CarComplaints.com Notes: Be aware the 2007-2011 Nissan Versa was recalled in the US in May 2016 & July 2017 for defective Takata airbags that are potentially deadly. Many Versa owners have reported problems getting Nissan dealers to complete the recall repair, due to scheduling problems & parts shortages.

If you are considering purchasing a 2007-2011 Nissan Versa, call your local Nissan dealer with the VIN# & ask if the airbag recall has been done.

10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
68,642 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Nissan Versa suspension problems

suspension problem

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2011 Nissan Versa Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #22

May 012017

Versa

  • 89,500 miles

A D V E R T I S E M E N T S

Steering wheel would snap back for two weeks and then all of a sudden one morning I heard a loud snap on the control arm and the vehicle came to a grinding stop.

- Colorado Springs, CO, USA

problem #21

Jan 152017

Versa

  • 72,000 miles
At around 72,000 miles, both front springs broke. As one of the attached pictures shows, a very sharp end of one of the springs was less than 2 inches away from a front tire. Bad springs on this car are a known safety item for NHTSA, but only in what are called "salt states" - places where they use salt on the roads. That is simply whitewashing this problem. I do not live in a salt state, nor has this car ever been in one in winter. NHTSA should take care of this problem before someone dies.

- Boise, ID, USA

problem #20

Feb 032017

Versa

  • 70,200 miles
The front coil springs broke shortly after 70,000 miles. As far as I know, they failed at the time I was pulling our of my driveway. There was a loud noise at the time. I know that there is a recall for these models in the so called "salt states", but my state is not included. There are far too many failures of this kind in non salt states. This should be addressed by a mandatory recall. Eventually, someone will die.

- Boise, ID, USA

problem #19

Jan 202017

Versa

  • 51,000 miles

A D V E R T I S E M E N T S

Front coil springs making noise saw recall for salt belt region what about California where salt might be used when backing out and also going forward; city streets; turning also seat belt does not retract fully

- Chula Vista, CA, USA

problem #18

Jul 292016

Versa

  • miles
The sub frame bushing needs replaced. It is a safety issue. My car only has 30,000 on it. When researching I have found this is an issue with most Nissan Versa"S. why has there not been a recall"??????"

- Newton, NH, USA

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problem #17

Mar 142016

Versa

  • 67,373 miles
I took the car in for coil spring recall. Dealer said they also required additional cost for replacing bearing struts @$65 and they recommended replacing; subframe, stays & cat converter due to rust @$2486.09. They car frame is rusting away.

- Hadley, MA, USA

problem #16

Mar 162016

Versa

  • 15 miles

A D V E R T I S E M E N T S

Horrible popping noise when turning and going slow. Like something is going to fall off the car.

- Longview, TX, USA

problem #15

Dec 042014

Versa

  • 102,000 miles
The contact owns a 2011 Nissan Versa. The contact stated that while driving at various speeds and attempting to complete a left or right turn, there would be abnormal squeaking noises coming from the vehicle. In addition, the vehicle would become unstable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V573000 (suspension). The manufacturer was not made aware of the failure. The failure mileage was 102,000.

- Pittsburg, KS, USA

problem #14

Sep 012015

Versa

  • 110,000 miles
I was on my way to work one morning at 430am I was on the interstate. I felt a pull in my steering wheel and heard a big popping noise and pulled over to check on it and everything to me at that time looked ok. I keep driving 5 more mins or so and I heard the noise again and at that time my passenger tire was flat, I had to call a tow truck which costed me 160$. I thought it was just a regular tire blow out till my I take it to get fixed and my suspension had busted. I had to replace the front bumper (get it painted extra 135$), passenger side fender windshield wiper box, passenger fender well, ABS senor cable, get the suspension fixed and the plastic piece that goes along under the doors.(the long piece along the bottom) a total of 670$ out of my pocket

- Decatur, GA, USA

problem #13

Aug 232015

Versa

  • 30,000 miles
(posting complaint for my mom) she was driving along the road at about a fairly low rate of speed (25ish) when she heard a loud bang from the front end. She continued to drive home where I determined that the front driver's side coil spring had broken and dislodged itself from the strut plate. I will be contacting Nissan about the issue.

- Upper Darby, PA, USA

problem #12

Jul 292015

Versa

  • 78,000 miles

A D V E R T I S E M E N T S

I was turning out of a parking space when I heard a loud pop. I continued to drive home, hearing noise whenever I turned the wheel. My husband took a look at the car when I got home. We discovered that the strut coil had broken and was rubbing the tire. I was lucky that it didn't blow my tire.

- Waterloo, IL, USA

problem #11

Jul 202015

Versa

  • 20,181 miles
On 7/20/15 was outside heard what sounded like an explosion from garage area. Looked around couldn't find anything. Chalked it up to concrete cracking after heavy flooding in the area. 7/23/15 got in car to go to town. The car did not seem to want to move turned steering wheel and bang the sound of metal hitting concrete. Looked to see what happened and found the right front strut coil spring broke and piece of it was laying under the car. So now I know what the sound from Monday was. Of course this could have been a lot worse if had been driving. For a coil spring to unseat from strut mount while parked is an obvious manufacturer defect. Where the spring broke showed sign of old crack in steel. It had a rusted spot about a 1/4" deep one side. Have contacted Nissan and a rep. Is supposed to contact me. Car cannot be moved without risk of further damage. And of course its passed 3/36 warranty. I will wait and see what Nissan rep. Has to say, but I expect to have repair myself at my own cost. Which I will replace both front struts to be on the safe side, and have to have an alignment.

- Miracle, KY, USA

problem #10

Jan 172014

Versa

  • 20,840 miles
Loud clunk heard when backing out of driveway. Got onto road and front tire shredded after starting to move forward. Towed vehicle to dealer and was told that the right front coil spring had broken. Left front spring broke at 31306 miles on June 19 of 2015.

- Westminster, MD, USA

problem #9

May 172015

Versa

  • 57,520 miles
I was driving on flat road and heard a loud bang. I pulled over and saw my left front end had dipped down. My left front coil spring cracked into two pieces.I was not covered under any warranty. I bought my car brand new. In 2013 I had to have the front strut mount bearings replaced (under warranty). Insulation tubes were installed on the top and bottom of the coil springs at that time. How could I have so many suspension issues with such a young car? my research shows coil springs have been an issue for Nissan Versa.

- Bowling Green, KY, USA

problem #8

Apr 122015

Versa 4-cyl

  • 160,000 miles
Pulling out of my driveway, heard a loud clunk from front drivers side, got out and checked vehicle, the drivers side spring was broken. Thankfully this didn't happen on the highway at a higher speed.

- Forked River, NJ, USA

problem #7

Apr 092015

Versa 4-cyl

  • 46,701 miles
My daughter pulled out of her parking spot, turned into traffic and sped up to 30 miles an hour. She heard a load noise and after maybe a 100' smelled something burning. She pulled over and called for a tow truck. The car was dropped at a Nissan dealership to be looked at. We were called a little latter that the right front coil spring was broken. I am having both front coil springs replaced as recommended by the dealership. They said they have replace coil springs on other Versa models for premature breaking and that was one of the reasons they recommended replacing both. If this happened at higher speeds and the coils went into the tire it could have a cause an accident. I looked online and there are many Nissan Versa models with low mileage with failed coil springs.

- Wolfeboro, NH, USA

problem #6

Feb 142015

Versa

  • 4,850 miles
While driving to work I had a flat tire. A garage fixed it. My car was making funny noises and bangs when I drove it. I went to a different garage, the mechanic wouldn't let me drive it off the lot as it was too dangerous. He fixed the car. The problem was that the front end struts and springs broke in half, that is why I had the flat in the first place. Why would a car that is only 5 years old fall apart like that" after the tire was fixed I drove the car for another month in this damaged condition, it could have broken completely while I was in it. Plus I just paid $1060 to fix it. Has this happened to other Nissan"

- Maynard, MA, USA

problem #5

Mar 042015

Versa 4-cyl

  • 64,800 miles
Nissan Versa 2011 hatchback sl. Front right(passenger side) coil spring snapped and hit against inner fender. Spring snapped near the top of the coil where the first full downward coil comes in contact with the uppermost end of the spring. I first noticed a noise when backing out of the driveway onto the street. Our local Nissan service department said, "haven't had that problem", and suggested I contact Nissan usa when I inquired about possible compensation for the defect. I have not received an acknowledgment or reply from Nissan. The local Nissan dealer couldn't tell me if they had the springs in stock for the repair, but in a way, would I really want them? I had to put two, aftermarket strut/spring assemblies in the car to get it back on the road a.S.a.P. crazy for a car with 65K miles on asphalt roads. I feel for the people who have had tires punctured by the broken springs and I too am still concerned about my wife driving the car on the interstate, even with the different brand struts/springs.

- Hackettstown, NJ, USA

problem #4

May 052014

Versa

  • 28,000 miles
The contact owns a 2011 Nissan Versa. The contact stated that she was made aware by an independent mechanic during a routine maintenance that the strut mounts were worn. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000.

- Sedro-Woolley, WA, USA

problem #3

Feb 012014

Versa 4-cyl

  • 28,000 miles
While car was sitting in driveway (getting washed), I heard loud pop and front end dropped a couple of inches. Right front coil spring spontaneously broke. Car has been very gently driven for 3 years, 28,000 miles.

- Trumbull, CT, USA

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