This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016 Nissan Rogue, 84, 000 miles. Vehicle began having trouble shifting gears while driving it. Shuddering and jerking. RPM's fluctuating all over the tach. Check engine light came on. I tool it to my mechanic to pull the codes, which they did, and they referred me to the dealership. On my way home, during which the vehicle could go no more than 25 miles an hour, it completely lost power on a small incline. Reverse and drive did not work. I had to have someone push the car back out of the intersection it was stuck in. I had to have it towed. Problem is the cvt transmission.
Transmission failed. Driving on freeway and the car lost total power. RPM rev high no power. Coasted to a stop. Tried to shift in different gears and does not respond. Car will not drive more than 15 miles per hours and the transmission is thing to shift to different gears.
Defective transmissions jerk, stall, shudder, hesitate, and even suffer from premature transmission failure. Unexpected surge of power from the engine. I carried it in the Nissan crossroads wake forest nc. They told me cvt unit needs replacing. The vehicle left me stranded on interstate 40 driving back from morrisville nc from work. After several tries I finally got it to the dealership at 11pm leaving me stalled again. I could have caused an accident. The vehicle only has 92,612 miles. Nissan won't take any interest in paying for the repairs even though they have had lawsuits along with multiple complaints about their cvt transmission. I'm a single mom working during this covid virus to shipper myself and my child with no other income. This vehicle is too new to have these problems. I have to drive an hour to work and an hour back. I need a vehicle asap. I'm still lock in payments with this vehicle and cannot afford to trade with this vehicle malfunctioning.
Car began losing power when accelerating and shuttering before finally catching gear and moving. Car would also exhibit a "whining or whirling" noise when accelerating. Eventually the car began vibrating from the back end at approximately 60 mph. Took car to abc Nissan in phoenix and they diagnosed with failing rear differential. Was advised to contact Nissan customer care as car was 4 years old and 70,000 miles. Customer care dragged out a "nothing we can do for you" response" for nearly 1 month. This is a very dangerous problem when turning into traffic as intermittently, the car will not accelerate when making a turn.I am worried now that the notorious cvt transmission will go out next.
- Phoenix, AZ, USA
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Took car in to dealer due to noise, corporate investigator needed to come in to review, and replaced transfer case. Upon picking car up, noise still there and upon further inspection cvt tranmission assembly replaced. Upon picking up third time, grinding noise easily hears when accelerating. All issues occurred while driving, and luckily transmission did not fail. Concern not only about transmission issue prevalent in other Nissan models including older Rogues, but dealer continuing to return vehicle when easily discernible to non-mechanic that issues have not been corrected.
When I push the gas the car barely moves - literally - and then it will go all the sudden. It has almost caused multiple accidents because I can find no rhyme or reason to when it will happen.
At about 58000 miles Sept 2019 I first noticed issues with acceleration and noise. I was about to go out of town and was afraid to get on the highway. I took my car to Nissan of bowie. The service representative said there were no codes activated and no recalls on the car. He gave me a list of other concerns for my car (brakes, rotors, and tires). I left the dealership and did not drive out of town as planned. My husband replaced my rotors, brakes, and tires. Still the car was shaky. Next trip out of town was in May 2020. My car stalled out while we were on the highway to visit my family in Kentucky. We were an hour away from our hotel and drove extremely slow. No dealerships were open on Sunday. We took my car to coyle Nissan in southern Indiana. This time the check engine light was on. They explained that the transmission was completely trashed and out of warranty. I tried to see if my insurance company would cover it. A service technician at this location told my insurance company there is nothing I could have done to damage the transmission. It goes out on its own. The cvt transmissions have had this problem for years. I called the Nissan warranty people to get support. They agreed to pay parts and not labor. While I was stranded out of town and stuck in a hotel, I had to pay 2000 dollars for labor to get back on the road and return to Maryland. I filed a BBB autoline complaint and they said they only help with cars less than 3 years old. My second transmission was put in on May 14th and went out less than two weeks later on May 27th. I noticed issues this time as soon as we headed to Maryland. It stalled out completely while I was on the highway again. This car is not safe. I am still making payments on this car and am on a third transmission. There was a class-action lawsuit against Nissan for the exact transmission in 2019 on other models.
The contact owns a 2016 Nissan Rogue. The contact stated that while at a stop light and attempting to move from the stopped position, the accelerator pedal was depressed however, the vehicle loss power and hesitated. The contact also stated that the vehicle was slow to move off from a stop. The vehicle was turned off and restarted and operated as intended. The vehicle was taken to an independent mechanic but was not diagnosed nor repaired. The independent mechanic informed the contact to contact the local dealer for assistance. A dealer was not contacted. The manufacturer was contacted and informed of the failure. The contact was informed that neither the diagnostic test nor the repair were covered under the vehicle warranty. The failure mileage was approximately 64,000.
When moving down highway 289 northbound in frisco, Texas at a speed of approximately 55 mph, the vehicle began to shudder and lose power, and eventually stopped moving while the gas pedal was engaged. For a few minutes I was stuck in the right line and the vehicle would not go into gear. I eventually turned the car off and turned it back on and the vehicle engaged the transmission. And when I started to move again the vehicle shuddered and when I got up to about 25 mph and the same issue happened a second time. And I was stalled a second time on the highway. I turned the car off and back on and was able to drive the car a few hundred yards to a turnout. This is a very dangerous problem and luckily I was able to get off the road and avoid a dangerous collision. I had to be towed a few miles to my home where the vehicle is now located.
Bearing worn out in transmission at 67000 miles; the only warning I had was a noise coming from under the car when car was in motion sounded like the spin cycle of a washing machine, no noise heard when car was stopped no warning light on the dash board but had to replace entire transmission
Bought this car for our 16 year old daughter to drive. It has 16,000 miles on it. It has started shuttering and lurching upon acceleration. At one point she was driving it on a busy four lane highway and it started lurching and the car died in the middle of the highway. Luckily she was able to move to the shoulder. This is a major safety issue. We took the car to the dealership and they updated the software. My husband went to pick it up and it did it as he was leaving the dealership. He immediately turned around and left the vehicle again. They are saying that it may be the belt inside the transmission.
Sitting in heavy traffic on the interstate, traffic was moving very slow (stop and go) as I depressed the gas pedal the car began to shudder and jolt. I released the gas pedal and tried again and received the same result. Once I was able to accelerate more I was able to continue. I then took my vehicle to my mechanic where he explained my transmission was going to stop working and I will need a new transmission. He had a machine that was hooked up to my vehicle showing the cvt code. I did not think to ask for a copy of the read out.
The contact owns a 2016 Nissan Rogue. The contact stated that when driving in windy condition with the cruise control set at 65 to 70 mhp, the check engine light illuminated and the rmp fluctuated from 2,000 to 3000. The contact disconnected the cruise control however, the RPM continued to be fluctuated from 2,000 to 3,000. The contact was able to drive the vehicle home. The contact spoke to the manufacturer. The manufacturer advised the contact to take the vehicle to the dealer to have a diagnostic performed. The manufacturer advised the contact that the 2016 Nissan Rogue was not included in the manufacturer warrantied transmission replacement that was for 5 years or 60,000 miles which was extended to 10 year or 120,000 miles. The manufacturer provided the contact case number 38531446. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The approximate failure mileage was 116,000.
The contact owns a 2016 Nissan Rogue. The contact stated that the transmission vibrated while driving 30 to 60 mph. There were no warning indicators illuminated. The vehicle was taken to an unknown dealer who stated that the transmission vibration was normal. The vehicle was equipped with a continuously variable transmission. On one occasion, the rpms increased when the gear was shifted. The manufacturer was contacted and provided case number: 37751621. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
Car lost acceleration when going down a long hill at about 45 mph on the main road from our house to our town. RPM's were going up and down without any pressure applied to gas or brakes. Car was then hard to put into gear, you could get it to engage after 5-10 times trying. No warning lights came on. This was less than 2mos after the PC490 campaign was preformed on my car and a transmission oil change.
My vehicle will lose power out of nowhere when I'm driving causing me to not be able to accelerate above 40mph at 4-5 RPM, the gas peddle does not work you can feel the pull on the car there is no power. I need to take my foot off the gas to not blow my transmission but then I drop to about 20mph and on highways or even side roads this is very dangerous and not always possible. Because this only happens here and there (3 times in the last month) and never predictably, the dealership is saying they cannot fix or do anything to the car without the issue happening there under their supervision. As I stated, this is a known issue and well documented from current and previous Nissan owners and everyone's description of the incidents are identical. There needs to be a recall and this needs to be fixed on all vehicles before someone dies. When my I take it to the dealership it states that my battery was bad then recommend me to change the positive terminal so I say I have bought the battery from the dealership and it is still under warranty so they replace the battery then I agree to change the positive terminal since it was under $100. After change both take it back and drive on the freeway and it happens again and I was able to start my car up and take it back to the dealership and they say the fuse was loosed so they release the car to me and it has stalled at night my my children in it and I have to get help and push my car in kroger parking lot and plan to tow to the dealership in the morning. The next morning it starts up so I drive to my friend house to park it there and wait until Monday to take it back, they then this time want me to change the chaissy control and I have told them that is not the problem. I had enough with them so decide to call corporate to file a complaint and now my car is still at the dealership for over two weeks. ECM change but code still
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- Little Falls, NY, USA