This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 31, 2020, while slowing for a traffic light, my vehicle began to shake violently and as I came to a complete stop, the engine shut off. Upon taking the vehicle to a local Nissan dealership, I was informed that the engine wiring harness would need to be replaced. This is a problem, in and of itself, because this component can typically last for the lifetime of a vehicle except in cases for which there is extensive damage to the vehicle such as an accident or flood, neither of which have been the case. Multiple external service technicians have agreed that this type of mechanical failure should not be occurring in a newer model vehicle with less than 50,000 miles. It is my firm belief that the mechanical failure of a component which rarely fails point to poor quality of craftsmanship and should be investigated as a potential recall issue as it poses a safety issue and the occurrence of such an issue at this stage of a vehicle's life is highly unlikely.
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at various speeds the vehicle stalled without warning. The failure recurred on 5 separate occasion. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer Nissan of metairie (6636 veterans memorial blvd metairie, la) to be diagnosed which was still pending. The manufacturer was not available. The failure mileage was 22,000. The VIN was not available.
Bought this car be with 42 miles on it. About a month after I bought it the aeb system started activating and slamming the brakes when nothing was in front of me. I had never had a car with this feature before. I later got a notice to bring it in to a deal for an update before the warranty went out. The car is now out of warranty and has begun doing the same thing again. I was driving 65 on the interstate with no traffic or obstacles in front of me. The warning system went off then immediately activates the brakes slowing me down to 40 miles an hour. Thankfully the car behind me was able to react in time to swerve and miss me. I got tje one finger salute from the driver of that vehicle. It is now happening more and more frequently. I was told by dealer that since it is out of warranty I would have to pay for another update. I can't afford to pay that right now. Anyway this is a safety issue that should have been corrected when they did the first update on the aeb software. Purchases from benton Nissan in bessemer, al but have had all service performed by Sierra Nissan of sylacauga, al. But I have quit utilizing serra nissa since they put the wrong type of oil in my car and refuses to fix the problem even though they admitted to the mistake also it was printed the servive receipt as proof that they oil they uses was incorrect.
Bought a new 2018 Rogue sv on 5/8/19 & have had continuous & unfixed problems with it. With 165 miles on the car, I took this Rogue to the lebrun dealership in auburn, NY to correct 2 problems: 1 was the "repeated and very noticeable vibrations in the steering wheel & body of the car." And other electrical problems. Brought the Rogue back to lebrun 5 more times to get these noticeable vibrations corrected. Both the owner & Nissan factory rep.drove the car and both agreed that I had vibrations in the steering wheel, etc. Why" their answers were: "it has something to do with the transmission." If Nissan knows what the problem is, why are they continuing to sell these cars with a known engineering designed-in defect? I asked for my money back but lebrun won't because he didn't build the car. And Nissan" they too refused & honor their warranties and promises. I find that the dealership owner, Nissan & the factory rep. To be corrupt and unethical in refusing to live up to their published warranties and promises. The fact that Nissan & lebrun have known about these severe vibration problems for years & the factory rep. Had "determined my vehicle was operating as designed" is untrue. Nissan has refused to fix this engineering designed-in flaw is truly unacceptable & borders on the criminal, especially for the fact that they're still there in the 2019 and 2020 Rogue models. I drove a 2020 Rogue with the owner and the vibrations are still there. Also, this 2018 Rogue has various electrical problems, such as: It kept, & still does at times, change my settings from fm to cd, xmradio to am, etc.; keeps blowing a 20 amp fuse when I tried to install a multi-outlet device & plugged in a dash cam & a radar detector. Also, if I just plug in my radar detector, shut off the ignition & open any door, the radar detector turns on. Electrical problems galore.
The contact owns a 2018 Nissan Rogue. The contact stated that after a reboot repair on the radio in his vehicle, there was also a recall regarding the automatic braking radar system that activated without warning. The radio failure was related to the braking radar system failure. The vehicle was taken to peters Nissan of nashua (S280 amherst St, nashua, nh 03063, (603) 718-3851) where the contact was informed that the radio system was the main hub for the vehicle's electronic systems and back up camera. The radio had been replaced three seperate times. But the electrical systems continued to fail. The dealer kept the vehicle for three weeks, but the failure recurred with the radio turning on at high volume. The dealer admitted that the vehicle's electronic systems had major defects. The contact felt that the failures worsened when the reboots were performed by the dealer. The failure mileage was 8,000.
- Raymond, NH, USA
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Aebwarning all controls malfunctioning. Multiple warning on dash board. Complete computer control failed. Vehicle will not start. Vehicle was parked after short ride. When trying to get back home system failures.
Radio keeps freezing up, been replaced 3 times & 2 updates to software., front auto braking, light comes on when I have had no wrecks, just randomly slows down. All these have happened during driving. Been in shop more than 8 times in 6 months of owning this car. I have turned videos over to our attorney, he is getting no where with Nissan.
My car suddenly stopped a couple of times while no other object was in front of me. And now I encountered a malfunction that appears as a warning on my dashboard showing the early brake detection not working properly. I took a picture of what it looks like
The contact owns a 2018 Nissan Rogue. When the vehicle was started, the entire instrument panel illuminated. The vehicle was towed to Nissan city (225 boston post rd, port chester, NY 10573, (914) 937-1777) three separate times, but was unable to find any failures. Also, when the cruise control was adjusted, the vehicle would perform the opposite of the requested function. When the hazard lights were engaged, it disabled the speedometer; therefore, the contact did not know the speed being traveled. The manufacturer was contacted and stated that they could not assist. After the third visit to the dealer, the manufacturer launched a new investigation and stated that they would call the contact back with the results. The failure mileage was 1,500.
In parking garage the emergency stop engages every floor while going up the ramp and also finding a parking space. Speed will be 15mph or lower and will cause the breaks to slam potentially causing a wreck everyday I work in the area due to all the cars being so close together.
The contact owns a 2018 Nissan Rogue. While driving 50 mph, the automatic braking system engaged independently without warning and stopped the vehicle. The contact stated that the failure occurred numerous times. While pulling into the driveway, the failure occurred without warning. The vehicle was taken to heritage Nissan (1500 veterans memorial hwy ne, rome, ga 30161, (706) 291-1981) three times for the same failure. The dealer diagnosed the vehicle, but did not disclose the cause of the failure. The contact also stated that the navigation system and the entire electrical system failed to function each time the vehicle was powered off. The manufacturer was made aware of the failure and provided case number: 36969839. The approximate failure mileage was 22,000.
The contact owns a 2018 Nissan Rogue. While the contact's mother-in-law was driving 35 mph, the vehicle decelerated and stopped moving on its own without warning. The vehicle was restarted and resumed normal operation. The contact spoke with pohanka Nissan of fredericksburg (5200 jefferson davis hwy, fredericksburg, va 22408, 540-898-5200) and was informed to drop off the vehicle for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,700. The VIN was unknown.
My Nissan Rogue has experienced the same issue 3 times in a 2 month period. 1st time - driving, crossing a busy intersection front end shuddered, shook heavily, check engine light came on. I was able to drive it to local mechanic who ran diagnostics and stated there were too many codes regarding the electric system and recommended I take it to dealership. Took it to local dealer, diagnostics were run again, and they reported they were not sure of the issue, suspected damage to the maf sensor (which was then throwing off the report of all other sensors). They replaced it with Nissan manufactured part and electric tape and I was told it was good to go. 2nd time - stationary making a left onto busy main street, car shuddered, stalled, no check engine light completely stopped. Unable to drive it, when changing gears it just coasted backwards (due to the hill I was on). Had it towed to the same dealer, told the same thing as previous visit 'not sure what's wrong, probably the sensor, ' was told they replaced it again with Nissan manufactured part and 'taped up real good this time.' However could not guarantee it wouldn't happen again, also still no idea what exactly caused the stalling. 3rd time- driving straight after being stopped at res light, car stalls, engine light back on, and unable to drive it. The car coasted to the nearest shoulder and now waiting for a tow truck to take me to a different dealership, whom hopefully can fix the problem that continues to happen.
Takata recall 2 occasions vehicle was in motion, once 35+ mph and 40mph. Car literally stopped in the middle of the road with moving traffic. Dealership claimed it was the sensor the first time & switched it. Happened second time today & almost caused multiple fatal wrecks. Both times on busy roads & this time exiting a bridge into on coming traffic and multiple lanes. I'm scared to drive this vehicle. Bought it brand new. Fist couple months had sent video and reported on 3 occasions where the radio screen was also defective and they replaced it. On both occasions this has been traumatizing and just looking at the computer is not enough! I put down $8K and traded in a vehicle to buy my first new car, only for it to become a death trap!
The contact owns a 2018 Nissan Rogue. While driving, the vehicle would brake and slow down without the brake pedal being depressed. The vehicle also made a noise as if it were driving over speed bumps. Nissan South (6889 jonesboro rd, morrow, ga 30260, (678) 619-3104) stated that the emergency brake was being applied because the braking system signaled the wiring or signs from a particular section of the road. The contact was informed to shut off the system when approaching that portion of the road and then turn it on again afterwards. The contact stated that the failure only occurred along that portion of the road. The manufacturer was not notified. The dealer offered no other suggestions for the repair and did not diagnose the vehicle. The failure mileage was 32,000.
The car's automatic emergency braking system brakes suddenly without warning and randomly. It does so without any obstacles or obstructions visible, or when vehicles are in the vecinity while driving. This proposed safety feature in actuallity has made these experiences feel it as unsafe. I have had this problem for a year and a half. To remedy the situation I have turned off the automatic braking feature off, since it does not work. And on the contrary it actually makes the SUV feel more unsafe.
Trouble with the electronics from new. Occasionally when I hang up the phone on bluetooth, the radio volume is full blast. It does adjust the volume after a couple seconds. Then the aeb was engaging when there were no obstacles, not going up a ramp, nothing. This occurred at lower speeds, three times in a parking deck and once in a parking lot. So I mentioned it and the 'advisory' card I received from Nissan when I brought it in for the 15K oil change. The dealer told me they did a sw upgrade and all was well. Driving the car the next day and the power steering was out (warning light on), aeb warning light on and the climate control was completely black. Took it back to the dealership, where it has been for over two weeks now. They said they have tried new computer modules, but cannot seem to get it resolved. The electronics never seemed right with this vehicle and I am concerned about the safety of it now.
When driving the automatic braking feature will automatically engage with nothing in my sorounding causing my car to go to a quick stop on the highway etc. This has happened multiple times since I have purchased the vehicle new in February.
A D V E R T I S E M E N T S
- Maumelle, AR, USA