it again. Now its like that all the time. I am starting to work the problem to figure out what is exactly wrong with it.
I was driving home from the grocery store my trucked started jerking to the right and I lost all power steering the safety light came on. I lost control of the truck pulling into driveway and took out my mailbox due to the power steering failure. This had not been a previous issue and it just occurred while driving
My Dodge ram electric power steering failed. It will not work in cold weather around freezing. If it-??s warm, it will work. There have been multiple reports of this problem with Dodge Rams
A D V E R T I S E M E N T S
- Huntington, NY, USA