1999 Plymouth Grand Voyager. VIN [xxx]. the subject vehicle has had a failure of the clock spring mechanism (according to the dealer). This has resulted in the failure of the air bag deployment (along with cruise control and horn). Chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Georgetown, TX, USA

The subject vehicle has had a failure of the clock spring mechanism. This has resulted in the air bag deployment (along with cruise control and horn) being non functional. Chrysler has admitted this problem exists with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage.

- Georgetown, TX, USA

1999 Plymouth Chrysler Grand Voyager defective clock spring. There was a recall for vans up to year 1998, but for some reason the 1999 vans haven't been recalled because of the clockspring. This may cause a malfunction of the airbag and the horn doesn't work.

- Broomall, PA, USA

Please note the following recall:inivan recall B24, clockspring / warranty extension his recall involves Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager and Chrysler Town & Country minivan's produced by DaimlerChrysler from 1996 - 1998. The clockspring assembly that connects the steering wheel mounted electrical components to the electrical system, on the minivans, may lose the electrical connection to those components. This could cause the driver's airbag, horn and/or speed control system (if equipped) to be inoperative. An inoperative driver's airbag will not deploy and can result in increased injury to the driver in a frontal crash. A failed clockspring will cause the airbag warning light, on the minivan's instrument panel to illuminate intermittently while you are driving. If this occurs, contact your dealer immediately to have the airbag system inspected. If your dealer determines that the clockspring has failed, it will be replaced without charge to you. Document id: Nogcd123353 the problem is in the 1999 model year as well. I inquired about this with the manufacturer but was basicly told "too bad" I find it hard to belive that the exact same problem found in a 1998 model could not exist in a 1999 model.

- St. Pete, FL, USA

The clock spring failed which caused the light to illuminate, and caused the horn to become inoperative. Dealer notified.

- Kansas City, KS, USA

Consumer stated the clock spring failed, which caused the air bag light to come on. Dealer notified.

- Richmond, VA, USA

The air bag light illuminated. The vehicle's horn and cruise control also stopped functioning. The dealer diagnosed the problem as a faulty clockspring. Recall 02V293000 is related to this failure but the consumer's vehicle was not included in the recall due to VIN.

- Whittier, CA, USA

The air bag light is on and has caused the horn and cruise. Control to be inoperative.there was a recall regarding a defective clock spring. However my vehicle was not included in this recall.

- Auburndale, FL, USA

Consumer states that their vehicle air bag clock spring had the same defect stated in recall number 02 V 293 000. Vehicle not included cause the recall is for the earlier model.

- Beaver, PA, USA

Air bag light is illuminated, horn and cruise control are not working.

- Columbus, OH, USA

This is my third attempt at getting this matter reported! I have called twice before (around 7/17 and again around 8/7) but have yet to receive the form(s) I need to sign! according to your site my report "is the first step" in getting this very definite safety related defect fixed. I have no air bags that work, as far as I know, no horn (definitely), and no cruise control. I know it is probably the clockspring, but cannot afford to have it fixed!

- Medford, NY, USA

Consumer states that the airbag light came on and stayed on all day. Consumer had the vehicle diagnosed by a dealership and they had to replace the clock springs in the air bags, if springs were not replaced it would of caused the air bag to malfunction.

- Lawrence, KS, USA