NHTSA — Exterior Lighting Problems

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
82,973 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Grand Marquis lights problems

lights problem

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2003 Mercury Grand Marquis Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #139

Sep 272016

Grand Marquis

  • 51,500 miles

A D V E R T I S E M E N T S

Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 Grand Marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.

- Pleasant Grove, UT, USA

problem #138

Apr 182016

Grand Marquis

  • 88,000 miles
Headlights will not stay on need to hold back the headlight switch

- Cleveland, OH, USA

problem #137

Dec 152015

Grand Marquis

  • miles
Received notice from Ford-12/15/2015-headlight switch deficient-could cause dangerous driving if fails-Ford recall - replace -switch - have heard nothing since-same per my dealer

- Dunwoody, GA, USA

problem #136

Jun 152015

Grand Marquis

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Mercury Grand Marquis. While driving 45 mph, the headlights failed without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V861000 (exterior lighting). The manufacturer was notified of the failure. The failure mileage was 70,000.

- Bourbon, MO, USA

problem #135

Apr 072014

Grand Marquis

  • 70,000 miles
The contact owns a 2003 Mercury Grand Marquis. While driving 55 mph, the headlamps failed to illuminate without warning. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 15V861000 (exterior lighting); however, the parts were not available to remedy the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Seminole, FL, USA

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problem #134

Jan 042016

Grand Marquis

  • miles
The contact owns a 2003 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 15V861000 (exterior lighting) however, the parts to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hughes Springs, TX, USA

problem #133

May 012016

Grand Marquis

  • 134,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Mercury Grand Marquis. While driving 55 mph, the headlamps failed to operate. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

- Memphis, TN, USA

problem #132

Apr 252016

Grand Marquis

  • 201,000 miles
On 25 April 2016 driving on a two lane country road at night both headlights suddenly turned off. I was able to pull into a farm access space and avoided the ditch. Although the parking lights seemed to work I was not able to turn on the headlights for several minutes. Finally after many trys with the light switch the headlights did come back on. I was able to reach home without further incident but now fear driving car at night!

- Shelbyville, KY, USA

problem #131

Feb 012016

Grand Marquis

  • 41,000 miles
The contact owns a 2003 Mercury Grand Marquis. While driving 70 mph, the headlights failed to operate. The contact received a notification of NHTSA campaign number: 15V861000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 41,000. Parts distribution disconnect.

- Nutley, NJ, USA

problem #130

Jan 012016

Grand Marquis

  • 203,000 miles
The contact owns a 2003 Mercury Grand Marquis. The contact stated that the exterior lighting did not function unless the dimmer switch was held. The vehicle was taken to the delaer where it was diagnosed that a new dimmer switch was needed. The vehicle was not repaired. The manufacturer was not notfied of the failure. The failure mileage was approximately 203,000.

- Mccomb, MS, USA

problem #129

Mar 102016

Grand Marquis 8-cyl

  • 265,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Mercury Grand Marquis. While driving at various speeds, the headlamps failed to illuminate without warning. The contact had to activate the high beams to see while driving at night. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign number: 15V861000 (exterior lighting). The failure mileage was 265,000. Updated 06/29/16 the consumer stated the high beams only worked when holding the button/lever. Also, the brake light stayed on. Updated 06/30/16.

- Port Charlotte, FL, USA

problem #128

Mar 082016

Grand Marquis

  • 150,000 miles
The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 35 mph, the vehicles low beam headlights failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.

- Nashville, TN, USA

problem #127

Feb 042016

Grand Marquis

  • 78,000 miles
The contact owns a 2003 Mercury Grand Marquis. While driving 35 mph, the low beam headlights failed to illuminate; however, they illuminated while the vehicle idled. The failure recurred intermittently. The contact mentioned that the high beam headlights were still working. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

- Cincinnati, OH, USA

problem #126

May 122015

Grand Marquis

  • 170,000 miles
The contact owns a 2003 Mercury Grand Marquis. While driving approximately 70 mph at night, the headlights failed to illuminate. After tapping onto the lighting control module, the lights activated. The failure recurred intermittently. The VIN was not included in NHTSA campaign number: 15V861000 (exterior lighting).the contact replaced the lighting control module himself. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

- Blytheville, AR, USA

problem #125

Feb 192016

Grand Marquis

  • miles
Well I bought this car and it has recalls on it but know the Ford shop won't fix I thought it was free to get recalls fixed wow

- Wichita, KS, USA

problem #124

Nov 142015

Grand Marquis

  • 190,000 miles
Loss light power while driving at night on city street, which was probably caused by a defeated controlling light module, as suggested in this recall.

- Washington, DC, USA

problem #123

Jan 262016

Grand Marquis

  • 82,200 miles
While driving my lights just shut off by themselves and I have to hold the lever towards me to continue to have light until the sensor decides to shut back on. This is a safety hazard and I have 2 small children that I ride back and forth to school in this vehicle.

- Lafayette, LA, USA

problem #122

Jan 042016

Grand Marquis

  • 147,000 miles
The contact owns a 2003 Mercury Grand Marquis. While attempting to start the vehicle and utilize the headlights, the contact noticed that neither the headlights nor the tail lights were operational. In addition, the turn signals failed a few weeks prior to the exterior lighting failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 147,000.

- Taylors, SC, USA

problem #121

Dec 052015

Grand Marquis

  • 233,800 miles
I was driving and my headlights went out. I couldnt see the road. They never came back on. I was on a city street

- Houston, TX, USA

problem #120

Nov 052015

Grand Marquis

  • miles
The lights, to include blinkers and brakes, suddenly stopped working. This vehicle belongs to my 85 year old mother, who lives on a limited budget.

- Anderson, SC, USA

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