This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a Chassis Control System Error. When I tried to restart my car after it randomly shut off. I-€™ve had the car check and they thought it was the battery they did a check and the battery-€™s and all the parts are fine. They couldn-€™t find the problem, this is dangerous because car stopped while driving.
While driving the car randomly turns off I-€™ve had the car serivced and they can-€™t figure out the problem. It randomly stalls. Many people are having this problem if you just look up any Nissan rouge in 2018 review a lot have the said the same thing I-€™ve been lucky enough to notice before it happens but it could lead to someone-€™s death if not seriously looked
The backup camera periodically freezes when you put the vehicle in reverse. Other times, the screen will stay black or just show the Nissan logo until you cycle power. The safety of all inside the vehicle and around the vehicle is at risk when the backup camera feed freezes, especially if the operator doesn't realize the feed is frozen. This vehicle is currently operated outside of the US but will be available for inspection upon return. The issue is intermittent so it has not been reproduced in the presence of any service center. There were no warning messages involved.
The trunk hatch sensor does not always detect when there is someone in the trunk. I have had multiple incidents where whether I use the fob or the manual button on the truck door it-€™s self it will open and then immediately start to close when I am standing underneath it. I have almost gotten pinned under the trunk door and had to quickly get out from underneath before it closed.
The contact owns a 2018 Nissan Rogue. The contact stated that the forward collision avoidance automatic emergency braking activated independently while driving at various speeds. The contact stated that the front radar obstructed message was displayed. The vehicle was not taken to a dealership to be inspected. The manufacturer was informed of the failure. The failure mileage was approximately 23,000.
- Staten Island, NY, USA
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When my vehicle is parked and turned off I am unable to lock or unlock it using the power button on the doors' exterior. My vehicle started doing this after a visit to a Nissan dealership (2551 the nalley way, atlanta, ga 30360) for a simple oil change. I took it back the following day when the issue began and they told me they were not responsible and that it was a common issue of my front-door lock actuator failing and that it would have to be replaced. Feeling defeated after trying to reason with management that it was not having this issue before they serviced my vehicle, I decided to leave it alone. However, recently my niece and I were out shopping and noticed that we were being followed by a strange acting man. We took off running toward my vehicle trying to reach safety, but what happens? the door lock actuator fails and I'm unable to enter my own vehicle! our only saving grace was that another man in the parking lot noticed that we were trying to flea from danger and intervened to get the other man away from us. It was terrifying! I'm not sure what may have happened to my niece and I had he not stepped in and I hate to even think about it. Fast forward a few days and it begins to rain for days straight and I'm left fiddling with my keys to open my door, while also holding a purse, baby bag, and baby on my hip and trying to balance an umbrella to keep us dry. Imagine the sight of that. It's so frustrating! at first I thought that maybe my key battery was dying and decided to get the battery replaced before returning to the dealership but the battery was not the issue. I've never heard of door lock actuator failure and believe it to be a manufacturing error and safety hazard. I bought the 2018 Nissan Rogue because I loved my 2017 Rogue and never experienced the issues that this newer model has given me. Boy was I wrong!!! Nissan should be held accountable!
Brand new 2018 Nissan Rogue, driving to work at around 6am roughly 30mph. Was jamming out and all of a sudden the car comes to a complete stop without any warning. Laptop bag which was on the front seat slammed into the dash, luckily I was wearing my seatbelt or I would have had Nissan steering wheel for breakfast. This issue happened in 2019 and it is still happening in 2021 after many many attempts to have Nissan take this vehicle back. Nissan I do not feel safe in this vehicle.
Leased a 2018 Nissan Rogue in August of 2018 and started having electrical issues with the vehicle. While driving, the navigation screen, center cluster where the speedometer is and all air condition and electronics would power off and restart itself, as if I was cranking the vehicle up. Took the car in for service and the dealership stated they had never seen this issue before and that they didn't know how to fix it. The dealership called me the next day stating the car was ready. On my way home from the dealer, the sensor system that works with the automatic emergency braking failed. I totaled the vehicle and fractured C5, C6, C7 in my neck, and had to wear a cervical collar for 4 months following the accident. I also suffered a concussion. Nissan took over and started they needed to perform an investigation. They found an issue with the sensor system in the car, and the aeb was not functioning. This could have all been avoided. 10 months later they send out a customer service initiative to have the car updated and looked at again. However the car was no longer in my possession.
The trunk when opened will open all of the way and then will close automatically almost immediately and without warning. The vehicle is stationary, off, and in park usually, but it will also happen when the vehicle is stationary, on, and in park. I has happened multiple times.
The contact owns a 2018 Nissan Rogue. The contact stated while driving 45 mph, the vehicle stalled. The contact was unaware if there were any warning lights illuminated. The contact parked on the side of the roadway, restarted the vehicle and drove to her destination. The vehicle was taken on three different occasions to planet Nissan (5850 centennial center blvd, las vegas, nv 89149; (702) 425-8141), to be diagnosed. On the first visit the contact was informed that the aeb sensor needed to be reset however, the contact was unsure if the mechanic had reset the sensor. The contact stated in addition that the clips holding the panels of the vehicle, were detaching. The vehicle was taken to autonation Nissan las vegas (5800 w sahara ave, las vegas, nv 89146;(702) 570-1013) and was informed that bodywork was needed to repair the issue. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 40,729.
I would like to report an issue with the vehicles automatic braking assistance system. While driving the car on an avenue, the car just stopped completely with no other traffic in the area. No one in front or behind. The car came to a complete stop and I and my passenger where thrown forward with the seat belts tightening around us. The car has also slowed down on major streets and highways.
1) while driving vehicle would identify shadows as objects & slow down 2) back up view on dash freezes - not allowing accurate viewing of objects behind 3) when I got a flat tire & drove on donut AWD locked in place and overheated - could not turn off AWD 4) the most recent incident occurred while stopped at gas pump crash detector kicked on and only @.50/gas could be pumped at a time kicking off the fuel pump repeatedly I have never been contacted by anyone regarding recalls -
The emergancy braking system goes off for no reason when I was driving down the road with no vehical or object in front of the veheical that should cause it to stop. When it goes off the brakes are applied and the car stops in the road.
This is a new incident for same vehicle reported in NHTSA incident #11308847. The vehicle was attempted to be picked up for the first time since February 10, 2020 when it was involved in a wreck on that date. Vehicle had been with Nissan representatives continuously since that date. The vehicle had sat unattended for several months due to issues reported in NHTSA incident #11308847. Nissan provided written response the vehicle's body damage was repaired but they were unable to reproduce any computer issues. Consumer was instructed to pick-up vehicle by today. The vehicle was started while at the Nissan facility and left running for a little while as the battery had completely discharged. During the final check before I left the Nissan facility, the vehicle's ignition was engaged and the vehicle was fully running. However, numerous lights on the dashboard were illuminated that should not be illuminated while the vehicle was parked and turned on. These lights included power steering, ABS, brake, check engine, oil pressure, and a few other lights. Additionally, the air conditioning system was completely unresponsive in terms of blowing air or running any fans. The vehicle could not be released by the Nissan facility's service manager and the vehicle will be kept for further investigation into continuing onboard computer systems not functioning correctly. The consumer stated the battery had low voltage causing the failures.
My vehicle would not start three separate occasions and the dealership told me it was the battery however it keeps happening and they will not check the alternator. If the alternator is bad my battery will not stay charged and they should know that as a mechanic. First time simply charged my battery, second time replaced my battery, third time just let my car sit for days to see what would happen so I had to pick it up without it being resolved.
My car has been dying intermittently for the past few months while stationary. Today my vehicle shut off while I was driving home on a residential street, traveling approximately 35 miles per hour, causing the steering to lock up and my vehicle to abruptly stop. All the indicator lights shut off as well. Another vehicle had to swerve into the other lane to avoid rear ending me.
The infotainment system, which includes the cameras and navigation system randomly reboots itself. While using navigation the entire system will reboot itself. Sometimes the touch screen will freeze up and it has to be manually rebooted. The infotainment system is important because it has your backup cameras and navigation system. (the date, mileage on my vehicle and speed I was going was based on the most recent occurrence.)
On March 31, 2020, while slowing for a traffic light, my vehicle began to shake violently and as I came to a complete stop, the engine shut off. Upon taking the vehicle to a local Nissan dealership, I was informed that the engine wiring harness would need to be replaced. This is a problem, in and of itself, because this component can typically last for the lifetime of a vehicle except in cases for which there is extensive damage to the vehicle such as an accident or flood, neither of which have been the case. Multiple external service technicians have agreed that this type of mechanical failure should not be occurring in a newer model vehicle with less than 50,000 miles. It is my firm belief that the mechanical failure of a component which rarely fails point to poor quality of craftsmanship and should be investigated as a potential recall issue as it poses a safety issue and the occurrence of such an issue at this stage of a vehicle's life is highly unlikely.
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at various speeds the vehicle stalled without warning. The failure recurred on 5 separate occasion. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer Nissan of metairie (6636 veterans memorial blvd metairie, la) to be diagnosed which was still pending. The manufacturer was not available. The failure mileage was 22,000. The VIN was not available.
A D V E R T I S E M E N T S
- Lake Worth, FL, USA