NHTSA — Air Bags Problems

2010 Mercury Milan (Page 5 of 6)

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,592 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan seat belts / air bags problems

seat belts / air bags problem

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2010 Mercury Milan Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #23

Nov 072017

Milan

  • miles

A D V E R T I S E M E N T S

Takata recall there may be an issue with my passenger side airbag deploying properly in the case of collision. However, the automobile manufacturer has not issued a recall with instructions on how to resolve the problem.

- Champlin, MN, USA

problem #22

Jun 012016

Milan

  • miles
Takata recall. This recall has been going on since 06/01/2016. Ford cannot fix this problem because they do not have the part. Now we have received notice that takata is bankrupt. So we are left with a vehicle which no one can ride in the passenger seat due to the possibility of death worst case scenario! do you want to put a family member in that seat and roll the dice!! someone needs to come up with a fix now. Can Ford not dismantle the air bag to not release as a temporary fix until the part comes in? at least this would be better for the owners of the vehicle so the seat could be used. Not to mention, safer! oh, but that might cost someone $ and even though it is their fault, the collateral damage is worth the risk rather than loose the $....what a sad country we are living in. It has been over a year and companies cannot come up with a fix! I am shocked that Ford has not gotten more involved than they have since they will be the ones who will be sued if anything bad happens. They made the vehicles and are therefore responsible. No one really cares who made the airbags. Ford should step up and make this right.

- Post Falls, ID, USA

problem #21

Nov 012017

Milan

  • 55,000 miles
Takata recall: As of 11/1/2017 at www.airbagrecall.com, this recall (which includes my vehicle) Jun 1, 2016, NHTSA recall number 16V384 is shown as "recall incomplete. Remedy not yet available". this means I have been required to drive a car that is a danger to me or park it for 16 months.

- Brentwood, TN, USA

problem #20

Oct 312017

Milan

  • miles

A D V E R T I S E M E N T S

Takata recall......called dealership to schedule an appointment to replace airbag and was told the part wasn't made available and probably wouldn't be for some time and that I had to wait for a letter from Ford. This should be readily available since it is potentially life threatening.

- Mingo Junction, OH, USA

problem #19

Jul 012016

Milan

  • miles
Takata recall

- San Antonio, TX, USA

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problem #18

Jun 152017

Milan

  • 75,000 miles
Takata recall. I recieved notice of recall in June 2016 and I have been unable to get airbag replaced. Everytime I call dealership im told the parts is not availablle. That is to dangerous situation to be riding around with. But it is your only car.

- Laporte, TX, USA

problem #17

Oct 252017

Milan

  • 112,000 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called friendly Ford (660 N Decatur blvd, las vegas, nv 89107; 866-724-9143) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 112,000. VIN tool confirms parts not available.

- North Las Vegas, NV, USA

problem #16

Jun 012016

Milan

  • 0 miles
Recall was sent June 2016 and have followed up with Ford dealer several times and have been told that they do not have the air bag to replace the defective one. My wife a cancer survivor and has a pillow that she places in the front of her body when I drive to protect the surgeries she has done so that there is not severe injuries if in an accident or the air bag deploys on its own

- Columbia, SC, USA

problem #15

Jul 012016

Milan

  • miles
Takata recall first received recall notice July 2016 for the passenger frontal airbag inflator. Called rountree moore Ford in lake city, Florida. They did not have replacement airbags. Rountree moore told me to call Ford to get status of airbag availability. Ford told me parts are not available right now and I will get a second notice when the parts are avialable. Still waiting on that second notice. It's been over a year now.

- Lake City, FL, USA

problem #14

Jun 202016

Milan

  • miles
The contact owns a 2010 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16vc38400 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (kinsel Ford in pleasanton, Texas) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pleasanton, TX, USA

problem #13

Jul 102016

Milan

  • miles

A D V E R T I S E M E N T S

Takata recalla in July 2016 I received a safety recall. Ford states they don't have recall parts yet. We are in warm humid climate. Do you have any safety advice? we can not disconnect the passenger air bag.

- Sarasota, FL, USA

problem #12

Aug 012017

Milan

  • miles
Received recall notice last year in July 2016. Requesting status on when this recall will be completed by Ford. It has been over one year and with current medical conditions have some reservations about driving a car with possible air bag deployment. Safety recall 16S26/NHTSA recall 16V-384

- Columbia, SC, USA

problem #11

Jun 012016

Milan

  • miles
"takata recall" - 16V-384 I received a recall letter notice in July of 2016 and called the Ford dealership right away. They did not have the part. I have inquired twice since and just called the dealership again who said they did not have the part and to call the Ford helpline. I just got off the Ford helpline and they said the part is still not available and I will be notified by letter when the part is available. I did express to Ford that I was worried about the safety of my passengers and was not happy about this. The person on the Ford helpline who identified himself as "eddie" said that Ford had decided that there was no danger and they had not had any complaints about the airbag malfunctioning so the car is safe to drive according to Ford. I inquired as to why only the passenger airbag was recalled and not the driver airbag or the side airbags. He said those others may be from a different manufacturer. I think that this has taken too long and I am concerned about the safety of my car. What is being done by the government to make takata correct this problem"?"

- Palm Harbor, FL, USA

problem #10

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port St Lucie, FL, USA

problem #9

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2010 Mercury Milan. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sanford, FL, USA

problem #8

Jul 302016

Milan

  • miles
Takata recall -- we received a recall notice in July 2016 for the airbag in our car. I just talked to 2 Ford dealerships and the Ford Motor Company and no one knows when this will be fixed. This seems like an unreasonable delay to fix this dangerous problem.

- Fort Wayne, IN, USA

problem #7

Jun 012016

Milan 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/01/17

- Melbourne Beach, FL, USA

problem #6

Jul 192016

Milan

  • 71,000 miles
Takata recall. Ford notified me in July of 2016 of the defect and recall. Ten months later and still no resolution. What is the allowed time for repair. When I call the dealer they tell me they will contact me when they have parts.

- Ocala, FL, USA

problem #5

May 312016

Milan

  • miles
Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/04/17

- Haines City, FL, USA

problem #4

Nov 152016

Milan 4-cyl

  • 49,000 miles
Takata recall. The contact owns a 2010 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacterer exceeded a reasonale amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 7/9/18

- Haines City, FL, USA

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