This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Nissan Xterra with recall repair that was repaired. Consumer states that the vehicle was repaired for the recall problem and is now waiting for reimbursement. She states that know one will return her calls. The consumer stated the vehicle was shutting off on its own. The fuel tank sending unit was replaced.
The contact owns a 2000 Nissan Xterra. The contact stated that his son was driving the vehicle and it would stall after he filled it with gasoline. He drove for approximately five miles before the stalling began. The ignition would not start, but there was no significant loss of power. He took the vehicle to Firestone and they performed an engine diagnostic test and found that the fuel sending unit was defective. The dealer stated that the fuel sending unit was included in NHTSA campaign id number 04V230000 (fuel system, gasoline:delivery:fuel pump). The contact was informed to take the vehicle to the dealer to have the repair made for free. The dealer performed a diagnostic test, verified the defect, and replaced the unit. The dealer then called the contact and informed him that the vehicle was not starting, and they would have to change the fuel pump. The manufacturer stated that they would not pay for the fuel pump repair. He was referred to a representative, who stated that they would get back with him if they planned to assist. The contact was later informed that due to the mileage on the vehicle and because the fuel pump was not the same as the fueling unit, they would not make the repair. The speed was unknown. The current mileage was approximately 150,700 and failure mileage was 150,129.
The contact owns a 2000 Nissan Xterra. While driving at any speed, the vehicle would hesitate and then shut off without warning. The failure occurred ten or more times. The vehicle would not always restart immediately. The vehicle was taken to a dealer and they replaced the fuel sensor. The current mileage was 135,000 and failure mileage was 134,000. Updated 03/18/08
I did not recieve recall info on alloy wheel and fuel sending unit from Nissan for my 2000 Xterra. In addition I had my nissian serviced several times at a dealer and was not made aware of the recall. Only when I did research did I find out there was a recall.
Consumer's vehicle experienced the same problem and consequences as described in the fuel sending unit recall 04V230000. This vehicle was not included in the recall due to VIN. Dealership replaced the fuel sending unit.
- Lawrenceville, NJ, USA
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While driving to work, engine suddenly slowed & then stalled - would not restart. After towing to a local service station - I was told it was the fuel pump. The vehicle is no longer covered under warranty so I had to pay to have it replaced. This is the third fuel pump that has been installed on my vehicle. In September of 2001 it happened for the first time - again breaking down in the middle of the road. I was told by the service station that this is a known problem with Xterras? I don't want to be replacing my fuel pump every 2 years/20,000 miles - my truck currently has 94,000 miles on it.
Vehicle died unexpectedly while being driven. Advised by mechanic that there is a defect with the fuel pump where the brass fitting meets the plastic coupler. Stated that plastic caused corrosion to brass fitting. There is no recall but the part is on national back order. From reviewing this site, it seems like I am not the only one experiencing this problem.
My 2000 Nissan Xterra completely failed on me while driving 50 mph on a busy highway. The radio shut off, lights and then the engine cut off and I completely lost all power. I managed to pull off to the side of the road and was towed by triple a to the Nissan dealer. They put a new battery in and after I repeatedly told them it was more than a battery they did a diagnostic test and insisted there was nothing else wrong. I told the mechanic I would break down again. Sure enough one month later my husband and our three daughters had a similar experience, once again triple a towed me but, this time to my mechanic and he quickly diagnosed the fuel pump and sending unit. He advised me to have Nissan put it in because I am still under warranty. We are very upset with Nissan not recalling these parts. There have been many problems reported and they are doing anything about it. My husband was thinking about a Nissan frontier but after the way Nissan has ignored this problem and put my family in unnecessary danger he won't even consider it. We are through with Nissan vehicles.
X-terra stopped while driving on the interstate 4 times in two days. Finally had to have it towed to Nissan dealer after 5th time it stopped, this time in rush hour traffic. Mechanic couldn't find anything wrong even on computer, then on second day decided it was the fuel pump, and replaced it, and then determined that it was not the fuel pump, but a wiring problem that burnt out the fuel sending unit. Cost was over $700, plus tow bill, and rental car. Also manifold is cracked, and was before waranty expired, but dealer where it was bought said that the waranty did not cover it and advised us to have a local mecahnic to fix it because it would be cheaper. Have now learned that both fueld sneding unit, and manifold are a problem on many Xterras.
Fuel sending unit short/***excessive heat produced*** problem started w/my wife, which drives the 200 Nissan Xterra exclusively. It stalled on her while driving. Would restart often throughout the trip she was on. The next day I drove it to diagnose the problem and decided to make an appointment w/germain Nissan of columbus, Ohio. While on my way there it stalled for good. Left me high and dry. I diagnosed the problem as a malfunctioning fuel pump. I replaced the pump, fuel filter and fuel pump relay at the same time in a local school parking lot. No success. Still not starting. I then had my wife try to start the vehicle while I listened for the sound of the fuel pump running. I heard the pump operate sporadically. I then noticed, to my shocking surprise, that the fuel pump power connection on the fuel sending unit was glowing from the excessive heat created by a corroded crack in the inlet connection side of the pump power source. I immediately disconnected the battery and had the truck towed to the dealer for repairs as I felt this would be a definite safety recall. To my surprise it is not. I asked this after allowing the service man to diagnose the problem of his own. I was told of the same glowing affect seen from heat created at the electrical short. I inquired if this was seen before and the tech said it is common. He also wrapped the part for me to keep as "I may need this for future recall reimbursement". I wonder how long it may be before someone's' child is burned in a car fire as this malfunctioning and dangerous component is located less than 4 inches directly below the rear passenger seat! I am out over$400 plus towing for what I have discovered to be a common defect resulting in the most severe of safety issues. I just hope I can sell this truck before the new part. Which I am sure is of the defective design, fails.
Wiring on fuel sending unit corrodes, fuel pump turns off, engine shuts off -- no matter where you are nor how fast you're driving! obviously, a unit that corrodes so easily on newish vehicles is a defect in manufacturing. It's a no brainer that this is a safety issue too. I like the idea of your website: "people saving people". I don't understand how with all the complaints on this problem, with the backorder on replacement parts for it, all the talk about it, that there hasn't been a defect investigation on it. I looked in your database and it shows zero defect investigations on any Nissan made in 2000 -- doesn't matter what make or model, Nissan is rubber-stamped for approval"?? I own a 2000 Xterra. This problem hasn't happened to mine yet, but I'm sure it will since I'm approaching 47K miles. I have experienced this problem as a passenger in another vehicle. And I swear, it is scary! since Nissan won't initiate a recall, and you say on the website you don't need a specific number of complaints in order to investigate, don't you think this is one that should be looked into??" thanks.
The consumer was stranded due to a fuel transporter pump failure. The consumer was told the part was on national backorder. The consumer requested information about the problem. Mr scc
Car died on a busy street - apparently from malfunctioning fuel sending unit. 2000 Nissan Xterra had only 38,000 miles on it. Part is on "national backorder" and will not be available for months.
While in traffic traveling at approximately 30 mph, the vehicle suddenly lost all power and stalled. The car coasted to the side of the road, and resisted all attempts to be restarted. The tow truck took the 2000 Xterra to the Nissan dealership. The dealer said the internal fuel sending unit, located in the gas tank, was corroded and needed to be replaced. Luckily no one got hurt. The vehicle only has 65,412 miles on it and is under warranty. Our deductible was $50 plus $3 tax. It is disturbing to see how many others have had this same problem, but there has been no recall for this problem. The NHTSA shows many complaints for this similar problem. It appears that a recall would be justified! I would be saddened to hear that someone died due to this issue.
While driving on a major highway in the fast lane, at 65 mph, all my dash lights came on and my speedometer started to drop from 60-50-40 down to 0. luckily, it was around 10:30 P.M and there were not many cars on the road and I was able to get over to the right shoulder safely. I had my vehicle towed to my reliable mechanic, where he identified the problem as being the fuel pump (part # 25060-4S415, which is on national backorder due to so many problems). This could mean that an Xterra owner could wait for as long as 3-6 weeks to receive the part. With this faulty fuel pump, what happens is the sending unit fails, due to corrosion of the wires, the fuel pump shuts off, which in turn, shuts the engine off (at any time); a very dangerous situation! as of yet, this item has not been recalled. My mechanic suggested for me to keep this part for reimbursement, as he has replaced nearly 100 pumps on Xterras, he is sure that they will be recalling this item soon. I will be calling the Nissan dealer as well as writing a letter to corporate to register my complaint on file. If you have this problem, or any other, please make sure to identify it with Nissan and this website so it aids in the recall process.
On the Nissan Xterra's, the fuel tank sending units, part #250604F415, are going bad. The plastic is cracking causing the vehicle to stall out. Replacement parts are on national backorder and hard to get. I have been waiting almost 3 weeks.
The fuel pump on my 2000 Nissan Xterra broke. My truck is only 3 years old with 50,000 miles on it. It was towed to a shop where they were advised the part was on a national back order. It would probably take 2 weeks, if not longer to get the part in. Because my truck was not at a Nissan dealership, Nissan charged the auto shop an extra 10% to get the part as soon as possible. I contacted Nissan corporate, and they said it would take 3 to 4 days for them to authorize the reimbursement of a rental car.
While driving across country in my 2000 Xterra last summer(2002), the speedometer and all gauges on dash stopped working. I went to a Nissan dealer in Colorado and they told me there was nothing they could do unless it stayed stuck. The problem was that every time I turned off the vehicle and turned it back on, it would work again. Finally, a year and a half later while I was driving on an extremely busy road, the engine shut off while I was in the fast lane going 70 mph. Not only did I have to glide across 3 lanes to a shoulder, there was little shoulder to park on because we had a previous snow storm the road was not as wide as usual. I had to be towed to Nissan and wait 2 weeks for a fuel sending unit because they were on national back order. While periodically speaking to the service representative at different points within this two weeks, he was constantly updating me on how many more Xterra's were being towed in with the same problem. I am appalled that Nissan has not made an effort to recall this part or to inform their customers of this danger. The engine shutting off while driving on a busy freeway is extremely dangerous situation and some action needs to be taken.
I own a 2000 Nissan Xterra. I was driving on a major highway in philadelphia and my car suddenly lost power and died. Fortunately, I was able to get to the side of the road to be towed. I found out the Xterras problems with their "fuel sending unit". in researching this, I found there are many Xterra owners complaining of sudden losses of power and it is the "fuel sending unit". my part was back ordered for nearly two weeks because of the demand for this part. I was lucky not to be involved in an accident. I am afraid others will not be so lucky. I feel Nissan should be required to recall their Nissan Xterras and have them replace the "fuel sending units."
A D V E R T I S E M E N T S
- Newburgh, NY, USA