Technical Service Bulletins (TSBs) for the 2017 Panamera are official communications between Porsche & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Instructions for correcting a noise symptom on 2017 through 19 Panamera Vehicles. The remedy is to fit a mass on the evaporator line to break up the air causing noise. Read More »
Subject: Control unit for electric power steering Information: There is a possibility that the electric power steering may not be available for a limited period of time sporadically on the affected vehicles due to a software error. Read More »
Subject: Lower control arm joint on wheel bearing housing (lower control arm ball joint and wheel bearing housing taper bushing) Concern: If a customer complains that the steering wheel is shaking/vibrating or out of line, the lower ... Read More »
Subject: Control unit for electric power steering Information: There is a possibility that the electric power steering may not be available for a limited period of time sporadically on the affected vehicles due to a software error. Read More »
Subject: Control unit for Porsche Active SuspensionManagement (PASM) Information: Due to a software error, there is a possibility that communication between the PASM control unit and other control units will sometimes be aborted when ... Read More »
Subject: Control unit for Porsche Active SuspensionManagement (PASM) Information: On vehicles with air suspension, the vehicle level can be lowered after the vehicle has been idle for a long time. Read More »
Subject: Connecting links on rear PDCC anti-roll bar Information: The durability of the installed connecting links on the rear PDCC anti-roll bar cannot be guaranteed over the service life of the vehicle due to amanufacturing defect. Read More »
Subject: Lower control arms on the front axle Information: Bearings for the lower control arms on the front axle with an unfavorablematerial pairing were fitted on the affected vehicles. Read More »
Porsche intranet posting for Campaign WJ83, which seeks to reprogram the control units for Porsche Stability Management and electric brake booster on the affected vehicles. Read More »
Subject: Connecting-rod bearing Situation: At high engine speeds and with the high lateral acceleration forces that occur when driving on race tracks, the oil pressure can drop if the engine-oil level is low. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Information: If the brake shoes or disc brakes need to be replaced, calibration of the electric parking brake cannot be carried out due to a software error. Read More »
Information: If the brake shoes or disc brakes need to be replaced, calibration of the electric parking brake cannot be carried out due to a software error. Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
Subject: Fastening screw for engine ground cable on front right longitudinalmember Concern: There is a possibility that the fastening screw for the engine ground cable on the front right longitudinalmember may not have been tightened ... Read More »
Concern: Abrupt, ?Harsh? Gear Shift Changes, particularly in first and second gears Information: Rough gear changes with unmatched engine and transmission revs can be attributed to an unadapted PDK. Read More »
Symptom based workshop manual for a noise symptom - rattling noises from engine compartment. Checking balance shaft bracing wheel and replacing if necessary - G2 Read More »
Instructions on advanced technical information for the display of coolant temperature showing too high in the Panamaera, Macan, and Cayenne. Read More »
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils. Read More »
Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover ... Read More »
Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. Read More »
Symptom: The effort to open and close the fuel filler door is a little more than typically expected. Information for Customer: The extra effort required to open and close the fuel filler door has no negative impact on the vehicle. Read More »
There is a possibility that the pressure hose between the charge-air cooler and throttle valve for cylinders 4?6 is rubbing against the cooling fan housing on the affected vehicles. Read More »
Instructions on carrying out the WJ06 Workshop campaign, which is a re-coding of the Gateway control unit. This is needed because a software error that causes the sport exhaust to remain on after switched off. Read More »
Information on new model designation logos which can be purchased and applied to the rear exhaust area of a vehicle, displaying the model designation on the outside of the vehicle. Read More »
Instructions for carrying out Workshop Campaign WJ82, Re-coding Gateway Control Unit. Due to a software error, the sport exhaust system can remain activated after switching the ignition on and off again although it is shown as inactive in ... Read More »
Change of supplier for the heat shields for the catalytic converter and oxygen sensors from "Thermamax" to "ISOLITE". If a heat shield needs to be replaced, the existing type of heat shield must be determined before doing any other work. Read More »
Subject: Gateway control unit Information: Due to a software error, the sports exhaust system can remain activated after switching the ignition off and on again although it is shown as inactive in the Vehicle menu. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Instructions on carrying out the WKC7 Workshop campaign, which is a re-programming of the DME control unit in order to optimize the control of the oxygen sensor downstream of the catalytic converter. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Subject: Filler flap and charge port door Information: There is a possibility that the required clearance of the filler flap and charge port door with respect to the body side panel is not guaranteed under all conditions due to ... Read More »
Subject: Filler flap Information: There is a possibility that the required clearance of the filler flap with respect to the body side panel is not guaranteed under all conditions due to unfavorable tolerances. Read More »
Porsche intranet posting for WJ61 campaign, which seeks to check the fuel filler flap and electric charge port door and replace them if necessary. Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Symptom: The filler flap/charge port door is difficult to open or close. Cause: The filler flap/charge port door may be difficult to actuate due to unfavorable component tolerances on the affected vehicles. Read More »
Porsche Intranet posting for campaign WJ89, which seeks to reprogram the instrument cluster so that the wrong vehicle order is not stored in the PDK transmission. Read More »
Information: With the current transmission software, a clicking noise can be heard in the drive train on the affected vehicles under certain driving conditions. Read More »
Concern: Abrupt, ?Harsh? Gear Shift Changes, particularly in first and second gears Information: Rough gear changes with unmatched engine and transmission revs can be attributed to an unadapted PDK. Read More »
Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer Concern: The customer may desire a PCM software update. Perhaps the customer experiences an unwanted PCM behavior and errantly believes a PCM software update will help solve the perceived issue. Read More »
Service Campaign information for Porsche workshop campaign WLA8 - Checking Connecting Shaft for Front-Wheel Drive and Replacing it if Necessary. Read More »
Technical information - tire pressure monitoring control unit cannot be accessed using the PIWIS tester: replacing tire pressure monitoring control unit and control unit holder. Read More »
Symptom based workshop manual information - eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Read More »
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start. Read More »
Technical Bulletin outlining what to do if when programming a new key the message displays "No Information Available". The rear end electronics Control Unit must be recoded in this event. Read More »
Porsche intranet posting for WKJ0 campaign, which seeks to reprogram the control unit for the air conditioning system on affected vehicles. Read More »
Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed. This bulletin is specifically for the new Porsche PCM4 which was new for MY17. Read More »
Instructions on carrying out the WKC7 Workshop campaign, which is a re-programming of the DME control unit in order to optimize the control of the oxygen sensor downstream of the catalytic converter. Read More »
Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place. Read More »
Porsche Intranet posting for campaign WJ89, which seeks to reprogram the instrument cluster so that the wrong vehicle order is not stored in the PDK transmission. Read More »
Information: New data records for the DME control unit and the PDK control unit are available for the affected vehicles. The new data records will enhance vehicle drivability and switching comfort of the vehicles. Read More »
Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December ... Read More »
Subject: Control unit for Porsche Active SuspensionManagement (PASM) Information: Due to a software error, there is a possibility that communication between the PASM control unit and other control units will sometimes be aborted when ... Read More »
Subject: Control unit for Porsche Active Suspension Management (PASM) Information: Due to a software error, there is a possibility that communication between the PASM control unit and other control units will sometimes be aborted when ... Read More »
There are two potential issues related to PASM Control units in the Panamera (971) for which an updated part has been released. One may be experienced by the customer and the other by the workshop. 1. Read More »
Subject: Control unit for high-voltage charger Information: Due to a software error, there is a possibility that the control unit for the high-voltage charger will not switch to energy-savingmode after the vehicle is stopped in the ... Read More »
Subject: Plug socket (230 V/100 V/110 V) Symptom: AC plug socket (230 V/100 V/110 V) does not work. Cause: The bit for "Plug socket switch-off" may be set unnecessarily in the gateway control unit. Read More »
There is a possibility that the front camera heater on the affected vehicles will be switched on more often than required at low temperatures due to incorrect coding. Read More »
Customer Concern: The customer may desire a PCM software update. Perhaps the customer experiences an unwanted PCM behavior and errantly believes a PCM software update will help solve the perceived issue. Read More »
Customer Concern: There are reports of failed Porsche Car Connect (PCC) initializations. Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. Read More »
Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. The ninth character in the VIN may be an "X" (e.g. WP0AF2A7XHL123456). Read More »
The below instructions take the place of "WM 645819 Removing and installing switch for power windows" until such time as the WM is modified to include these instructions. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
Concern: Vehicle stuck in Transport Mode at PDI, Fault U110500 - Transport mode active Present. Information: If after performing a Handover and there are Active faults for Transport Mode, perform the following work around: ? Enter ... Read More »
Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries Read More »
Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is ... Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Cause: The wire harness for the TPM control unit can interfere with communication between the TPM control unit and the TPM sensors. The wire harness for the TPM control unit is not routed correctly in the rear axle area. Read More »
Subject: Wire harness for PASMvalve unit Information: The wire harness for the PASM valve unit is not routed correctly in the area around the heat protection panels for the valve unit on the affected vehicles. Read More »
Technical Background A manufacturing defect damages the key and causes the key battery to discharge prematurely. This damage cannot be repaired. Read More »
Subject: Instrument cluster Information: Due to a process error, the control number SP7 for the software variant of the PDK control unit was not stored in the vehicle order on the affected vehicles. Read More »
Technical Concern: This failure is often accompanied by a long list of instrument cluster faults, including "C11011 - Control unit faulty, watchdog". All reported cases have been at PDI or with very low mileage. Read More »
Information: There is a possibility that when you switch on the ignition, the displays in the instrument cluster will not be activated on the affected vehicles. As a result, no information will be displayed in the instrument cluster. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
Technical Bulletin detailing new Special Tool, Flexray Vehicle Network Tester, which is now a required tool to communicate with the vehicles modules and the Porsche in-house tester known as the PIWIS Tester III. Read More »
Concern: Incorrect Model Year (MY) coding in Gateway prevents programming Information: During software updates, it is possible for the Gateway to store an incorrect MY. Read More »
Subject: Gateway control unit Information: Due to a software error, the sports exhaust system can remain activated after switching the ignition off and on again although it is shown as inactive in the Vehicle menu. Read More »
Information: Due to a software error, there is a possibility that the enhanced seat belt diagnostic function may not detect the driver's correctly fastened seat belt on the affected vehicles. Read More »
Information: There is a possibility that when you switch on the ignition, the displays in the instrument cluster will not be activated on the affected vehicles. As a result, no information will be displayed in the instrument cluster. Read More »
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. Read More »
Symptom based workshop manual information - eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Read More »
Technical information concerning complaints that the interior surveillance system is deactivated in affected vehicles. The remedy is to reprogram the Rear-end Electronics Control Unit. Read More »
Porsche intranet posting for WKJ0 campaign, which seeks to reprogram the control unit for the air conditioning system on affected vehicles. Read More »
Symptom: Exterior mirror can make squeaking noises when folding in and out. Cause: The exterior mirror can squeak when folding in and out due to the sealing geometry of the joint gap seal between the mirror base and mirror housing. Read More »
Information: An unfavorably positioned drain bore in the front right power windows mechanism can prevent moisture that penetrates via the window channel frombeing drained completely. Read More »
The below instructions take the place of "WM 645819 Removing and installing switch for power windows" until such time as the WM is modified to include these instructions. Read More »
Information: Due to a software error, there is a possibility that the enhanced seat belt diagnostic function may not detect the driver's correctly fastened seat belt on the affected vehicles. Read More »
Symptom: The proximity sensor in the door handle does not function even though the driver's key is in range. ? The vehicle cannot be locked using the proximity sensor in the door handle. Read More »
Information: An emergency release module, in which the material composition of the axial shaft for the emergency release actuator does not meet the required torsional rigidity, was installed in the driver's door on the affected vehicles. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
General Information: This bulletin contains information regarding: * technically permissible wheel/tire combinations, * measures that may be required when changing the wheel/tire combination installed at the factory, * approved ... Read More »
"TIRES ARE IMBALANCED AND VIBRATIONS OCCUR AS A RESULT. CAUSE: IN ORDER TO REDUCE THE NOISE LEVEL FROM THE TIRES, TIRE MANUFACTURERS ARE APPLYING ACOUSTIC FOAM TO THE INSIDE OF THE TIRE." Read More »
Technical information - tire pressure monitoring control unit cannot be accessed using the PIWIS tester: replacing tire pressure monitoring control unit and control unit holder. Read More »
Instructions for fixing a rattling noise from the engine on 2017 through 19 Panameras. The remedy is to check the bracing wheel on the balance shaft and replace if necessary. Read More »
Information: This bulletin contains information regarding: ? technically permissible wheel/tire combinations, ? measures that may be required when changing the wheel/tire combination installed at the factory, ? approved original ... Read More »
General Information: This bulletin contains information regarding: * technically permissible wheel/tire combinations, * measures that may be required when changing the wheel/tire combination installed at the factory, * approved ... Read More »
Subject: Lower control arm joint on wheel bearing housing (lower control arm ball joint and wheel bearing housing taper bushing) Concern: If a customer complains that the steering wheel is shaking/vibrating or out of line, the lower ... Read More »
Snow chains: ? have been tested and approved for the rear axle of the Panamera (971). The fitting of snow chains on the front axle is NOT permitted! ? have plastic elements (clips, eyelets and sleeve on the spring steel clip) to protect ... Read More »
Subject: Control unit for seat adjustment (driver seat) Symptom: The seat does not automatically move to the seat position that was previously stored in the seat memory when the "Comfort Entry" function is active. Read More »
Porsche intranet posting for Campaign WJ83, which seeks to reprogram the control units for Porsche Stability Management and electric brake booster on the affected vehicles. Read More »
Repair instructions for Workshop Campaign WJ20, which seeks to replace the Stability management control unit (PASM) on affected Panamera vehicles. Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
There is a possibility that the front camera heater on the affected vehicles will be switched on more often than required at low temperatures due to incorrect coding. Read More »
There is a possibility that the front camera heater on the affected vehicles will be switched on more often than required at low temperatures due to incorrect coding. Read More »
Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not ... Read More »
There is a possibility that the front camera heater on the affected vehicles will be switched on more often than required at low temperatures due to incorrect coding. Read More »
Symptom based workshop manual for a noise symptom - rattling noises from engine compartment. Checking balance shaft bracing wheel and replacing if necessary - G2 Read More »
Technical information concerning complaints that the interior surveillance system is deactivated in affected vehicles. The remedy is to reprogram the Rear-end Electronics Control Unit. Read More »
Subject: Filler flap Information: There is a possibility that the required clearance of the filler flap with respect to the body side panel is not guaranteed under all conditions due to unfavorable tolerances. Read More »
Symptom: The filler flap/charge port door is difficult to open or close. Cause: The filler flap/charge port door may be difficult to actuate due to unfavorable component tolerances on the affected vehicles. Read More »
There are two potential issues related to PASM Control units in the Panamera (971) for which an updated part has been released. One may be experienced by the customer and the other by the workshop. 1. Read More »
This Technical Information is intended as a supplement to the existing information in the event of complaints about data processing or data transfer between the Porsche Diagnostic Key and reader. Read More »
Customer Concern: The remote key battery is dead before its expected end of life. Technical Concern: The technician confirms this behavior. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
Instructions on carrying out the WJ06 Workshop campaign, which is a re-coding of the Gateway control unit. This is needed because a software error that causes the sport exhaust to remain on after switched off. Read More »
Technical Bulletin detailing new Special Tool, Flexray Vehicle Network Tester, which is now a required tool to communicate with the vehicles modules and the Porsche in-house tester known as the PIWIS Tester III. Read More »
Symptom: The proximity sensor in the door handle does not function even though the driver's key is in range. ? The vehicle cannot be locked using the proximity sensor in the door handle. Read More »
Information: An emergency release module, in which the material composition of the axial shaft for the emergency release actuator does not meet the required torsional rigidity, was installed in the driver's door on the affected vehicles. Read More »
Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: ... Read More »
Technical Background A manufacturing defect damages the key and causes the key battery to discharge prematurely. This damage cannot be repaired. Read More »
Repair instructions for Workshop Campaign WJ20, which seeks to replace the Stability management control unit (PASM) on affected Panamera vehicles. Read More »
Instructions on carrying out the WKC7 Workshop campaign, which is a re-programming of the DME control unit in order to optimize the control of the oxygen sensor downstream of the catalytic converter. Read More »
Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. Read More »
1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
There is a possibility that the pressure hose between the charge-air cooler and throttle valve for cylinders 4?6 is rubbing against the cooling fan housing on the affected vehicles. Read More »
Symptom: The filler flap/charge port door is difficult to open or close. Cause: The filler flap/charge port door may be difficult to actuate due to unfavorable component tolerances on the affected vehicles. Read More »
Symptom: The rear lid cannot be locked. The rear lid soft closing function does not work. Cause: The rear-lid lock activation time of 400 ms is too short. Read More »
Subject: Front air bellows Symptom: After the vehicle has been parked for a long time at temperatures below 5? F (-15? C), the chassis can be lowered fully at the front axle. Read More »
Information: Seam sealer on the production line was manually applied in the early vehicles. Symptom: As a result of seam sealer being applied manually, an imperfection could allow water to leak into the passenger compartment. Read More »
Snow chains: ? have been tested and approved for the rear axle of the Panamera (971). The fitting of snow chains on the front axle is NOT permitted! ? have plastic elements (clips, eyelets and sleeve on the spring steel clip) to protect ... Read More »
Information on possible rumbling noise and vibrations in steering wheel when Air Conditioning is at its highest setting. Also contains procedure for reworking A/C compressor to eliminate symptoms. Read More »
Instructions for re-programming the Air Conditioning Control Unit on affected Panamera vehicles. Faults stored in the control unit may cause the air conditioning air flow to work notas intended according to selected positions. Read More »
Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. Read More »
