This car has caused nothing but tears and stress. I am a single mother and this purchase was huge for me and I can't even look at it without being stressed. First off the airbags were recalled over two years ago and Ford still hasn't received parts. So my daughter can't even drive in the passenger seat. Second and this is the major problem is when I hit a pothole or uneven pacing of street the breaks hit the floor as does not come to a complete stop. This is terrifying. I went through a stop sign and missed a turn another time. Almost slammed into the back of a car in front of me also. I replaced brakes again and had mechanics look at it to fix one thing for it to still happen. I have flashbacks of the accidents I've almost been in. It's just my daughter and I and this car is not safe. Hey Ford, are you going to pay my my therapists appointments for the stress you have thrown on me"??" below it's asking for when this happens-it happens every month and I can not afford to put in any more work!!!!!!!!! I purchased this car 11/20/2015 and it was happening every few months and now it's every other week. This car is a death trap.

- Riverside, NJ, USA

The contact owns a 2008 Mercury Milan. While driving 25 mph, the vehicle failed to stop when the brake pedal was depressed. The contact had to steer into a curb to stop the vehicle. There were no injuries. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS pump needed to be replaced. Dorian Ford (35900 gratiot ave, clinton twp, mi, 586-792-4100) was informed of the failure and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- Clinton Township, MI, USA

I experienced exactly the same situation as numerous other drivers have reported: In July 2018 I was traveling approximately 50 mph on a county road. I began braking to stop St a red light, while braking the car went over some rough pavement and immediately the brake pedal went soft and went all the way to the floor. The car stopped in time but the effort required to stop was much greater than usual and the car only barely stopped in time. After I stopped and began driving the brakes returned to normal. But needless to say I am quite wary and not confident in the braking safety of this vehicle. If this had been an emergency braking situation the result could have been catastrophic! this situation must be adressed by Ford as a recall immediately. 1,000's of these vehicles are in the road and it's only a matter of time until a serious injury or death results from this malfunction.

- New York, NY, USA

While traveling down a slight incline at 35 miles per hour the brakes did not engage. Trying to avoid a collision and attempting to stop the car by repeated and constant use of the brake, the brakes finally engaged. The pedal had gone all the way to the floor several times. The car was towed home.

- Blue Bell, PA, USA

Brakes are excessively soft, but there is no air in the brake lines and no leaks. While driving straight on a city road, pressed brakes all the way to the floor, but the car did not stop; it just slowed, but would not entirely stop. This puts my life in danger. If I cannot trust my car to fully stop, it may roll into an intersection and be hit by crossing traffic, or I may rear-end another vehicle without being able to avoid the collision.

- Colorado Springs, CO, USA

ABS computer got fried and needed $2000 repair. Car has had intermittent hard brake pull to left since purchase in 2008. Just had to replace front calipers and rotors at cost of $680.

- West Islip, NY, USA

ABS hcu bypasses after ABS event and doesn't reset causing brake pedal to go to floor and increased stopping distance

- Tampa, FL, USA

Takaka recall: Still waiting for replacement. Brakes: I was taking my granddaughter home and had to stop at a traffic light. My brake pedal went straight to the floor!! my heart was in my throat. Fortunately no-one was in front of me and I was able to stop after pumping many times.my service center said I needed a new ABS system costing $1500.

- Perkasie, PA, USA

The contact owns a 2008 Mercury Milan. While driving, the brake pedal would occasionally travel to the floorboard when depressed. As a result, the vehicle was unable to properly slow down or stop. The vehicle was taken to an independent mechanic where it was diagnosed that the rotor and pads needed to be replaced. The vehicle was repaired, but the failure recurred. The contact was concerned that the failure was due to an ABS failure. The manufacturer and dealer were not contacted. The approximate failure mileage was 120,000.

- Logansport, IN, USA

Something is wrong with the ABS system and there hasn't been any recall. There have been many instances where I applied the brakes and the pedal went all the way to the floor while the car kept moving. I was driving about 30 mph towards a stop sign and when I approached it I hit a small bump in the road and my car went flying through a busy intersection. Luckily it was late at night and nobody was out but normally the intersection is busy. On another instance, the brakes did the same thing, this time near train tracks. Somebody is going to get killed while trying to brake! Ford needs to recall these cars before something bad happens.

- Yigo, GU, USA

Driving car down hill slowly (20 mph) while raining in city, as I slowed down to the stop sign the traction control came on and the break pedal went all the way down to the floor and I could barely stop, had no control, almost caused in accident on a very busy street. After that the pedal goes all the way to the floor when I stop. Tried bleeding brakes 2X but nothing changed. Since this occurred I've been close to being in 5 accidents due to the brake/traction problem. Unsafe to drive

- Akron, OH, USA

The contact owns a 2008 Mercury Milan. While depressing the brake pedal, the pedal was very soft and had to be depressed to the floorboard in order to stop. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The dealer was not contacted. The manufacturer was not notified. The approximate failure millage was 48,000.

- Rutherford, NJ, USA

On 01/05/18 I had to slam on brakes to avoid a car running a stop sign on a city street. The brake pedal vibrated-pulsed as ABS system activated. Then the pedal went all the way to the floor and barely stopped before hitting the other car. Scared me bad! after, the brakes are very soft and pedal travel is definitely much more than before. This is dangerous and after a quick google I find this is not an uncommon problem. I have also noticed that the complaints concerning the ABS system have a wide range of occurrences that seems not to be associated with mileage. I am the original owner and my car has less than 42,000 miles. I've seen complaints of this happening to cars with over 150,000 miles. That would seem to rule out the notion of worn out ABS pumps. With a part replacement cost in the $600 range (not including installation) I can see why Ford hesitates to issue a recall but a recall is what should be done. This is definitely a safety concern! I urge you to please see this trend that has been going on for way too long!

- Oklahoma City, OK, USA

Loss of brakes when ABS was active and hit a bump. This has occurred several times and each time the pedal goes to near the floor with greatly increased stopping distance.

- Leo, IN, USA

After an ABS event the brake pedal is soft, mushy, goes halfway down, and pumps up. It seems like air is introduced into the system as bleeding the brakes fixes the low brake pedal. This has happened three times. I believe the problem to be in the ABS controller.

- Nashotah, WI, USA

After an ABS event (braking in snow), the brake pedal sank to the floor, repeatedly sinks to the floor and will no longer stop the vehicle safely. This is the fourth occurrence of this malfunction. Previously brake pumping or bleeding restored normal operation. This time required service from my certified mechanic, who diagnosed a failed hydraulic control unit of the ABS system.

- Chesterfield Twp., MI, USA

Every time the anti lock brakes engage, the brakes go soft and to the floor. It is currently in the shop ( currently 10 days) and they can't seem to fix the issue. This last time I was driving about 35 mph and went to stop at a stop light and did not stop before it and went into the intersection. The brakes never regained hardness.

- North Ridgeville, OH, USA

No brakes after ABS comes on during driving on slippery roads or wet roads. Pedal goes to the floor. Will not reset. All of the brakes and calipers have been changed or checked. Have to pump to have brakes to get pedal to be able to stop.

- Hastings, MI, USA

Brakes were applied hard to avoid dog running out in road, after this happened the brake pedal sinks to floor then brakes suddenly slam on when pedal is almost at the floor. You have to pump the brake pedal to get normal pressure for one stop. Fuse was removed for ABS pump and brake pedal returns to normal height and brakes work normally without ABS help. When ABS pump fuse is replaced brake pedal goes soft again. Has been an ongoing problem for several months.

- Oshkosh, WI, USA

There is a serious issue with the brakes going out after the ABS is activated. Anytime the ABS is activated there is a brake loss for a long period of time.the other day I lost my front brakes after the ABS went off on a snowy day. I slid through an intersection with just the rear brakes. I had to drive home with just the rear brakes in the snow. Please note that the master cylinder is full. The brakes did come back to normal a day later. Although this happen again after the ABS went off. This is a very dangerous situation. I hope that Ford is concerned about safety and will take care of this problem soon. I always thought that antilock brakes were designed to keep us safe and not put us in a dangerous situation.

- Uniontown, OH, USA