There was a recall on this vehicle. I took it to a local dealer to be fixed. Had classic "no airbag, no horn, no cruise" symptoms. Dealer replaced airbag clockspring, but did not fix the problem of "no airbag". the dealer's stance is "we don't troubleshoot, we only replaced the part." They let the vehicle leave their service department in an unsafe condition without notifying the customer of an issue, which was only discovered after the vehicle was picked up. Dealer refuses to replace clockspring, and insists on a diagnostic fee to troubleshoot an issue that I have already diagnosed myself. I ended up having to obtain a replacement clockspring on my own, and fit it to the vehicle. The airbag, horn, and cruise control now work on the vehicle. Chrysler refuses to do anything about it.

- Edgewater, FL, USA

The contact owns a 1999 Plymouth Grand Voyager. The contact stated that after starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the clock spring needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 190,000.

- Vancouver, WA, USA

Air bag light stays on and has since first purchased, horn has not worked for about 8 months, cruise control quit working 3 months ago. Reading other complaints it appears there was a recall stating the problem is with the column clock spring. If I could receive a recall for the manufacturer to just provide a replacement column clock spring my nephew would place it on the van.

- Montgomery, AL, USA

The contact owns a 1999 Plymouth Grand Voyager. While driving approximately 10 mph, the air bag warning light briefly illuminated on the instrument panel and continued to do so intermittently. The contact received NHTSA recall campaign id 04V480000 (air bags). The dealer did not repair the vehicle since the warranty was no longer valid. The failure continued to occur. The air bag service light remained illuminated at all times. The contact also stated that the horn would not function. When she was involved in a crash the air bags did not deploy upon impact. The contact didn't mention if there were any injuries. The failure mileage was unknown and the current mileage was 125,000.

- Calumet City, IL, USA

'recall campaign; daimler Chrysler issued for clockspring. The consumer received the recall notice but cannot afford to have the vehicle sit at the dealer who being replaced. The consumer request a check for the blue book value of the vehicle.

- Winchester, VA, USA

The consumer received a recall notice # 04V480000. The consumer took the vehicle to get it serviced. When leaving the dealer, she noticed the airbag light was still on. The dealer could not determine the problem and told her to schedule an appointment. The dealer told the consumer the inspection would be free of charge. But when scheduling the appointment, she was told that it would be a fee.

- Camas, WA, USA

Driving home from Minnesota to Tennessee the horn and cruise contol stopped responding (clockspring failed) without a horn the vehicle will not allow the driver to alert others to avoid accidents. Vehicle has been parked until I can afford repairs.

- Cordova, TN, USA

When driving the vehicle at any speed air bag warning light appeared on the dashboard. Consumer took the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced.

- Arlington Heights, IL, USA

Please note an error on my part entering data into ODI #10073098: In the description, replace "/pwr. Steering failure" with "cruise control failure". I incorrectly typed 'pwr. Steering' in probably because I was so enraged that I had to pay the dealer one day's pay to fix their (christler's) problem that is an obvious defect and should not be my responsibility. Is the $240 I paid to them the penalty the average consumer must pay to account for their engineering defects and ignorance" or is the real penalty the potential loss of my or one of my family member's lives for driving defective junk".

- Allison Park, PA, USA

(1) normal operation of vehicle led to failure(s) [ I count each time the airbag light comes on when it is not supposed to as a separate failure-my count is approximate]. (2) the clock spring assembly in my minivan operates intermittently and thus my airbag (so I'm told) and horn also operate intermittently. I've had some close calls becase the horn does not work; thankfully I've not needed the airbag to deploy. (3) I learned today, to the cost of a diagnostic charge, that the dealer and manufacturer are unwilling to repair under recall B24 as my Chrysler Voyager is a 1999 model.

- Baton Rouge, LA, USA

Airbag light constant illumination, along with horn/pwr. Steering failure. This is the same defect that was recalled in earlier year models (Plymouth Grand Voyager) through 1998, however mine is a 1999 and although exhibets same failure/defect, is not covered. This is reported to be a defect related to an "open circuit" clockspring. See also NHTSA action # RQ04001, ODI investigation EA01-007, safety recall # 02V-293, technical service bulletin # 0801102, and technical svce. Bulletin #0801001, there has not yet been an accident or incident, however it is unacceptable that such a defect exists and that the manufacturer is aware of it, however will not do anything about it. This is clearly a major safety defect and is not the fault of the operator, nor is it a maintenance issue.

- Allison Park, PA, USA

Air bag warning lamp continuously illuminated with failure of horn & cruise control. Previous year models are being recalled for same clockspring not being wound correctly during installation.

- Hooks, TX, USA

Horn started beeping by itself, then stayed on continuously. Dealer said it was a defective airbag assembly. I called Chrysler to complain and they agreed to pay all but $150 of the $607 bill. I don't know if this is part of the clockspring assembly problems or not. We have not noticed any problem with the airbag light or cruise control.

- Ferguson, NC, USA

I recently purchased a 1999 Plymouth Grand Voyager. Immediately I noticed the airbag warning light going on and off while driving, and after searching your site, I've discovered that quite a lot of people are having the same problem. As this issue is still not a manufacturer recall yet for this year model, how do I remedy this problem?

- Swannanoa, NC, USA

While driving consumer noticed air bag indicator flashed and horn stopped functioning. Vehicle was serviced, and the technician determined that clock spring failed, and needed to be replaced.

- Cedarhurst, NY, USA

Airbag warning light on in 1999 Plymouth Grand Voyager...delaer replaced clockspring which was the problem...similar to current NHTSA investigation number RQ04001.

- Tampa, FL, USA

My airbag light was illuminated and I lost the use of my horn and cruise control.

- Staten Island, NY, USA

The air bag light came on and would not turn off. Also, the horn and cruise control were disabled.

- Elyria, OH, USA

Egr system failure (failing airbags, horn, and cruise control system)-as per an article in todays atlanta journal-constitution, you are currently probing Plymouth Grand Voyager from model years 1998 & 1999 due to 109 complaints regarding failing airbags, horns, and cruise control systems. Therefore, since my van had the same problem, I want to be added to your list.

- Kennesaw, GA, USA

Head gasket was found to be leaking coolant. Dealership estimated $900 plus the cost of parts. My husband then decided to buy the kit from them for $109 and proceed to repair it himself. After sitting for 9 days it is almost finished. This van only has 67,000 miles. The clock spring was also replaced earlier in the year as it stopped working causing the airbag light to stay on, the horn not to work, and the cruise control not to work.

- Lucedale, MS, USA