This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle stopped running. Diagnosis is fuel pump and sending unit. The manufacturer is refusing a recall even with the proof that this has been a numerous complaint. I am now told that I would have to wait 2 months for the part due to a high demand.
My husband and I had just returned home one evening after driving our Xterra for approximately 1 hr. 15 min later my 10 yr old son called needing a ride home. So I went out to the Xterra and it would not start. I had to call a cab to go get him. We notified our dealership, they said most likely the fuel pump sending unit gone bad. That they have six Xterra's in their lot that have been there for 2 weeks with the same problem. Parts are on national back order, and they have no idea as to when parts can be expected. We now have to have our vehicle towed to the dealer, at our expense because the extended warranty we paid $1,200 for just ran out 2 wks ago !!! they do not know when they can have the vehicle fixed because parts are on back order. This problem is a safety related issue and should definitely be recalled.
The vehicle suddenly lost all power while I was driving, I had to have the car towed to a service station because it would not restart. I had a new battery, full tank of gas, it made no sense. The problem is a corroded component on the fuel pump, necessitating a new fuel pump and component. Per the service station, they will use the same exact part again, however a gel will be used on the component to avoid the corrosion that can occur. Why didn't Nissan do this in the first place?? I am out over $500 for repairs and could have been injured due to the loss of power!
I have a 2000 Nissan Xterra SE. I was driving at 60 mph when the fuel sending unit failed, forcing me to drift to the shoulder of a busy highway. There I sat with my one year old daughter - stranded. I had no warning of this terrible event and am furious that a vehicle with only 35,000 miles on it could malfunction so terribly.
The fuel pump on my wife's 2000 Nissan Xterra failed while she was driving it. The vehicle stalled and failed to restart. It was towed to a service station for repair. The service tech called Nissan and ordered the part fuel pump, which was on back order. Nissan said they had a number of failures but not recalled the pump. Nissan also said to replace the filter and regulator. The cost was over $500. This failure could have caused a major accident since fuel pump failure shuts the vehicle off.
While traveling 35 mph vehicle started to slow down and afterwards vehicle stalled. Dealer was contacted, technician stated fuel pump needed to be replaced.
Since having my vehicle I have had several problems. Some minor however having a new vehicle I did not expect to have this many problems. I have had a continuous wind noise from my sun roof that has been taken in 3 times to be repaired. I also had to have my rear windshield wiper repaired. Approximately 1 month ago I had to have my brakes replaced and was just informed today (10/10/01) that my fuel pump has gone bad. Several monthes ago I had a "knocking" noise under my hood and as of today I have another "knocking" noise. I just do not feel that my truck should have this many problems with it being so new! my truck stopped 3 times as I was on the highway driving. I had cars in front as well as behind me, it was a very scary and dangerous situation to be in. I hope my complaints do not go unheard as I feel they have at my car dealership. Thank you!
A D V E R T I S E M E N T S
- Wellington, OH, USA