NHTSA — Service Brakes Problems

2008 Mercury Milan (Page 3 of 9)

10.0

really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
4 / 1
Average Mileage:
85,418 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Milan brakes problems

brakes problem

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2008 Mercury Milan Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #137

Nov 122019

Milan

  • 48,500 miles

A D V E R T I S E M E N T S

During a recent snow storm, the ant-lock brakes engaged after which the brake pedal lost 3/4 of its travel and became soft and squishy with brake engagement occurring near the bottom of brake pedal travel. Before the anti-lock braking event the pedal had normal, firm brake feel.

- Wadsworth, OH, USA

problem #136

Nov 142019

Milan

  • 114,000 miles
On October 1st 2019 I was driving on a main road and slowing down to turn right onto my street when I felt the anti lock brakes kick in. When I went to slow down at a stop sign I realized I had lost brakes and the pedal was to the floor. I was almost to my house so I was able to pull it in the driveway with just knowing I'd have to start braking further away or use my E brake. I have aaa so they came and had it towed to a mechanic where they stated the brakes were fine and couldn't find anything wrong. They bled the brake lines and flushed them and freed up bleeders. They said everything was working as normal again. Well I was driving again yesterday (November 14,2019)on the exact same main road and slowing down to turn right onto my street again and felt the anti lock brakes kick in again and once slowing down that the stop sign noticed the brakes had gone again. I called up a mechanic who stated they won't look at it because with it happening in the same manner it sounds like a Ford issue and that it needs to be seen at a dealership. The dealership wants over a $100 to just look at it and can't get me in for 5-6 days. I've seen that this is an ongoing issue and accidents have occurred and a re call really needs to happen before someone dies from this. It's ridiculous honestly.

- Parma, OH, USA

problem #135

Nov 132019

Milan

  • 139,000 miles
Was breaking on an icy surface. ABS worked fine. Afterwards break petal went almost to the floor. Now break petal goes to floor in order to stop.

- North Liberty, IN, USA

problem #134

Jul 102019

Milan

  • 113,000 miles

A D V E R T I S E M E N T S

After emergency braking on the freeway to avoid an accident, asb engaged, and ever since the brakes have to be pushed all the way to the end for brakes to engage, pedal is spongy and despondent.

- Battle Ground, WA, USA

problem #133

Jun 102019

Milan

  • 53,700 miles
Several years back, I had a near failure of my brakes when rolling down a hill toward a right turn at the bottom.( I think in retrospect that because of my hitting some bumpy patches on the turn lane the brakes attempted to actuate ABS). I had sufficient braking, pedal to the floor, to roll to a stop. Popping the hood, I found the cap on the brakes fluid reservoir was ajar. I refitted it and found that the brakes worked normally. (in retrospect, I do not believe that a "failure" occurred in the reservoir cap, but was instead a consequence of other malfunctions in the system. Some time later, I had another failure, which nearly resulted in a crash. I limped to garnet Ford, and had repairs done, totaling about $1200. The cautionary I received from the service rep was foreboding: Replacement of the master cylinder may not fix the problem. They then claimed that the repair was sufficient. (in retrospect, I should have been at the least taking this action then and there: An automobile with only 35,000 miles on it ought not have dangerous and defective brakes). Last month I had to have brakes repaired, as a result of problems stemming from my wife driving the vehicle, and experiencing much the same thing as had occurred to me the first incident. Front rotors and pads were serviced, but that did not fix the problem. Now my ABS warning light is intermittently on, and I am getting a roughness to braking as if the front brakes are worn down: They are not. I am returning to the mechanic with this problem. I do not know what the outcome will be, but it is suggestive of a built-in defect, which is tremendously hazardous, and irresponsible of Ford to ignore this defect.

- Garnet Valley, PA, USA

problem #132

Dec 152018

Milan

  • 120,000 miles
Vehicle had good brakes till about 100,000 miles. I eventually had to travel in snow and when ABS activated, thereafter, the brakes were sinking to the floor. Randomly a few days later they returned to normal. Now, this past winter I hit some ice again and the ABS activated again and the brakes have been permanently sinking ever since..as I have read this problem is not just an unfortunate event but a common issue.

- Ruckersville, VA, USA

problem #131

Mar 142019

Milan

  • 124,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercury Milan. While driving 30 mph over a bump in the road, the brake pedal was applied; however, it was soft and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the master cylinder and ABS pump needed to be replaced. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 124,000.

- Frisco, TX, USA

problem #130

Dec 122018

Milan

  • 120,000 miles
When ABS system goes off because of slippery or uneven surfaces when braking the car loses brakes and cant stop on time..pedal goes to floor..had on fender bender because of it on 376 in pittsburgh

- Greensburg, PA, USA

problem #129

Feb 072019

Milan

  • 165,000 miles
When braking during slippery conditions I.e rain, snow, ice the ABS system will engage causing complete loss of control of the vehicle. The brake pedal fully depresses to the floor until the vehicle comes to a complete stop, only then do the brakes finally release.

- Caledonia, MI, USA

problem #128

Feb 012019

Milan

  • 120,800 miles
Brake pedal is extremely soft and requires pressing almost to the floor for the car to stop. Changing pads and rotors, replacing brake fluid, and bleeding brake system does not help.

- Somerville, NJ, USA

problem #127

Jan 162014

Milan

  • 100 miles

A D V E R T I S E M E N T S

The vehicle fix the back parts of body the police do not find an accident report of January 2014 in manati puerto rico in January 2014 a Mercury Milan was a colision with a Dodge Ram in manati puerto rico.the black Mercury was a motor problem and back body parts need fix.I wait for a Ford motor repot that evidence the problem colision and do not fix because do not find the police report. Car insurance company need a police report for send to my person a money to fix.the accident do not report.please send a information and some letter for find a police report. My E-mail.monster Jan events do not responsable when have accidents in a way.I need a police report to January 2014 in manati, puerto rico

- Bayamon, PR, USA

problem #126

Dec 072018

Milan

  • miles
Issue: Brake pedal goes soft - requires full press to floor board in order to stop. Frequency: Occurs all the time (under normal driving) dealer diagnosis: Failing antilock braking system (ABS) hydraulic control unit (hcu). Dealer recommending replacing both units.

- Wyandotte, MI, USA

problem #125

Jun 132018

Milan

  • 130,000 miles
After I had a hard stop in the rain. Brakes now go to the floor and was told be local mechanic that my abc pump has malfunctioned and need replacing.

- Jacksonville, AR, USA

problem #124

Feb 142017

Milan

  • 17,019 miles
ABS system replaced pedal would go to floor many times.

- Elmwood Park, NJ, USA

problem #123

Nov 082018

Milan 6-cyl

  • 98,000 miles
ABS failure happened a 5th time, and this time it spun my car into a power pole. Was only going 35-40 mph, driver came from the left and I tried to veer and brake to avoid them, pedal went to the floor and one wheel locked and spun the car. This needs to be recalled. Ford saying it was not an "unreasonable safety risk" is not acceptable. Ended up with a shattered pelvis, broken clavicle and ruptured spleen. I do not want this happening to others, please be careful with these cars! consumer authorized Ford powertrain control module data readout.

- Sacramento, CA, USA

problem #122

Sep 012009

Milan

  • 75,000 miles
The contact owns a 2008 Mercury Milan. While driving various speeds, the steering wheel seized and the vehicle shuddered. The contact stated that the vehicle stalled and completely shut off. The vehicle failed to restart. The contact also mentioned that the brake pedal traveled to the floorboard when the brake pedal was depressed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 75,000.

- Ypsilanti, MI, USA

problem #121

Oct 182017

Milan

  • 86,000 miles
Upon braking while driving over uneven pavement or loose gravel, or while accelerating through a turn, the ABS [or traction control] malfunctions causing the brake pedal to sink to the floor and the braking distance to be dramatically increase. This has occurred four times now, twice with my children in the car, and the last time nearly had me get into an accident. While driving on the freeway at 55-60 mph, the vehicle in front of me had to brake suddenly due to a merge in front of them. I hit the brakes as normal, about 50% pedal depression, and the car started braking normally until it passed over a small patch of loose gravel on the freeway, at which point the pedal sank to the ground and the vehicle no longer proceeded to slow down. I had to veer to the left, nearly colliding with the center median and ended up passing the car in front of me because of the braking distance increasing. I have had this issue looked into and even a tech at the local Ford dealership says that it is a faulty ABS hcu (hydraulic control unit), and that the valves sticking in the hcu cause the pressure to go into a semi-infinite loop instead of exiting out back to the calipers. This causes around 80% of the hydraulic pressure to be wasted, and braking requires depressing the pedal nearly to the floor. The tech admitted that there are new hcus available that do not have this problem, and there is a potential recall pending. The tech instructed me to remove the ABS fuse as well as the ABS pump fuse, which stops the problem from happening. I have confirmed after 10,000 miles that with the ABS fuses out, the problem does not occur. I have contacted my attorney regarding this issue and am waiting on said potential recall for a repair to my vehicle.

- Sacramento, CA, USA

problem #120

Mar 152018

Milan

  • 135,000 miles
When my vehicle was in motion on a highway I applied the brakes to slow down the anti-lock brakes system engaged due to the road conditions. This causes the brake pedal to have to be depressed much further to stop the car due to decreased braking power. This condition of decreased braking power can last several days or weeks before returning to normal until the next time there is an ABS deployment and then the reduced braking returns again.

- Morganville, NJ, USA

problem #119

Jun 262018

Milan

  • 68,000 miles
Traveling on a two lane road I was stopped in heavy traffic for a red light. When the light turned green after traffic began to move congestion caused traffic to stop again. When I proceeded to brake the brakes didn't engage until the pedal was completely to the floor. I pulled over and parked in a safe area and called for a ride. Once the car sat for several hours it was driven home without incident.

- Blue Bell, PA, USA

problem #118

Mar 142017

Milan

  • 60,000 miles
I was driving on the highway and had to slam on my brakes to avoid another car that came into my lane improperly. My brakes engage properly at that moment but for the remainder of the thirty minute drive my brakes didn't engage properly. The brake pedal repeatedly went all the way to the floor and would not engage correctly.

- Blue Bell, PA, USA

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