This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car suddenly stops accelerating while driving (this happened while driving 65 mph on an interstate highway). Cvt transmission replaced at 9,000 miles (yes, brand new car) and now needs new cvt for same problem at 69,000 miles, however this time not under warranty. Two transmission failures under dangerous circumstances with no warning! not a good track record Nissan.
There is a known issue with Nissan cvt transmissions in this year, make and model vehicle. Nissan is accepting no responsibility and issuing no recalls. My vehicle will lose power out of nowhere when I'm driving causing me to not be able to accelerate above 40mph at 4-5 RPM, the gas peddle does not work you can feel the pull on the car there is no power. I need to take my foot off the gas to not blow my transmission but then I drop to about 20mph and on highways or even side roads this is very dangerous and not always possible. Because this only happens here and there (3 times in the last month) and never predictably, the dealership is saying they cannot fix or do anything to the car without the issue happening there under their supervision. As I stated, this is a known issue and well documented from current and previous Nissan owners and everyone's description of the incidents are identical. There needs to be a recall and this needs to be fixed on all vehicles before someone dies.
I purchased a 2016 Rogue sv (VIN [xxx], I have had nothing but problems with this vehicle since I brought it home. I had the head unit replace no less than 4 separate times because it would stop working and go black. The car had less than 10,000 miles on it. I was told it was being replaced with a "brand new unit". the dealership forgot to transfer my xm subscription to the new unit, so when I called to activate I find out not only is it not new, its 4 years older than the car I own. While replacing this the technicians destroyed the surrounding trim. Last June my car started stalling out, this happened on multiple occasions. The engine died but the electrical components stayed on. It has died at gas stations, stop lights and pulling onto a roadway. It continues to shudders at stop lights. Nissan was unable to replicate the events so I was told to take it home. Last week my Rogue began to push 6000 rpms while on the highway, pedal to the floor and I never made it above 45mph. During this event the car wouldn't go below 4000rpms, this event lasted about 30mins. This happened multiple times and we have video of the events, about 15 minutes worth. I was told this week that the dealership had sent the issues to Nissan, and that with the video/the complaints that Nissan would replace and fix what they believed to be the problem, something with the transmission. The dealership then called my husband and told him that we could pick up the vehicle and take it home. They told him that "Nissan created a technology" that is now installed in the vehicle so the next time an event happens it will record it, to continue driving it for a 1,000 miles. I feel unsafe in this vehicle. I do not trust this vehicle to deliver my daughter and I safely and reliably to our destination. I will be happy to share the video as well information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
-car has 56,000 miles -a few times over the past few months, it hesitates when accelerating from a full stop -yesterday, it happened a lot, and several times I even pushed the accelerator to the floor, and nothing happened...then it suddenly revved and shot forward after a few seconds. Terrifying. -I researched and it's a known issue, but today the dealer said they won't do anything because no error codes, etc., are showing up.
About a year ago (2018) my car started occasionally losing power after I had stopped at a light or stop sign after driving on a city street or getting off the highway. I would push the gas pedal and my car would not move until about 5 seconds later. If I keep driving while this happens, eventually the car will not go over 40 mph, the rpms will go up to 4K-5K and the engine will rev without gaining speed. It will then start lurching forward and jerking back and forth. I finally figured out that if I stop and then restart my car, the issue subsides. However, this issue has started happening more and more frequently. I would estimate driving the car for an hour, it will happen 7-8 times (when turning the car off, then on again). It makes driving dangerous when I am not able to accelerate when needed or when my car is jerking uncontrollably. My struts also keep squeaking when I go over speed bumps or any other bump. The dealer repeatedly tells me it's a known issue but nothing that needs to be replaced since it's not a safety issue.
- Highlands Ranch, CO, USA
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In October of 2018 I took my SUV with pictures to let them know that I tachometer was going up to high I was putting on the gas but my vehicle wasn't moving. They had it for three days and said nothing was wrong. I went back to have my oil changed and I let me know I was still having the problems. Nothing every done. On Saturday I went an got gas and the engine light came on I took it to O'reilly to see what the code showed it said dtc P0776; pressure control solenoid B. there was a young man that worked on cars there and he explained to me the issue was in the transmission. He said this doesn't occur over night and had I taken it to the dealership and I told him yes and he told me to call them. I called them this morning and the service manger told me I never complained again and I did but nothing was done. Maybe it because I didn't purchase it from them. I have 66,000 miles this a shame they don't care. I am currently in gary, Indiana helping to assist with my elderly mother that has dementia, this is the reason I went to the Nissan dealership in address: 220 verplank road, chesterton, in 46304 phone: (219) 787-1777 at: Bob rohrman please contact me by email or phone
Transmission failed at 59,000 miles. Truck just stop and lost power. It wouldn't go into gear accelerate or anything. This happened while I was doing 55mph it just shut down and thank god I was able to roll to the shoulder. There was no warning.
The contact owns a 2016 Nissan Rogue. The contact stated that the transmission would not shift into gear correctly and the RPM reading was inaccurate. In addition, the check engine warning indicator illuminated and "front end collision" appeared on the instrument panel. The vehicle was taken to a local mechanic who diagnosed that the transmission was faulty. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 82,000.
Transmission failure at 69450 mile solenoid compartment B inside transmission dealer says transmission needs replacing car outside of warrantee for powertrain of 60000 miles. Car transmission started slipping while on highway in cruise control RPM reviving high without pressing the accelarator eventually stopped had to tow to dealer.
Car does not go into gear. Slips out of gear when driving. Will not accelerate after stopping. It revs up and then accelerates quickly almost causing me to hit the car in front of me.
Without warning, the engine in my car intermittently shuts off while driving. This happens when the car is in motion. The car loses power to the steering wheel and breaks. Because the car is in motion when this occurs, I cannot put the car in park and restart it. I have to put it in neutral and turn the key to restart it. The problem seems to occur when driving the car for longer distances, although not on the highway. Use of the air conditioner or heat seem to make the issue worse. I have only had the check engine light flash once prior to this happening. The battery is still on, so the radio is still operational, as are all of the dashboard lights. I often don't know that the engine has shut off until I try to accelerate or break and am unable to do so. It is extremely unsafe. I have almost caused multiple accidents. I have taken the car to the Nissan dealership for a 5 point inspection and to have them drive the vehicle. I was turned away and they advised that they were unable to replicate the issue.
My 2016 Nissan Rogue experienced an abrupt and total failure of the cvt transmission. I was not able to accelerate and the vehicle would lurch and lose power. This abrupt failure makes me feel very unsafe for myself and my family that rides in this car, had it stalled on the busy St louis mo interstates we would have been hit and possibly killed, luckily I was on a busy, but less traveled road and I was able to limp the car to the dealership. My vehicle only has 41,000 miles on it. Once I got to the dealership, I insisted that they ride with me so they knew what was happening and not try to say that they couldn't replicate the issue when driving it alone. The service professional was very upfront and honest with me and told me it was definitely the transmission and Nissan has tons of these issues with their vehicles. My car has been in the shop for over a week now for a transmission rebuild. However, Nissan is not offering an extended warranty or anything on it, even though they know they are faulty and dangerous, I will only have 20,000 miles left on my warranty once I pick my care up from the dealership. Nissan doesn't offer loaner cars to those with warranty work that needs done, we have to pay $35 a day due to their faulty vehicles, the least they can do is offer loaner vehicles for warranty work! Nissan needs to held accountable for their lemon vehicles and be required to buy them back on the first transmission failure. I no longer feel safe driving this car, even with the rebuilt transmission and I don't think that it should be my responsibility to trade the car in, roll over thousands to another vehicle loan and pay $1500 or more in taxes to license and title another vehicle. Nissan needs to take care of this and they need to be fined for their continued use of faulty transmissions and made to buy back faulty and dangerous vehicles.
The contact owns a 2016 Nissan Rogue. While driving 65 mph, the transmission failed. Upon depressing the accelerator pedal, a loud dragging noise was heard. The vehicle was taken to an independent mechanic who diagnosed that the cvt was faulty. A dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.
When accelerating on highway or city street, I noticed vehicle began making a loud whining/purring noise. Took vehicle to dealership where I purchased vehicle from and they informed me that transmission would need to be replaced (and I do have powertrain warranty). This was a Wednesday so I was given a loaner vehicle on Thursday while my car would be in the shop over the weekend. Monday morning, never heard anything from dealership. Tuesday, same. Wednesday, still no word late in the afternoon so I had to call and the service coordinator informs me that they were not able to replace my transmission because Nissan states the noise the transmission is making is not "loud" enough. There is a service bulletin out on my vehicle that is titled "information to prevent cvt replacement due to misdiagnosis of noise" that the dealership's shop foreman went through and their conclusion was that this is what was wrong with my vehicle. I called Nissan and opened a case. My case manager spoke with the service manager at the dealership and my case was closed because according to the shop technician and Nissan, there's nothing "mechanically" wrong with my vehicle and it is "working properly" it just makes an unpleasant noise. So I called Nissan and re-opened my case and the assistant of my case manager informs me that my next step would be to take it to a different dealership and have them diagnose it and see if their findings are different. There are no nearby alternate Nissan dealerships that I can easily take my vehicle to. Nissan is forcing me to continue driving my vehicle despite them knowing there is a known failure and expecting me to continue making monthly payments for a vehicle that I do not feel safe driving.
The contact owns a 2016 Nissan Rogue. While accelerating, an abnormal winding noise was heard. There were no warning indicators illuminated. The vehicle was taken to the local dealer (causeway Nissan, 435 NJ-72, manahawkin, NJ 08050) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified and opened case number: 32050871. No further assistance was provided. The failure mileage was 67,000.
I purchased my 2016 Nissan Rogue at the end Oct of 2016. So I've owned it for 17 months and it has approx 24K miles. Up until Feb 24th, 2018, I had no issues save for extra rattle-Y driver's side window. On that date it was taken in for regular maintenence (oil/rotation/balance). Since that time the car is not handling well, at first I thought it was just a windy day or it was slippery road due to rain, but as time went on, the car seemed wobbly/bouncy on it's wheels (40+ mph) and would begin to slip/slide/skip out of the lane (60+ mph) I'm driving in. I am able to correct for it but it's scary to drive and feels like it's getting progressively worse. I have also noticed the car feels like it's struggling to go up small hill (30 mph) and wheels/tires don't seem to be gripping the road evenly. I have taken back to dealership and they have agreed something is wrong and it's not a tire balance or alignment type of issue. Thus far I've only been told it's not safe for me to drive, possibly axle or drivetrain issue. At this time they have provided a subpar loaner and are stating that the repairs will be under warranty. However, I am hugely concerned that something of this magnitude is already become an issue. At this point, I don't wan't the car anymore. Once they have made repairs, I am fortunate that I can probably afford to just trade in and get a new (not Nissan again ever) car. But I feel concerned if someone else were to purchase my trade in as a used car not knowing the potential hidden safety issues that may (likely) arise.
The contact leased a 2016 Nissan Rogue. The driver stated that the transmission failed to function properly. An independent mechanic determined that the vehicle was not safe to drive and suggested that it be serviced by the dealer who sold the vehicle. The contact stated that the vehicle hesitated and the gears were difficult to shift. The vehicle was taken to the dealer (hilltop Nissan, 258 NJ-10, East hanover, NJ 07936, (973) 887-5400) where the transmission was replaced twice, but indicated that it needed to be replaced a third time. The dealer was uncertain if they could offer a loaner vehicle until the failure was remedied. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 45,000.
As I was travelling on a major freeway, my brand new 2016 Nissan Rogue began to feel like it was "jumping." At that point I noticed my rpms were high for the speed I was going. Not even 30 seconds after, my car completely stalled. I was in the fast lane of the freeway and barely had time to react. I ended up stuck on the median of the freeway. I ended up having the car taken to the dealer down the road. They said they couldn't find anything wrong with it. I refused to drive it and began seeking further help through Nissan Consumer Affairs. After nearly a month, an engineer from Nissan took 5 minutes to look at it and noticed the transmission was slipping. The previous week before this major incident, the car is stalled a few blocks from my home on a residential street after accelerating from a complete stop. The dealership had told me there was nothing wrong with it and it was safe to drive. Now here we are 2 months later, and it feels as if the transmission is slipping again.
My wife had the car running in the driveway and returned to the car to push the start/stop button. Without pushing the break the car proceeded to go in reverse. She paniced and as she was getting into the car the door was forced open and damaged to the door.
The contact owns a 2016 Nissan Rogue. While driving 20-40 mph, the vehicle experienced moderate constant vibration without warning. The dealer diagnosed that the vehicle ran as intended. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500....updated 05/17/17
A D V E R T I S E M E N T S
- Greenfield Center, NY, USA