Power steering recall: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. I called Ford Motor Company regarding my vehicle 2010 Mercury Milan premier because I had to have my power steering replaced on my vehicle. The dealership stated that I would have to call Ford and inform them that my car should be listed in the recall. When I called I was transferred to customer relations. The woman was very rude and kept repeating the same thing over and over. I explained to her I understand the protocol I just want to make sure that information regarding the call will be submitted about my vehicle power steering was serviced on my Milan and if there was anything further that I could do regarding my vehicle possibly being in the recall. Her tone of voice was very rude and she didn't seem to care about my concern. I am considering purchasing a Honda vehicle. When my power steering went out it was four occurrences 3 times on the freeway and once leaving from work. Not only was my life and danger but the other drivers and my family members who were in the vehicle with me. So to speak with someone who does not care about my concern is very upsetting and I do not want to drive anymore Ford/Mercury vehicles.

- Plymouth, MI, USA

My car stalled suddenly in moderate 35 mph traffic on 8/16/14. I was nearly rear ended while I had to restart my car as there was nowhere to pull over. On 8/17/14, my car stalled suddenly after traveling.5 mile from home (at approx. 20 mph), so I returned to my house. On 8/18 at 7 am, I spoke to sheehy Ford in richmond, va, and was given an appointment for throttle body repair to occur on 8/19 under their "customer satisfaction program" 13B17. I was told that I was not in danger of getting stranded, so I had my husband follow me to work on 8/18. The car stalled again on 8/18 while traveling at 40 mph. Rather than replace the faulty part which they did have in stock, Ford merely recalibrated the powertrain since the check engine light was not lit when I dropped off the car for service, even though I notified them twice of the multiple incidents (via phone on 8/18 and in person on 8/19). I have filed a complaint with Ford since the contaminated internal motor contacts of the throttle body remain in my vehicle.

- Chesterfield, VA, USA

When trying to accelerate my car chugs and feels as if it wants to stall. I have to accelerate at a very very slow pace.

- Spring Hill, FL, USA

The contact owns a 2010 Mercury Milan. The contact stated that while driving 45 mph, the vehicle stalled. The contact mentioned that the check engine soon and wrench warning icon was illuminated. Aditionally, the contact stated that she had received a customer satisfaction directly related to failure. The vehicle was taken to the dealer. The technician diagnosed that the throttle body was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,000 and the current mileage was 19,000.

- Florence, SC, USA

I was driving on the highway going about 70mph when my car jolted. Then from there it decelerated very fast. I pushed on the gas and nothing it felt like it was in neutral with nothing happening. I quickly was able to get into the breakdown lane but due to being in the high speed lane I almost got hit by 2 cars. As I pulled over it felt like the car was about to stall. I shut the car off and waited. I turned it back on and it drove fine. About 2 months ago I had stopped at a stop sign and when I went to drive my car again felt like it was in neutral no matter how much I pressed on the gas it did not go anywhere... even though it was in the drive gear. I shut it off and turned it on and it was fine. My car feels like it hesitates and bucks sometimes when I am driving also. This seems extremely dangerous seeing as I was almost in an accident yesterday on the highway. I was told I needed to see if my VIN was part of the campaign recall to get this fixed. I will say if I find out its not part of the recall even though its listed in it then I will never by a Ford or Mercury every again because it shows they could care less about how dangerous something is and its Ford fault no fault of mine!

- Gales Ferry, CT, USA

I was merging onto a highway going about 60 mph. My car suddenly went into an idle and the wrench icon came on in the indicator dash. Luckily, I was able to pull over to the shoulder and no vehicle was behind me. I turned off the car and was then able to accelerate. Later in the day, I was again driving on the highway at about 65 mph. When the same thing happened. I then went directly to a Ford dealer. They immediately knew what the problem was and said Ford had extended their warranty on this problem to 120,000 miles. This is ridiculous! I am sure someone will and probably have been fatally injured because of this issue.there needs to be a recall!!

- Lake Geneva, WI, USA

Driving thru town at approx 30 mph the vehicles warning lights flashed for check engine and the throttle control warning (wrench) illuminated. The vehicle would not respond to any activation of the gas peddle and drifted to idle power. Not understanding what went wrong, I shut the car down and restarted it to clear the faults. I re-entered traffic and proceeded about 50 ft before it happened again. I proceeded to follow the same reset process and was able to limp the car home. The car was towed away and repaired by replacing the electronic throttle body. Research shows that since 2004 Ford has known that this problem exists and that the engine design default is to bring the car down to idle power. Internet chat boards have stories of this happening on highways at high rates of speed. Ford claims there is no recall because the government (you guys) have not required them to do so despite the failure mode, and public safety implications, being exactly the same as NHTSA action number PE13031. Ford fixed the problem recently but did not scrap old defective inventory and refuses to fix those suspect parts on our roads. They have calculated the costs and choose to risk public safety instead of a recall.

- Topsfield, MA, USA

Throttle body failed without warning. Car immediately lost power and had no accelerator response and would only idle. This would have been dangerous had the vehicle not been in an area where it was immediately safe to pull over. Throttle body was changed, the second time it's happened to this vehicle.

- Ferguson, MO, USA

The rear right exterior light burned out. There are supposedly led lights. Dealer notified me that the cost of the part was approximately $450 and that did not include labor. This is a safety issue and Ford refuses to pay anything. This car is a 2010 Mercury Milan. It is my first Ford product. I have been a loyal Toyota driver before their but wanted to buy an american car. This is after the throttle body had to be replaced. How can they justify this?

- Dorchester, MA, USA

Wrench light came on and car started shaking and sputtering and would not advance and I almost got rear ended. I feel this is a serious problem and needs to be addressed. Also the engine light came on. Thank you

- Key West, FL, USA

The contact owns a 2010 Mercury Milan. While driving 60 mph, the vehicle failed to accelerate despite the accelerator pedal being depressed. The vehicle was taken to an independent mechanic for inspection. The contact was advised that the throttle body failed but did not have a clear diagnosis how it failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

- Escondido, CA, USA

While traveling at 55mph my vehicle stalled, lost all power and came to a stop at the side of the road. It was restarted several times each time with the wrench symbol illuminated. Was only able to drive home at 45mph and the car bucked and stalled two times. Will be calling Ford for repair. Luckily I signed up for the extended service plan when I purchased this vehicle as a certified pre owned car at the dealership. This is obviously a throttle body issue which I will be explaining to the tech's when I bring it in for repair. And more importantly, this is a major safety issue for the occupants of this car and other cars involved if an accident were to occur.

- Buffalo, NY, USA

The contact owns a 2010 Mercury Milan. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The contact also mentioned that the vehicle overheated and the driver's side brake light constantly illuminated on a different occasion. The vehicle was taken to the dealer where it was found that the throttle body and radiator needed to be replaced. The vehicle was also taken to a private mechanic who found that the tail light needed to be replaced. The vehicle was being repaired. The failure mileage was approximately 40,000.

- Newton, NH, USA

I was driving down the highway traveling at approximately 60mph when the car suddenly stalled and I was not able to accelerate. The wrench light came on at the same time as well. I turned on my hazard lights and was able to coast to the shoulder of the road. The car started to shake a lot as it slowed down. I turned the car off, and was able to start back up again. The very next morning while traveling a 50mph on a different highway the same thing happened again. I took it to the dealership to have a diagnostic run on the car as I had no idea why it was stopping. As I was about to turn into the dealership traveling at 25mph it stalled again. The result of the diagnostic test was there was a code stored in system of the electronic throttle body. It was giving a code for being stuck open when it should not have been. It was a failed component. After further internet research there is an open NHTSA investigation action number PE13003 (www-ODI.NHTSA.dot.gov/cars/problems/defect/results.cfm?action_number=PE13003&searchtype=quicksearch&summary=true) for this exact issue. I would like my vehicle to be added to the investigation as this is a serious safety defect with my vehicle that could have caused me bodily harm or death. It needs to be addressed and the part recalled.

- Kansas City , MO, USA

While driving around 60 mph on a major highway the car suddenly would not continue to accelerate and I came to a stop. This was a very dangerous situation. I put the car in park and shut it off. I turned it back on and it took a few seconds to start. I drove away again only to have the exact same thing happen about a mile down the road.

- Dallas, TX, USA

Driving down the highway through town and vehicle died multiple times in the middle of the street causing me to narrowly avoid an accident with my three small children in the car. Upon further inspection of the throttle body assembly, I discovered that the problem is a $20-$60 electric motor that Ford uses to run the throttle body the throttle body is not strong enough to do the job for a very long period of time causing the throttle body to go out at around 50000 - 60000 miles. I was a mechanic for Ford for 7 years before joining the army and have seen this issue with this exact model throttle body plenty of times. Ford could easily sell the replacement electric motor for the price listed above, but instead they prefer to price gouge their customers by forcing them to pay over $200 for the whole new throttle body assembly. Also according to our local Ford parts dealer it is such a common part that needs replaced that the keep 3-4 on hand at all times.

- Hinesville, GA, USA

I was driving on the highway, on my way home when my car seemed liked it stalled. The wrench image on the dash board appeared, and I coasted my car off of the highway because I was coming up to an exit. Once my car slowed down to about 10-15 mph the car seemed like it was actually jumping, or bucking and trying to drive at a very slow pace. I pulled the car over to the side of the road, and shut the care off. I restarted the car, and the samething happened with the motor running rough, and the image of the wrench on my dash appearing. I shut the car off again, and let it sit for a couple of minutes, and restarted the car while holding the throttle down, and the car seemed to function fine after that. This also happened the next day on my way to work same exact scenario just a different place on the highway.

- Quincy, MA, USA

Sudden loss of acceleration or ability to drive. Immediate display of icon showing mechanical problem. Towed to dealer, where throttle body failure was diagnosed. This incident occurred on a treacherous stretch of I-40 entering North Carolina, where shoulder is very narrow, and we barely escaped injury and/or death.

- Knoxville, TN, USA

The contact owns a 2010 Mercury Milan. The contact stated that while traveling approximately 60 mph, the vehicle suddenly lost acceleration power as the mil warning light illuminated. The vehicle was shut down and restarted, and functioned normally. The contact also mentioned that the failure was experienced multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 44,000. Updated 12-26-13 the throttle body was replaced. Updated 12/30/13

- Hatfield, PA, USA

Engine goes limp. Throttle body control light comes on. Ford has replaced the throttle body control twice and the problem keeps coming back. Ford will not consider any other problems and keeps wanting to replace the throttle body control. Most often happens when in reverse going up a hill. If I place the car in park and turn off the engine, then re-start, the engine is no longer limp. This problem has occurred over 6 months, multiple (>20) times.

- Kansas City, MO, USA